Issues log

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: efd440a8-1008-4956-a27a-c599a3018bc6 From: denys_munhoz@yahoo.com.br Profile id: a3acc640-f9e4-45cb-8595-9dd734c64523 Excerpt: Good morning! I’ve tried reaching out to you via other email addresses but haven’t heard back! I’ve been waiting to receive my refund since January and haven’t heard anything yet. I’ve exchanged a few emails with you, but you’ve stopped responding. I need a date for when I will receive my refund, or else I will file a small claims lawsuit. Explanation regarding the refund: I purchased two tickets Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/11/2026 · last activity 6/11/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 3b442e62-2921-4b24-b282-3c087d323742 From: cathiinweb@aol.com Profile id: 50ecf3f6-016d-4a50-984c-63572220ff86 Excerpt: Where is my refund? It has been quite a long time. I am reporting you to the BBB and my credit card company. It is a shame what a disgrace this company is. I will be writing reviews on all platforms what a disgrace this company is. Catherine Vargas On Sunday, December 7, 2025 at 04:46:40 PM PST, Fork n' Film <info@forknfilm.com> wrote: We’re excited to welcome you for an unforgettable evening. Pl Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/10/2026 · last activity 6/10/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: fa95bc89-da11-41aa-9c19-20fde875c71a From: thebrodybunch143@yahoo.com Profile id: 5699bc38-36b1-42d1-be4a-ff6ff0126ffd Excerpt: Hello Fork and Film, You cancelled our Alice in Wonderland show in Los Angelas for April 18. I have tried to get a response from you for two months. I am going to consult an attorney if I do not hear back from your company. I will also be reaching out to multiple travel platforms to review your company and lack of guest service. So, When is Alice being offered again and where since we were told in Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/10/2026 · last activity 6/10/2026

Unable to access, edit, delete/deactivate Promo Codes auto created when cancelling shows. Includes all codes created for ST and Wix purchases. The dialogue box appears when clicking on the coupon code. This was a ST purchase.

Esper · 6/10/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 20fdf9e7-c8f1-45fb-993a-feb9c0a897aa From: smincevichh@gmail.com Profile id: 40a93f4a-fdc5-4b52-afde-255bb21b7ff2 Excerpt: Hello at this point we have 3 months until it’s been an entire year since I purchased my tickets. I now am impatient and angry with how this has been handled. I have been the first to email every month with no update at all on my refund being processed. As I understand you are a small team with many requests for refunds I truly do not see any reason why almost a year has gone by with no update bes Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/10/2026 · last activity 6/10/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: b68b4a5f-051b-40db-8eee-5fbb1f916b3b From: robbin.honore@gmail.com Profile id: 411740ee-bcb2-4d2f-a58f-f3585f0474ad Excerpt: Do I need a lawyer? Hi I have not received a response to any of these emails I sent since March. I simply just wanted a night out with my boys and husband. At this point if you don't have soul food or cloudy with a chance of meatball. I would please like a refund. I purchased 5 tickets. Proof is attached. Thanks! Kind regards Robbin Green Honore Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/10/2026 · last activity 6/10/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 002b9194-6663-477a-a697-30640218c0f5 From: tapia.jazmine@gmail.com Profile id: 48f01a1a-24ce-49bc-a5db-93e1bb494ef0 Excerpt: Hello, I am writing regarding the outstanding refund of $409.98 that has been owed to me since March 2026. Over the past several months, I have made repeated efforts to resolve this matter and have yet to receive the refund or a definitive processing date. This delay is unacceptable. I am requesting that the full refund of $409.98 be returned to my original payment method within five (5) business Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/9/2026 · last activity 6/9/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 0b596286-f69e-446a-ab0c-d05f257f376c From: myshock56@gmail.com Profile id: d76e1cb2-c19b-4fc8-a0cd-bcbd020adf61 Excerpt: Should I just dispute the charge with my bank? ---------- Forwarded message --------- From: Margo Majchrzak <myshock56@gmail.com> Date: Tue, Jun 2, 2026 at 11:15 AM Subject: Fwd: To: losangeles@forknfilm.com <losangeles@forknfilm.com> Hello, I would love to know the status on this. Thank you. ---------- Forwarded message --------- From: Margo Majchrzak <myshock56@gmail.com> Date: Fri, May 15, 2026 Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/8/2026 · last activity 6/8/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 31056d71-746c-43dd-8f81-712d81166e25 From: lolocarrillo@gmail.com Profile id: 58603976-abc3-4bb9-b6e8-5de32b2e43eb Excerpt: Your instagram bot directed me to email you at this email address. Do I need to go through my bank? I'm at the point where I'm ready to report your business for fraud. This is ridiculous. On Wed, Jun 3, 2026, 6:33 PM Lorena C <lolocarrillo@gmail.com> wrote: > I am reaching out to check on the status of my refund for the canceled > Lilo and Stich event on May 22. A response would be greatly appreci Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/8/2026 · last activity 6/8/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 061a8521-5be5-49a5-a0ff-a1f740323bfa From: alexanderlopez314777@gmail.com Profile id: c09543a7-34db-41a7-9631-ef6e984c1026 Excerpt: I purchased tickets totaling $153.72 for the postponed Fork n' Film event originally scheduled for May 1–3. I have sent multiple emails requesting a refund and have not received a response. Please confirm whether a refund will be issued within 7 business days. If I do not receive a response, I will pursue a dispute through my payment provider and file complaints with consumer protection agencies. Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/8/2026 · last activity 6/8/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 3d63a849-eb3f-4e46-9552-6ff10216866e From: amalhsrour@gmail.com Profile id: d692d16e-c34e-486d-ac0b-5b32d81ecdce Excerpt: I need a refund since the show was moved. I will continue to reach out until I get the refund. Will do my best to ensure everyone is aware this is a scam and the customer service is this horrible. Mind you, what you are doing IS genuinely illegal. Only a matter of time before you’re slapped with a lawsuit. Thank you! Amal Srour Sullivan & Cromwell LLP New York Law School amalhsrour@gmail.com l (61 Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/8/2026 · last activity 6/8/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: e7ea0ea4-8f54-4d71-b118-2fba978f8afc From: liz@forknfilm.com Profile id: 0c1f90bd-b905-4aea-8383-13e12e2a0a5f Excerpt: can we please respond, she keeps saying no one is emailing her back ---------- Forwarded message --------- From: Alicia Ortiz <brownie_leesh@hotmail.com> Date: Wed, Jun 3, 2026 at 7:20 PM Subject: RE: To: Liz <liz@forknfilm.com> Hi Liz again its been almost 10 days and still no one has reached out or responded to my numerous emails. There's people filing claims and lawsuits. Does your bosses not c Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/6/2026 · last activity 6/6/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: be91d2ac-b174-4ab4-9b30-fe0fd5572e4d From: slingjn@nv.ccsd.net Profile id: e3932e34-1358-4d48-8994-8d0133be24b8 Excerpt: Hello. I haven't heard from you since February and need confirmation that I got a refund from this show YOU cancelled on us last minute. This is very concerning and not appropriate customer service. My next steps if I dont hear from you are to contact the BBB.Thank you.Jeanne Evans Sent from my Galaxy -------- Original message --------From: Fork Film <vegas@forknfilm.com> Date: 2/27/26 9:28 AM (GM Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/4/2026 · last activity 6/4/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 24154d8c-12c0-4236-a6b8-12e3a4a4ad8a From: okoli.stephanie@gmail.com Profile id: b5bced12-e7c9-42ec-9a47-d5cb4952b5fb Excerpt: Hello Alex, I am following up regarding the refund for the event that was canceled by Fork N Film. On May 11, I was informed that my refund request had been escalated and that I would receive an update regarding the timeline. It has now been over a month, and I have not received either a refund or a status update. Since the event was canceled and rescheduling was not available, I am requesting tha Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/3/2026 · last activity 6/3/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: e4594fc0-0b79-44b1-9496-7409a7b660ea From: beadiebuddy89@gmail.com Profile id: 7fe1a393-647e-4050-9291-3b003bc617f5 Excerpt: Dear Fork n' Film Team, I am writing to formally request a full refund for my tickets, which were purchased last year. I've waited long enough. My reservation has now been cancelled TWICE, and despite being promised a full refund, I have yet to receive it. Process a complete refund immediately. If this is not resolved promptly, my next step will be to report this matter to the Better Business Bure Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/2/2026 · last activity 6/2/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 2e0b3bca-5d6f-410b-94f3-4b872d95934c From: christine.danho2011@gmail.com Profile id: e3356879-bd53-4ad0-8281-0b591a6557fd Excerpt: I will take legal action and report you as a scam to the BBB. I’ve had enough of this. I want my refund now. On Thu, May 28, 2026 at 1:35 PM Christine Danho < christine.danho2011@gmail.com> wrote: > I want my refund processed today or I will seek further action. > > On Thu, May 28, 2026 at 12:46 PM Fork n' Film San Francisco < > sanfrancisco@forknfilm.com> wrote: > >> Dear Fork n' Film Guests, We Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/2/2026 · last activity 6/2/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: c273d5a3-beea-4a05-81bd-8082b0c1a31a From: ocjen73@yahoo.com Profile id: 6c434b2d-462b-426f-8ecb-18e181155594 Excerpt: So I was charged on October 14th $614.97 and you guys cancelled our event. I have been sending emails ever since asking for my refund and I keep getting excuse after excuse as to why I haven't received it. Do I need to get an attorney at this point? Blast your business on Instagram? File with the BBB? You are a terrible company that has taken advantage of your customers. Jennifer On Saturday, May Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/2/2026 · last activity 6/2/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: ceb37797-87e7-4b17-be84-36af40af157d From: jessicar.0109@gmail.com Profile id: f75872e0-72be-4b43-8d20-c8a9bb511d22 Excerpt: Hi my name is a Jessica Menzies I have a comp ticket for the showing of Ratatouille for this Saturday. Back in March I had emailed about how with I received the code to reschedule my ticket for the 3/29/26 showing of Ratatouille and back in March it only let me use it for one ticket instead of 2 which is what I purchased. Is there a way I can reschedule the current ticket I have with the 2nd ticke Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/2/2026 · last activity 6/2/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 6a247566-4a67-4095-85ad-a1a0042e3c75 From: jweathers@ucsd.edu Profile id: 671b18f9-9546-4ad3-aefd-cee171f782c9 Excerpt: Hello again. I'm following up on my previous message below. If I don't hear back soon, I will be contacting my lawyer in addition to filing a fraud report with the Federal Trade Commission. Good evening, I purchased two tickets for the 1:30pm Ratatouille showing in Detroit for May 16th about a month ago. I purchased this as a gift for my mother and aunt for Mother’s Day. My mother just arrived to Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/1/2026 · last activity 6/1/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 84494f25-0cd4-476b-97dd-72d956383027 From: diaz.hildi@gmail.com Profile id: f0da6182-6e7c-4653-904d-4de12b2265fc Excerpt: Hi, please respond. Otherwise I will be disputing this charge along with filing a complaint to the better business bureau, which I probably should have looked at sooner. Thank you. On Thu, May 28, 2026 at 1:40 PM Hilda Diaz <diaz.hildi@gmail.com> wrote: > Hello, > > I am following up on this request. Please provide me with a full refund. > > On Sat, Apr 4, 2026 at 10:45 PM Hilda Diaz <diaz.hildi@g Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 6/1/2026 · last activity 6/1/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 8ea07d29-a897-4731-ae99-135d2a8e2f84 From: paige.vreeburg@gmail.com Profile id: 3af057c8-edcd-49cf-b9ed-f82a1f330844 Excerpt: Hello! Do I need to do a charge back on my card or will this be refunded to me? Thank you! On Wed, May 20, 2026 at 2:59 PM Paige Vreeburg <paige.vreeburg@gmail.com> wrote: > Checking in on this. Thank you! > > Sent from my iPhone > > On May 15, 2026, at 10:34 AM, Paige Vreeburg <paige.vreeburg@gmail.com> > wrote: > >  > Hello! May I please have a refund? I wasn't able to select tickets before > t Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/31/2026 · last activity 5/31/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: ee4cc66f-f1cd-4e95-953f-b410b02e8a7c From: hrjpc15@gmail.com Profile id: 0b1e5343-06a3-44fe-a20d-807410b08d51 Excerpt: To the Fork N' Film Team, This is my fourth attempt to contact you regarding the full refund of $409.98 owed for the Lilo & Stitch showing in Detroit, which was canceled on May 23, 2026. I am aware that you previously offered a credit (Code: FNF-CR-SKMNMF) for this canceled event. As noted in my emails on May 23, May 27, and May 28, I am declining the credit and requesting a full refund to my orig Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/31/2026 · last activity 5/31/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 4b9f2e8e-88b8-432f-b222-87d86944b941 From: layneelkins1996@gmail.com Profile id: 3496e032-322e-4218-ae9a-e1d9e59d57c1 Excerpt: Hello, I have made multiple attempts to contact someone regarding information for an event that I booked that is no longer listed on the website. My order number is: 3064-M1RQ-NCJ1 I am requesting a refund for the event, as there has been no communication regarding the event or if it has been cancelled, since all events for the city have been delisted. If I do not receive a reply back from someone Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/30/2026 · last activity 5/30/2026

Please add a search filter that allows us to enter a customers first & last name in the search bar for faster and more accurate results. Currently adding First & Last name to the search bar provides "no matches" At this time, we can only search by First OR Last name, which produces many results.

Esper · 5/29/2026

Please add a search bar in the Promo section so that we can search for specific promo codes instead of scrolling

Francesca · 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 0e93ea67-9d67-476c-a449-18d3215b55ac From: jennifer.r.clarke@gmail.com Profile id: fb6b1b49-90fc-4018-b2ba-c660b9e447f3 Excerpt: My reservation is for THIS SUNDAY. You cancelled the showtime and consolidated it to the 1:00 p.m. show which we cannot attend. I need my purchase refunded. As per YOUR policy there are no refunds unless the showtime has been cancelled by you....and it has. Please process this refund or I will have to do a chargeback on my credit card and mark it as fraudulent. Thanks On Fri, May 29, 2026, 2:27 PM Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 51b8915a-306d-4be1-9539-e52febc9ec5d From: mmeadows314@gmail.com Profile id: 5aa24ec9-8d5b-475f-a896-009c273fa930 Excerpt: Following back up. I will be filing a bank dispute if I do not receive further communication. Sent from my iPhone > On May 20, 2026, at 9:36 AM, Mary Meadows <mmeadows314@gmail.com> wrote: > > Good morning, > I had tickets to the May 15 ratatouille event in Las Vegas. As you know, we received communication that the event was canceled. However, I have still gotten communication as if the event too Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 7773a96a-c5c5-40f4-9242-e55e12012762 From: stephaniearellano.mehs@gmail.com Profile id: 2f2c1236-eb8f-4f24-b3ce-c619ec99a22c Excerpt: Hello Fork n’ Film Team, Following on my refund as three months has already passed. I would like to receive my refund directly through you instead of having to file a dispute with my credit card company. Would appreciate any assistance you can provide. Thank you. On Sat, Feb 21, 2026 at 11:02 AM Fork Film <sanfrancisco@forknfilm.com> wrote: > Dear Stephanie, > > Thank you for your email. Refunds a Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: da81031b-2012-424c-8465-df11016cc0e2 From: abrookecostigan@gmail.com Profile id: cda3f460-54e3-4fa0-bda9-5cdc7853761b Excerpt: Hi, I wanted to follow up on my request — is there anything you need from me? Thank you, Amanda Brooke Costigan 309-313-3209 (c) www.linkedin.com/in/brookecostigan On Wed, Mar 11, 2026 at 7:56 PM Brooke Costigan <abrookecostigan@gmail.com> wrote: > Hi Fork n’ Film Team, > > This is my third time having the show I chose get cancelled/postponed and > so I’m getting a little nervous that this is whol Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 2adce10b-1202-476a-91cb-9a1f444ffe45 From: deleciasydnor@gmail.com Profile id: 86b2209e-6524-433f-86b0-7dbeef6b735f Excerpt: Sam, I have attempted several times to get a refund and to date, I've never received anything. I have asked for direct lines and contact info and have not received anything. I am going to file several reports and claims with the following: - *California Attorney General* - *Better Business Bureau* - *California DFPI* Additionally, I have a very huge social media following and presence. I will make Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 0e9d7b2e-6387-48ae-b460-4a66746c01e2 From: alexrichardson315@gmail.com Profile id: 7c8024d9-28fc-473a-bffe-23090e0e23ca Excerpt: Hi Sam, Despite your assurances, I have still not received the refund or a transaction receipt. I have consistently expressed my preference to resolve this matter amicably and given you ample time to do so, but the continued lack of action has left me with no choice. I am proceeding with a formal consumer complaint to the California Attorney General and initiating a chargeback with my bank. Additi Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: ba0db45c-4a9e-4dd5-b41b-527658bf47be From: marianalimieri@hotmail.com Profile id: a662768c-f280-4ee9-a512-4c2d31b58820 Excerpt: Hello, I am writing to follow up on my refund request, which has now been pending for over a year. I originally purchased tickets for your experience, which was canceled twice by your company. Each time, I cooperated and rescheduled as requested. However, the event never took place, and despite my patience and numerous follow-up emails, I have yet to receive my refund. At this point, this situatio Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: af29edb3-1745-4012-81af-8798a03103f7 From: forknfilm@sl.mellmer.com Profile id: 709f68d0-9497-4ab5-9591-86156543562b Excerpt: Hi, I still need a response from you on an ETA for my refund of my tickets for the show you canceled. If I don't get a refund by tomorrow (end of week) then I will be escalating this through any and all means possible to get this resolved. -Ryan On Wednesday, January 21st, 2026 at 4:32 PM, Ryan Mellmer <ryan@mellmer.com> wrote: > Hi, > > I still need a response from you on what you plan to do to g Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 10d11dc5-609d-4cd5-be91-732555e3de70 From: nick@forknfilm.com Profile id: 97b67469-a592-4c99-a16f-284ab054d9ca Excerpt: Yep - can she do Zelle or Apple Pay or ACH Nick Houston Co-Founder [image: ✉️] Nick@forknfilm.com [image: 🌐] forknfilm.com [image: 📲] @forknfilm <https://www.instagram.com/forknfilm/?hl=en> On Tue, Apr 14, 2026 at 3:15 PM Esperanza Quiroz <esperanza@forknfilm.com> wrote: > Is it possible to refund today? $409.98 > > On Thu, Apr 9, 2026 at 12:38 PM Nicholas Houston <nick@forknfilm.com> > wrote: > > Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: dd652c74-219e-425e-b6b1-39dbcea0f64e From: najaidraper@gmail.com Profile id: 51cd400c-bf30-4afd-98f8-43e174cd6656 Excerpt: Good morning, I am reaching out to express my disappointment with fork n film. I have not received any type of communication regarding a refund and that isn’t right. I see many folks on your social media also saying they have no response. Some people spent $500+ for this event that you guys canceled. $500 is a lot of money, especially with the rising prices right now. I will be reaching out to fil Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 2f29f4c0-31d0-441f-a89a-a9f21862ca71 From: cwarren099@gmail.com Profile id: 2f555ddd-3081-4f2d-b6e8-ecf6c555f966 Excerpt: Hello this has gotten far out of hand there is no way my refund has not been processed after 2 months I will be reporting you all to the better business bureau and submitting a claim with my bank to fight for my refund you all are the absolute worst company I have ever dealt with and I will never do business with you all again and will be writing an honest review I have had enough at this point yo Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 54f31512-f6b9-4cca-9021-f400d3c77c96 From: info@forknfilm.com Profile id: 11a8dbca-6e19-4df5-888c-3193aee7ba71 Excerpt: ---------- Forwarded message --------- From: J & B <sswab022@gmail.com> Date: Sat, Jan 10, 2026 at 6:16 AM Subject: Refund request - duplicate purchase To: Fork n' Film Los Angeles <losangeles@forknfilm.com>, Fork n' Film < info@forknfilm.com> Hello Fork n Film Team, I am following up regarding a purchase made on January 2nd at 12:02 AM (Arizona time) that needs to be corrected. Since I re-purchas Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: cd170ea2-e3e9-4540-872a-f7e55756df4a From: montijo.adan66@gmail.com Profile id: 900b7db6-82c7-4624-9b1e-e0e6d3cc7503 Excerpt: Hi Sam, It has now been over a month since I requested a refund for the "Ratatouille" showing on 01/10/2026, which your team canceled just a few days prior. Despite being told my request is "high priority," I still have not received my money. This delay is unacceptable. Because of the last-minute cancellation, we were unable to recover a $150 deposit for our hotel and childcare arrangements. In ad Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: e875e645-47e4-41cb-8fd2-9e7bfaa54c57 From: jennifer.j.kaiser@hotmail.com Profile id: ca098617-4d77-4331-993f-95e8fdc4d79b Excerpt: I’ve reached out to my credit card. Thank you. Sent from my iPhone On Mar 2, 2026, at 1:47 PM, Fork Film <tempe@forknfilm.com> wrote:  Hello Jen, Thank you for your message. We completely understand how this feels, and we truly appreciate your patience. We are continuing to process refunds, and yours remains a priority with our team. We are working diligently to move everything forward as quickly Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: d7e527ec-11f8-42f8-979b-ea3bbaed09aa From: julisa.florian00@gmail.com Profile id: 7018176f-28dc-463d-994d-4ad3ed891d07 Excerpt: I have not received my refund yet or any updates on my refund. I also am not getting any responses on my other emails about ANOTHER cancellation. If I don't hear back within a week about my refund I will have to take legal action. I have spoken to my lawyer about the situation already and we are ready to move forward with action if there is no response. On Sat, Feb 21, 2026, 11:19 Fork Film <tempe Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 1c806f51-ce4e-4e91-a9ca-68b0f8a8ac4f From: armthorn@gmail.com Profile id: c8a8e58f-5c58-4ff6-a34b-77783e0acd54 Excerpt: Hello, This is the second time this event has been cancelled and I’m concerned this is a scam. I will be requesting a refund for my $400 tickets. I had scheduled this to be a Christmas present, and the event was cancelled only days before in January. People had traveled for this event and it’s an extreme inconvenience to your customers. It was then rescheduled for March, and cancelled again. I don Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 411fc711-debb-4988-bbc7-d2d688a7efa6 From: court.olive11@gmail.com Profile id: f165786e-cfa0-4dad-8c7f-52f325c32ea0 Excerpt: (623)826-0030 I can be called at any time, however, I silence unknown numbers. What number should I expect the call from? On Tue, Mar 24, 2026 at 2:31 PM Fork Film <tempe@forknfilm.com> wrote: > Dear Courtney, > > I sincerely apologize for the continued delay and the frustration this has > caused. > > I would like to escalate this matter to my supervisor to ensure it is > resolved immediately. If Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 1b7f904a-402c-4194-94cc-12d46d861c8e From: angcici@gmail.com Profile id: aba8024f-1b4b-40c3-83a2-0129c1401d4a Excerpt: 700+ dollars is a lot of money for people to have to wait months on when it’s the fault of the company that my show kept getting canceled. The way this company is run is completely chaotic and unprofessional and I will never be purchasing another ticket nor will I ever recommend anyone else to do so. I would hope my refund gets expedited asap On Sat, Jan 24, 2026 at 11:52 AM Fork Film <newyork@for Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: bedbf84a-ce82-4cc0-aa63-8175ebc8a7de From: laurennichole003@gmail.com Profile id: b78d366c-4339-4280-8dc1-046db7325841 Excerpt: Congratulations. I’ve gotten to the point of contacting the BBB and you’re reported. I’m appalled you didn’t take measures to make sure your high paying customers are taken care of. Your company is pathetic. I have never taken measures like this. Get it together yall— customer service and honestly, everything about your business is disappointing. i’ve contacted my bank to receive a refund since yo Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: f1cd751d-305a-4a1f-b996-633ab1bca2ed From: jaydenelkin317@gmail.com Profile id: 4be3a2b3-3f65-42b5-b2a7-b6a5f49d96a4 Excerpt: Hi, I see that this company is expanding to new cities which is crazy because there’s so many of us that bought tickets and our show was cancelled and we STILL haven’t received refunds after MONTHS. You should be focused on fulfilling the refunds to previous customers that you OWE before scheduling new shows that i’m sure will also be cancelled. At this point there’s a group of people debating on Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 8f1e7fd6-50bd-45f7-8ef7-8681b98e5ae2 From: chjothomas@gmail.com Profile id: ff602abd-6453-49db-998c-c1c84ee79eb2 Excerpt: I reported you for fraud with my bank. I don’t care about your process internally no institution takes this long. I also wrote several reviews about the horrendous customer service and lack of expediency. Do not contact me anymore. On Fri, Jan 30, 2026 at 11:20 Fork Film <newyork@forknfilm.com> wrote: > Hi there, > > Thank you for sharing all of this. I’m really sorry that this has dragged > on fo Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: a5ca391b-ca20-4ba4-8d84-dd76e30d4c10 From: klarson2323@gmail.com Profile id: b396d529-e1c3-43ce-8f24-e00398b803ec Excerpt: Hello, I am following up regarding my refund request for Order 2ZVM-M55H-MB5 (ticket number listed below), originally submitted on March 11, 2026. While I did receive a response on March 13 confirming that a full refund would be issued, I have not received any confirmation that the refund has been processed. Given that this event was rescheduled multiple times and that I have already experienced c Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 6841b615-de75-4540-964d-f0906582af52 From: erinwclements@gmail.com Profile id: 6b9149e3-ce1e-4915-adcb-b35b13746c81 Excerpt: I want a working phone number and I want whoever is in charge of this scam of a "company." I don't want a chatGPT fake email of apology. I want answers, contact info to a real person and confirmation that my refund has been processed. I know it's possible because an event I attended in December of 2024 was canceled for a gas leak and the refund was processed the same day. I have contacted the paym Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: ddbb37d1-1244-455f-ab1b-1ae527b9a4b8 From: afp2120@gmail.com Profile id: 60a941dd-0e21-4621-9506-e707e1822635 Excerpt: This is now approximately one-month since purchase of these tickets. If I do not receive my refund before end of this week, I will deem this institution fraud via my credit card company and blast all your social media channels regarding this issue and highlight this fraud to insure no one else falls victim to your inhumane tactics. Best, Adriana Pascarella On Sat, Jan 31, 2026 at 11:26 AM Fork Fil Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 384b4c98-673b-4b18-b7a3-e648dd3e6839 From: colonangelica04@gmail.com Profile id: acf4609b-9d94-48fb-aed3-5f09c27c290c Excerpt: Hi Sam, It has now been 2 WEEKS and I have yet to hear from you regarding my refund. This is completely unacceptable. On Tue, Feb 3, 2026, 10:29 AM Fork Film <newyork@forknfilm.com> wrote: > Hi Angelica, > > I am reaching out to personally apologize for the unacceptable delay in > resolving your refund. I completely understand your frustration—waiting > months for a response is not the experience Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 232c50b6-2200-4402-aa9c-2b0448119ea8 From: kellie.odom333@gmail.com Profile id: 54e9a793-a36a-4adf-9c16-37599e98168a Excerpt: Thank you Alex. I was a huge Fork n Film fan and I am sincerely hurt by how this process transpired. I feel like because of this experience, I cannot attend any future Fork n Films and that genuinely makes me feel bad because I love the concept. This really sucks. Kellie Odom 203-623-9636 On Thu, Feb 26, 2026, 4:48 PM Fork Film <newyork@forknfilm.com> wrote: > Hi Kellie, > > I completely understan Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 5eacad48-20b8-4fbb-94df-8dbf3e7b3f23 From: mnorcini@yahoo.com Profile id: 3bfb29f7-0a5e-42d5-96e7-adf04444e9ea Excerpt: Thank you. Please let me know by EOD today. If you cannot resolve this by EOD, please send me the contact info for your supervisor.Thanks,Matt Sent from Yahoo Mail for iPhone On Tuesday, March 10, 2026, 7:41 PM, Fork Film <newyork@forknfilm.com> wrote: Hi Matt, Thanks for checking in. I completely understand wanting to get this finalized. I am currently working with our billing department to get a Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 34200c04-093d-44a7-b55a-300c4bc08866 From: torre.p3655@gmail.com Profile id: 8aa7be04-0f8e-4cd1-932c-1c0a117760ad Excerpt: Good morning. I am looking for a status update on the refund. I gave you more then 7 business days to complete this. If I do not have a confirmed refund today I will dispute the charge through the credit card company and obtain my refund that way. Please advise asap. Thank you! On Wed, Mar 11, 2026 at 5:55 PM Fork Film <newyork@forknfilm.com> wrote: > Hi Patrick, > > Thank you for your response. W Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 35b0f2ef-f711-416a-a258-e932a150e11c From: tammywenig@aol.com Profile id: c159a54a-21c0-4d01-964e-6597aea86b11 Excerpt: So it’s now been 5 months and you still haven’t refunded my money. I have filed a complaint with the better business bureau. I will also be pursuing every form of social media to let everyone know what a scam of a company this is. You should be ashamed of yourselves. Tammara Wenig Sent from the all new AOL app for iOS On Monday, November 17, 2025, 7:50 PM, Fork Film <newyork@forknfilm.com> wrote: Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: a5a3445e-8004-4ffa-84c3-878de8e3884b From: jkollie425@gmail.com Profile id: 948b8a9a-fff9-4cfd-ac8a-281b47c02c28 Excerpt: I am not happy with the services provided at checkout. As I was purchasing your website glitched and sent me tickets to another state. I was unable to get a response from Fork N Film NYC for over 72hrs ...the response came after my bank initiated a refund. So again, I will continue disputing these charges. I do not want these tickets based on the service provided at checkout and possible unforesee Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: ff604b59-b71e-412f-bf65-9da5005c4b9a From: jessewilcoxon1@gmail.com Profile id: fddc6d9a-aeb3-4c64-ae77-cfdaf76e2dc5 Excerpt: Yes please refund via Venmo then Below is my Venmo On Wed, Mar 18, 2026 at 12:46 PM Fork Film <portland@forknfilm.com> wrote: > Dear Jesse, > > Thank you for your message. I’m truly sorry for the frustration and > disappointment this has caused, especially knowing the added time, travel, > and expense you went through to plan this weekend. We understand how > upsetting this experience has been, an Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 475290bd-b28f-4c2a-b650-28e9e3218620 From: harley@origensoftware.com Profile id: 41cdce48-6059-4e51-b1a4-136e3d2450ef Excerpt: Can you provide a specific list of what your team is currently navigating, so I can determine how far you are in the process? You haven't ever proactively updated me, so forgive me for not being willing to wait to hear a more "definite update on the specific next steps". Thanks, Harley On Fri, Apr 17, 2026 at 1:33 AM Fork Film <newyork@forknfilm.com> wrote: > Hi Harley, > > Please know that we are Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 2f4e0028-9a37-4a07-bc1b-89c7d0514c1f From: lillybeireis@gmail.com Profile id: 95d7961e-9b89-4b18-b86a-17b6db8fc072 Excerpt: I am available: Tuesday 3/31 after 2 pm. Wednesday 4/1 all day. Friday 4/3 before noon. My number is 916-338-9432 On Thu, Mar 26, 2026, 2:02 PM Fork Film <portland@forknfilm.com> wrote: > Hi Lilly, > > I understand your frustration and have shared your concerns with my > supervisor. To ensure they can reach out to you directly as requested, > please provide the best contact number and a preferred Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 7f8c7cfe-f39d-44d9-a271-16e5c72a473a From: adamakaag@gmail.com Profile id: 50bad7e5-b30d-4bd4-a82f-c9952895fb2a Excerpt: Why is this refund taking so long? It's been a month and a half, and I still haven't received any confirmation that it's being processed. On Tue, Mar 17, 2026, 11:11 AM Smiley <adamakaag@gmail.com> wrote: > Thanks. > > On Tue, Mar 17, 2026, 11:09 AM Fork Film <portland@forknfilm.com> wrote: > >> Hi Smiley, >> >> I apologize for the delay in processing your refund. >> >> I have escalated your refun Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 444744bc-dafa-4750-897d-b17f0465678b From: aidanriver2000@gmail.com Profile id: 812bc459-cecf-463e-9a6c-2a49aef0cab7 Excerpt: I need my refund processed today! I will report to BBB and other organizations and file a lawsuit in 3 days if I haven’t heard that my refund was processed. On Mon, Apr 6, 2026 at 10:24 AM Fork Film <portland@forknfilm.com> wrote: > Thank you for reaching out, and we are truly sorry for the continued delay > and the lack of resolution. We completely understand how serious and > frustrating this si Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 58aab5d8-02df-4f6e-acc2-d029d1d9bea9 From: olakea@yahoo.com Profile id: 67940a67-b2e6-491c-a5a4-eb77cfb67d1f Excerpt: You guys have five business to send me a refund before I file a fraudulent complaint, I see the reviews online and how you don’t like to send people their money back in a timely manner. Sent from Yahoo Mail for iPhone On Friday, April 10, 2026, 10:09 AM, Fork n' Film Portland <portland@forknfilm.com> wrote: #yiv1165516213 #yiv1165516213a a {padding:0;}#yiv1165516213 body {margin:0;padding:0;}#yiv1 Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 64803513-031f-4b29-95c8-bc9a8ff052fa From: jttownsend@live.com Profile id: 4cec03b2-96af-4801-aeec-dbc62012a338 Excerpt: Hello! I'm reaching out as I have not received a refund yet. Based on the recent Google reviews, it appears I am not the only one. I feel I have no choice but to pursue a charge back if the refund isn't issued ASAP. Jonathon Taylor ________________________________ From: Fork Film <portland@forknfilm.com> Sent: Friday, March 13, 2026 1:27:11 PM To: Taylor Townsend <jttownsend@live.com> Subject: Re: Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 2a65fdbe-c56e-452b-9c2f-ec9a82038f8b From: savannabicha@gmail.com Profile id: 90fa7bd2-5035-4ae9-a09a-6383cfe5a6fa Excerpt: Reaching out again before contacting further legal consult and BBB requesting again a refund on my 4 Shrek tickets immediately under Savanna Bicha and Anthony Germen Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 293869f2-0ff6-4e25-a01e-efd50a57a657 From: lisa.marie.jewell@gmail.com Profile id: 4ddc6adb-fe62-47d0-8534-2127f2b6651b Excerpt: OK, well I’ll be calling my credit card company to report a fraudulent charge from your company On Thu, Apr 16, 2026 at 12:02 PM Fork Film <portland@forknfilm.com> wrote: > Hello Lisa, > > Thank you for your message. We are truly sorry for how long this has taken > and for the frustration it has caused. You are absolutely right to expect > your refund, and we sincerely apologize for the continued Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 57af0bc0-e61a-4a27-90da-c7f7fafae0ef From: sebastiandanley@gmail.com Profile id: 4e8727e4-7694-4aad-83a0-6afcdd0aee85 Excerpt: Are you going to get around to processing my refund or is this what you guys do to make money and why you can't keep a date for your shows? On Tue, Apr 14, 2026, 5:36 PM Fork Film <portland@forknfilm.com> wrote: > Dear Alec, > > Thanks so much for your email and your patience. While I cannot provide an > exact date, please know your refund is a priority and we are actively > processing refunds. On Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 835819ac-9bf0-4482-81bd-cd2484c15a35 From: waleskasoto1985@yahoo.com Profile id: ab46c96a-0186-4b4a-b84a-b31b8a208522 Excerpt: Thank you 🙏🏻 Sent from Yahoo Mail for iPhone On Monday, March 23, 2026, 5:21 PM, Fork Film <vegas@forknfilm.com> wrote: Hello Waleska, Thanks so much for sending over those details. We just processed your ticket purchase refund; I've added the image below for your reference. There is no need to apologize for the back and forth. We sincerely thank you for your patience and grace as we've worked to Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 417abccc-df7d-42cf-8311-837b6d211bcc From: slhawk@yahoo.com Profile id: b7398ff4-83e1-4ee3-b6a0-3c356086c1a4 Excerpt: Hi Sam My daughters email is avapulido@gmail.comI found what credit card I used for the tickets and have already filed a charge back claim with my credit card company. It should not take over 2 months for a refund and when I googled you guys it says there is a claim against Fork and Film with the BBB and that several complaints about cancelled shows and refunds not being made have been lodged agai Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Tier 1 (real code, real problem) Customer email: hinotekekemapa15@gmail.com Feedback (2026-05-29): "the link claiming there are still Portland dates available does not actually accept the credit provided ... this reeks of a scam" What they have: • Code: FNF-CR-PY2M8F • Value: $409.98 • Issued for cancelled Ratatouille Portland 5/30 • Restricted to: /reschedules page only What went wrong: tried code on regular /checkout for Ratatouille Portland Jun 6. The "Go to rebook" button was live by then (5-27) but she still missed it. The redirect banner has been re-shipped much louder (commit d2f04ba 2026-05-29) but this customer is at risk of churning. Recommended response: high-priority apology. Confirm her code is valid and the show is available. Send the direct /reschedules link. Consider a goodwill upgrade (popcorn package) given she suspected a scam.

Someone · 5/29/2026 · last activity 5/29/2026

Tier 1 (real code, real problem) Customer email: matthew_marko@yahoo.com Feedback (2026-05-13): "My reshedule code kept saying mis applied. Ive emailed twice about it and haven't heard bsck" What they have: • 2 valid codes: MATTHEWMARKO + ADMATTHEWMARKO • Code value: $409.98 • ADMATTHEWMARKO is city-locked to New York What went wrong: tried to book Lilo & Stitch NYC May 24 (which was cancelled) 9 separate times. The cancelled show now renders an unambiguous "this show was cancelled" page (commit 1a7ae17) but matthew didn't see that fix. Recommended response: apologise for the delayed reply. Tell him May 24 NYC Lilo & Stitch was cancelled — he likely received a credit email but kept trying that exact date. He can use MATTHEWMARKO on any NYC show (it's not reschedule-page-restricted), or ADMATTHEWMARKO on any NYC show. Send him the list of upcoming NYC dates.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 7228a5d2-8519-44fb-8e15-039c5c6a6b80 From: eddiefay221@gmail.com Profile id: b7a7b7e0-98bc-4a16-8a43-f13e4f2c5a70 Excerpt: I still have not received my $400 refund from over 6 months ago. This is ridiculous, if I don’t get it by the end of next week, you will be hearing from my lawyer. Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 17dee3d5-3707-4d04-a692-6afab339be06 From: kellieisenhauer@gmail.com Profile id: d1c2100f-5643-4a8e-ac5b-c3b2db0555a8 Excerpt: Hello, I have emailed multiple times and have not heard back about the status of my refunds. I have only been able to reschedule ONE cancelled showing; any other time I have tried the site was glitched and not working at all. So, I would please like my money back. It's ridiculous that over a month has passed since the first cancelled showing for which I am owed money, and I haven't received any em Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: eefd9aa9-9a7c-4b3f-b3d2-d0caf718d7f9 From: wyattbrandyn@gmail.com Profile id: 4698e93a-8c07-4f54-abf7-ae735e1de6e7 Excerpt: also, if refund is promptly sent I will follow these steps: "They are also not registered with the BBB. If you are in this situation, you have the right to file a chargeback with your payment provider, file a complaint with the Consumer Financial Protection Bureau and file a complaint with the Federal Trade Commission. Do your research before purchasing." On Thu, May 21, 2026 at 11:46 AM Brandyn < Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 256326bd-1e13-4afe-bd7f-d1f0c83fa82a From: kateauburn4@gmail.com Profile id: 7a2e9972-fa29-4cd9-8311-125ea61fcaca Excerpt: Hi guys, This is the second show I've paid for that's been canceled last minute. I have received no response for the ratatouille event last week I paid for that was canceled, and now this one that I purchased two tickets for (Lilo and Stitch). Can I please receive a refund for the 3 total tickets (approx 300 dollars worth of tickets)? If I don't hear a response within 24 hours I will have to call Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 10f111c8-b747-49ea-818f-14924a4d4be7 From: stvsully13@yahoo.com Profile id: 87528ff0-7af9-44fc-80aa-4fbb1eb21b7c Excerpt: URGENT — New Contact Form Submission Purpose: Refund request Name: Stephen Sullivan Email: stvsully13@yahoo.com Phone: 5188489443 Booking ref: 302VJB4D417D1P Show date: 2026-05-02 City: Not city-specific Marketing opt-in: No Message: I am beyond frustrated with the way this situation has been handled. I paid for your service in good faith, and instead I’ve been met with delays, lack of communicati Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 9886acb4-b3b9-4b16-9d8f-5855aa08105f From: nayiad2014@gmail.com Profile id: 0d222ee5-5af4-4b18-8d1c-5113885b6f86 Excerpt: No problem, thank you for the update. On Thu, May 21, 2026 at 12:30 PM Fork Film <sanfrancisco@forknfilm.com> wrote: > Hi Nayia, > > Thank you for following up. I am deeply sorry for the delay and for giving > you the impression that this is anything less than legitimate. > > Please accept my sincere apologies. We are absolutely committed to getting > your money back to you for both events. We are Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: bd77c2b7-aed3-40c0-a3e5-e1df76df64d8 From: rendonalondra.06@gmail.com Profile id: 1f591c63-a5dd-43d4-aa87-0a74a9550c04 Excerpt: Reaching out once again trying to get any info/update on my refund. I've been waiting since March and yet am to receive any update. I'm getting surgery June 6th and have am in urgent need of my refund. Please reach out to me as soon as possible. On Thu, Apr 23, 2026, 11:21 AM Fork Film <arizona@forknfilm.com> wrote: > Hello Alondra, > > Thank you for your message. We’re truly sorry for the lack of Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 5509cc44-af37-44de-8cfe-6859d3406e0b From: jacobvirges@gmail.com Profile id: cbc63b54-bf42-4f71-a3b4-079e77211d58 Excerpt: Dear Fork n Film SF Management Team, I am writing to formally lodge a complaint regarding the cancellation of the *Cloudy with a Chance of Meatballs* event, which was abruptly canceled just days before launch, and your subsequent failure to process my refund. This cancellation caused significant disruption beyond the financial aspect. This event was meant to be a special occasion for my family. We Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 0eeb9e69-0aca-4ba3-b7b4-994d5a93a2e3 From: mrvictorluciano@gmail.com Profile id: 03ac77ee-6fa7-45d0-90d6-ca604db1f536 Excerpt: (Request for Immediate Refund) Dear Fork n' Film Team, I have tried to contact you multiple times via email and Instagram regarding my reservation. Despite several attempts and multiple rescheduling options, I have never received any confirmation or a meaningful response regarding rescheduling my booking. At this point, I can no longer attend the event and need to finalize alternative plans for my Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: f469d756-f27a-4df9-b905-6dd91f07d958 From: childnumber3kasinda@gmail.com Profile id: 3ba2bb85-0a4e-478d-89ab-81b8d3b457a6 Excerpt: Hi. This is the last chance to respond to my email about resolving this without report scam Thanks, Kasinda > On May 12, 2026, at 3:28 PM, Kasinda Thompson <childnumber3kasinda@gmail.com> wrote: > > Good afternoon, > I have been trying to get in contact with you in regards to the rescheduled show. Please return my emails. > Thanks, Kasinda Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: a3aea418-a124-420c-8b70-de7d33853d10 From: ssrichmond@hotmail.com Profile id: 46b71217-94b7-4bed-b626-4b6aa32293cb Excerpt: I have reached out several times about my cancelled event that I already paid for and you all never respond. You keep sending emails to buy again. I’m reporting you all to the BBB and disputing with my bank. Sent from my iPhone On May 18, 2026, at 2:01 AM, Fork n' Film <hello@mail.forknfilm.com> wrote:  Hi Shauntice, Last nudge on Shrek on Sunday, June 21 at 6:30 PM in Detroit. If you need a litt Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: f364994b-c282-4a34-a171-db3b131ad6f5 From: rmpaluska@comcast.net Profile id: f30137d5-e681-4393-94e6-92378a9f9426 Excerpt: Hello! I’m again following up regarding the refund that was promised after the cancellation of the show. It has now been two months, and I still have not received the refund or an update on the status. At this point, this delay is unacceptable. Could you please provide: -confirmation that the refund has been processed -the amount being refunded -an estimate timeline for when it will appear If this Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 93a76a1c-eaa6-43f6-a840-ee7975fe7b59 From: stevielobosco@gmail.com Profile id: f7330923-b228-44e7-a730-9a508196a145 Excerpt: It looks like you have since added back shows in Scottsdale, but I assume they are fake because there were none and then there were 9 and they were all immediately sold out. I feel like this has been a total scam. If I do not get a response by EOD Tuesday, I will begin leaving negative reviews on Google and across socials. Really hoping to hear back from someone before then. On Tue, May 12, 2026 a Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 685c3c15-a618-4eff-9cc2-55040ae240b9 From: natk614@gmail.com Profile id: a0e77ab5-33e9-473d-855b-236fc6c7fa2f Excerpt: Good afternoon, I’d like to use my tickets that I purchased and couldn’t redeem due to change in venue. I see that there is a ratatouille showing on Saturday May 30th at 6:30 pm and there is ticket availability. I’d like to get tickets to that please at the PDX location since a refund doesn’t seem possible. Thank you for your time, Natasha On Fri, Apr 17, 2026 at 10:37 AM Natasha Komlev <natk614@g Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: a217a606-9b82-4aca-9a98-cf7992d6b2ab From: mokvincent3@gmail.com Profile id: 120e6585-9522-471e-b9af-83d77e3fa8c6 Excerpt: If this refund does not get processed soon , I will be submitting a chargeback through my credit card company . On Mon, May 18, 2026 at 2:57 PM vincent <mokvincent3@gmail.com> wrote: > It’s been a long time and I’ve yet to receive my refund and I’ve been very > patient . Where is my refund ? > > On Fri, May 8, 2026 at 12:28 PM Fork Film <sanfrancisco@forknfilm.com> > wrote: > >> Hi Vincent, >> >> Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: a335ba51-1f38-43d7-831e-acf6958ef571 From: ahanna@anthonyhanna.com Profile id: 5a6e320a-1bf2-4d96-99c1-fc0540f860ef Excerpt: Are there any updates here? This has taken far too long *Anthony Hanna | 619-654-0620 | *ahanna@anthonyhanna.com Information Systems Technology, Cyber Security Graduate California State University, San Bernardino '20 anthonyhanna.com <ahanna@anthonyhanna.com> | DevOps Engineer On Fri, Apr 17, 2026 at 7:37 PM Fork Film <sanfrancisco@forknfilm.com> wrote: > Hi Anthony, > > Thank you for your continu Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: bfa130be-7043-4bf0-b351-70fbd394e53b From: chasitythomas96@gmail.com Profile id: 42e15e26-b03e-4f88-b967-29fdce4177ab Excerpt: Hello I need my money back and do I need to report you guys for fraud? On Tue, Apr 28, 2026 at 4:09 PM Chasity Thomas <chasitythomas96@gmail.com> wrote: > Hello I am trying to understand why have I still not bee Refunded for my 3 > tickets > > On Thu, Apr 16, 2026 at 4:58 PM Fork Film <arizona@forknfilm.com> wrote: > >> Hello Chasity, >> >> Thanks for checking in. At this time, your refund is stil Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: ba8a79a0-06b3-479a-9dee-741f42f2300d From: miguellos19@gmail.com Profile id: 829401b3-0271-42be-a712-d14aee705bac Excerpt: I have written a complaint to the Better Business Bureau. Your business is an absolute scam. I demand my promised redund immediately. It should not take months to receive a refund. I will never use your services again, This is very unprofessional. I want my money back immediately. I want corporate to reach out immediately!! Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 02aa0db3-d2b4-4b4c-ab57-b49f8e28d137 From: chantell_edwards@hotmail.com Profile id: dfbe3caa-1408-4fa9-8f4a-47b3d21a1f88 Excerpt: Good morning, I am contacting you one final time regarding my outstanding refund for the cancelled Polar Express event in Oregon, originally promised in November 2025. It has now been approximately 6 months of repeated assurances that my refund is “being worked on,” yet no refund has been issued and no clear timeline has been provided. At this point, this delay is unacceptable. If I do not receive Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 27dadf25-7406-4526-8ead-924030dd8cdc From: rkruhaj@yahoo.com Profile id: 823c18a8-dd99-4098-9d4e-e8676dbc6c49 Excerpt: hello my show for ratatouille in detroit was cancelled 3 days prior to showtime on May 16th. i have emailed detroit fork n film 3 times since finding this out and requesting a refund and what your refund policy process is. when i arrived to the hotel that the show was supposed to be at, all they did was direct me to the website. there is absolutely no customer service line and i have seen multiple Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 783f2955-b53b-4847-bca1-ea05b73b4de3 From: roque0521@gmail.com Profile id: 7f74462d-9777-407b-b81e-4b0fb65dbac8 Excerpt: Hi, I am reaching out because I am highly disappointed in how this is being handled. I booked this event a while ago, and you have a strict no refund policy. It seems hypocritical to then cancel and issue a credit with no refund. If I was to request a refund, I would be told no. I am traveling to NYC for this event as I do not live in the state, and will be here this weekend only. I am not booking Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 872b3310-fcd7-41db-8fb5-66f3d8c5dbca From: arneson.tori98@gmail.com Profile id: 8261754a-7650-4d80-8165-d9f1411de8a0 Excerpt: Someone needs to contact me before I report you to the consumer credit and the bbb. I will take any necessary steps to hold you accountable for not refunding my money. What kind of business runs that way. A crooked one. One that can barely afford what they are advertising. So again I will continue to contact and I will push this further if need be. On Wed, May 13, 2026 at 6:51 AM victoria arneson Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 45c3fdb0-6414-47c8-85d3-a8ece09aae8a From: andrewrubin27@gmail.com Profile id: 3283f39c-57bc-4738-a779-7d49afbe71f2 Excerpt: Still no reply to my emails. My next step is to contact my bank and/or lawyer. Please give me some type of update on the status of my refund. It's been almost 2 months now. On Sun, May 10, 2026, 4:07 PM Andrew Rubin <andrewrubin27@gmail.com> wrote: > Still waiting for my refund or reply to how long it may take. It's been > over a month now. Thank you! > > On Sun, Apr 26, 2026, 7:13 AM Andrew Rubin Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 7727952d-d79d-43ec-bc30-538a4564b19b From: wolfewife1102@gmail.com Profile id: 9c60f13b-e902-4eb4-9754-176b28c0de8c Excerpt: I have still yet to receive a refund and at this time have a lawyer involved Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 5ae4b401-2d2d-40db-9f4d-a28e88c08cd3 From: jessy19_05ily@yahoo.com Profile id: a48916e7-1d25-49b5-b744-419ed40bc31d Excerpt: Hi, I’m following up again regarding my refund. I was told I would receive it, but I still have not gotten it and I haven’t received a response from your team. Please provide an update and timeline for the refund by [give 2–3 business days]. If I do not hear back, I’ll need to contact my bank/payment provider to dispute the charge. Thank you. Sent from Yahoo Mail for iPhone Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: c99f87b3-4e6e-466d-9cf4-18fc70132727 From: tanyachirapuntu@me.com Profile id: ce09cf62-832b-442a-b472-7ed60030afda Excerpt: Hello, I am writing to follow up on the status of my outstanding refunds in the amount of $717.44. My initial refund request was submitted on March 26, and since then, two additional showings have been canceled. Despite multiple follow-ups and assurances that the matter would be personally overseen, I have yet to receive any updates or reimbursement. At this point, I am seeking a definitive timeli Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 6c0c29a3-30c3-4145-833a-62210efbe957 From: patricia854@aol.com Profile id: 3795136a-8c14-4599-89af-b12e48aaaf1b Excerpt: Formal Demand for Refund – Order/Invoice #0000178** Dear Fork N Film Customer Support, I am writing to formally request an immediate refund for my purchase of three tickets under **Invoice #0000178**, totaling **$307.47 USD**, for the event: **Ratatouille: Las Vegas****May 15, 2026, 6:30 PM – 8:30 PM** On **May 11, 2026**, I received an email from Fork N Film stating that the event had been cance Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 65087e5b-5d5d-492b-9544-7bea4c85893b From: tina_najar@yahoo.com Profile id: 439ebfe4-d5c3-451d-b372-e1009ad8c3db Excerpt: It’s almost 6 months after Michelle Barba and I were told we would receive our refund and we have been put on priority status. Through this entire time we have been extremely patient after receiving multiple emails saying “I will personally send you an email with an update” and NOTHING. It may not seem important to you guys but it’s very important to us. I will be contacting the better business bu Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 729489d7-df3d-4dc7-972d-a21262c6a012 From: mcgregora@clps.org Profile id: 8eb6f4c4-304e-4665-883e-a1ad61a34a82 Excerpt: If I do not receive a response by the end of the week, I will have to submit a claim with my credit card company to dispute the charge. Both myself and the person going with me ( Meghan Moseley) have emailed and tried contacting the hotel on multiple occasions. I’m extremely upset with the lack of response especially considering we were told to email this exact email for a refund. The non existent Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Tier 1 (real code, real problem) Customer email: zoemorritt@gmail.com Feedback (2026-05-21): "Getting an error message when trying to use a credit code" What they have: • Code: SRZOEMORRITT • Value: $409.98 • Restricted to: /reschedules page only What went wrong: tried code on regular /checkout for The Princess and the Frog LA Jun 13. The code is gated to the /reschedules redemption page. Her feedback predates the "Go to rebook" button (shipped 2026-05-27) so she just saw a raw error and bailed. Recommended response: apologise, send her the direct link https://forknfilm.com/reschedules?code=SRZOEMORRITT (prefilled) to the LA Princess and the Frog show.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 3fd7044c-7906-4b0a-a128-8b5058595209 From: michaeldiaz62@gmail.com Profile id: 7a2b21a2-4cc8-4dbb-ae71-07a8b51f5164 Excerpt: Im not sure if i have to add the BBB to this email but ive been more than flexible and understanding. Id like my refund for a table of 4 back please. Its going on 8 months now. Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 1241471b-cb4f-4802-80a9-429faa57d0e9 From: sachin.jain77566@gmail.com Profile id: 3f9fb006-1f8b-4999-b3e6-41fc8dd608b7 Excerpt: If this isn’t possible please give me a refund. Now I’m seeing nothing available until Jan 2027. In the future, I really ask that Fork n Film actually try to help people impacted by this cancellation over other people. It is pretty clear to me that we were not given any priority for rescheduling since all I’m seeing is Jan 2027 now which is worse than August 2026 from before that I didn’t reserve Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: aec3a047-543e-4718-8e3d-e3e7e6c1e761 From: lconklin4osu@gmail.com Profile id: 0d1b24a9-81ce-459a-891f-c2842d6ec6c9 Excerpt: I have not received my refund for my event. It should not take more than 2 weeks to issue a refund. Your internal restructuring is not the customer's problem. If I haven't received my refund by Monday, I will dispute the charge with my credit card. On Mon, Apr 27, 2026, 4:22 PM Fork n' Film <vegas@forknfilm.com> wrote: > Dear Fork n' Film Guests, We regret to inform you that the Fork n’ Film > sho Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 9cabf0fd-2e3e-4b31-99e0-178b013fe7ed From: reneeand619@gmail.com Profile id: 170cafe3-63e7-4485-9998-b34fccd7ecd5 Excerpt: Attached you will find my Zelle information. I look forward to hearing from you. On Tue, Apr 14, 2026, 16:25 Fork Film <sanfrancisco@forknfilm.com> wrote: > Dear Renee, > > We sincerely apologize for the delay in processing your refund and for the > inconvenience this has caused. We would like to issue your full refund as > soon as possible. > > At this time, we are able to process your refund via Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: b974059e-1f28-4ceb-aad9-24f9b6d2ba5b From: shubbard16@hotmail.com Profile id: 54128184-bd78-4321-92cd-b980db6b408a Excerpt: Where in the fuck is my money? It has been over a month! I am demanding a refund immediately Sent from my Verizon, Samsung Galaxy smartphone Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________ From: steffanie shay <SHubbard16@hotmail.com> Sent: Tuesday, April 28, 2026 8:18:10 AM To: Fork Film <tempe@forknfilm.com> Subject: Re: Postponed show, again I still have not rec Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 8746b907-18ab-4a9a-a54b-bb4329adfbff From: lagrey7@gmail.com Profile id: 546575e6-8785-41eb-8ea8-7598a186cc2e Excerpt: Hello, I am following up yet again regarding my outstanding refund, as I still have not received a response or any update, and I have still not received my refund. At this point, I honestly feel as though I am being ignored. This matter has now become extremely urgent. I have tried to remain patient and understanding throughout this process, but there has been little to no communication, no explan Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 18727593-2bb5-454b-867e-3592e9dc03b9 From: rachel.field@corcoran.com Profile id: e4767b2b-26a5-4295-9f86-36af3e4c4711 Excerpt: Are you having an event this weekend? If so I would love to get tickets for Saturday night. Rachel Field Licensed Associate RE Broker The Corcoran Group Top 2% of NRT Sales Associates d: 212.941.2524<tel:212.941.2524> f: 212.230.4423<tel:212.230.4423> m: 917-575-4354<tel:917-575-4354> 524 Broadway, New York NY, 10012<x-apple-data-detectors://5/2> Sent from my iPhone On Apr 28, 2026, at 6:32 PM, Fo Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 5370964d-8a6e-425b-b485-7af476f6e0a6 From: miaaportr@gmail.com Profile id: 02ddb615-148b-4dc5-a13b-750f65701fe3 Excerpt: Hello Fork n' Film Team, I am contacting you again regarding the multiple events for which I purchased tickets that have since been cancelled or postponed. The only events not yet cancelled are "Lilo and Stitch" and "Cloudy with a Chance of Meatballs," but given the ongoing pattern, I have no confidence these will take place either. I have already requested refunds, and it has now been months with Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: a5e6e681-1e62-4436-8611-252ffd1b899c From: craighall1028@gmail.com Profile id: c61debe5-56f3-4353-8c86-e001774c47eb Excerpt: Good morning. This is just one pf multiple emails i have sent since 27 April. Trying to reschedule my attendance due to our son having prom on the 30th. Looking to switch to the 31 May or other earliest date avail. Can u please respond? If i still dont hear from you, you are forcing me to start posting negative reviews, contacting the better business bureau, and disputing the charge on my credit c Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 657e13fb-70fd-44ee-9c0f-a7336cdec305 From: merickcarlisi1@gmail.com Profile id: 20794424-6fdc-4090-8611-3f165d6f4b6d Excerpt: Hello once more Fork and Film It has been 8 long god damn months; and I havent forgotten so i will be contacting the better business bureau. Furthermore it doesnt matter how long it takes, I will email every day if I need to, I will post on every single review app that you are a scam This is outrageous and unacceptable so I am demanding my refund i am entitled to; under your own guidelines -Merick Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 63de161d-9a79-4fcd-bc3a-2839807c6ede From: ireneselina123@yahoo.com Profile id: d41d241f-5a43-4d2e-93d6-b695b44eb190 Excerpt: Hi Sam, It has almost been a month since I have gotten an update about the refund and there are still no indications of any progress. I would like to file a formal complaint, weekly updates on the status of the refund, and at this point after almost 5 months I think requesting additional compensation on top for the inconvenience is warranted. I am looking up the process to file complaints to the Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: cac334af-e944-42c5-ab1f-b123ff906984 From: dillonstiles@proton.me Profile id: a6b66079-95e2-4c51-9beb-65886a0baca4 Excerpt: I am not receiving a refund am i? Sent from [Proton Mail](https://proton.me/mail/home) for iOS. -------- Original Message -------- On Tuesday, 05/05/26 at 14:06 Dillon Stiles <Dillonstiles@proton.me> wrote: > Hello? It’s been 7 weeks since i requested a refund. Please send an update. > > Sent from [Proton Mail](https://proton.me/mail/home) for iOS. > > -------- Original Message -------- > On Monda Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 141699b6-c79b-4da4-aefd-1460c6d9689d From: michele7576@gmail.com Profile id: 2120788b-2499-4d2e-8238-abc819a7922f Excerpt: On Tue, Apr 21, 2026, 5:00 PM A Fatal Attraction To Cuteness < michele7576@gmail.com> wrote: > Dear Alex, or any other employees who have interacted with me regarding my > refund. I have documented all previous interactions where I was given > conflicting or repetitive information regarding the status of my money. And > I am now making one last attempt and writing to formally demand the > immediat Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: cb324061-4ef1-4044-84ee-d5fc27912fe9 From: nadia.stewart30@gmail.com Profile id: 0914ba6b-658a-487c-a1ab-e565640a818c Excerpt: NEW CONTACT FORM SUBMISSION Purpose: Refund request NameNadia Bracken Emailnadia.stewart30@gmail.com Phone5806121951 tel:5806121951 Booking refST-FNF-QTA8-QA7C Show date2026-05-30 CityDallas Marketing opt-in✅ Yes MessageFirst purchased ticket and bank alerted as fraud when i hit yes to CONFIRM its me the payment myst have went thru without my knowledge so i purchased a ticket not knowing the first Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 10334ac1-4569-4a73-891a-5a1dbaab2d47 From: mrsdankemble@gmail.com Profile id: c51647df-e5b9-4cfb-8af5-d6a3db6a5ec7 Excerpt: Just a heads up, I expect the full refund before the 17th or I will be filing a lawsuit against your company. Refunds should not take more than a month especially with how small the venue is. On Tue, Apr 14, 2026, 5:56 PM Fork Film <portland@forknfilm.com> wrote: > Hello Amanda, > > Thank you so much for your response and patience. We completely understand > and will provide a full refund as you ' Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 3944f27a-805b-4361-87d6-7c689aae2976 From: bonnettch@gmail.com Profile id: 5253e297-e8cd-4b65-8b2f-9bf44250d8e3 Excerpt: Can I get a response please? I don't want to have to go back to the state general attorney about this. Chelsea On Fri, Apr 17, 2026 at 11:12 AM Chelsea Bonnett <bonnettch@gmail.com> wrote: > Hello Esperanza, > > I don't think you understand the severity of the situation. > > It has been 10 MONTHS since I originally purchased tickets. Fork n Film > canceled two separate shows, both at the last minu Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 234ed614-0728-4877-8d78-7c1a6d58fac3 From: ebarsegian21@gmail.com Profile id: 8e4ec1d5-9583-4b18-95a8-3267856ac42c Excerpt: Hello, Please confirm the refund amount and expected refund date by 04/29/2026. Because this refund relates to an event canceled by Fork n’ Film, I am requesting a full refund. If the financial department needs anything else from me to process it, please let me know right away. If I do not receive a specific refund confirmation or refund timeline by 04/29/26, I will proceed with formal consumer co Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 3a30d32d-dfe8-47d7-aad1-c6f33e6c8176 From: dmouradian14@gmail.com Profile id: 524c02f9-23d8-4ba9-a13a-4a1c8fd29b28 Excerpt: Good morning, I am awaiting contact information, as requested on 4/23/26, for Nicholas Houston, Francesca Duncan (Co-CEOs) and Joaquin Alvarado (President). To date, my refund is still pending from my request in March 2026. Kind regards Diane Mouradian On Thu, Apr 23, 2026 at 6:32 AM Diane <dmouradian14@gmail.com> wrote: > Good morning, > > > Please provide contact information for a Nicholas Hous Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: ad832a6e-651b-4523-8503-55a852631b63 From: ccanfield97@gmail.com Profile id: 2cfb77a3-c752-4bc0-a74f-5ce92c5fce38 Excerpt: Dear Alex / Fork n’ Film Billing, I am following up regarding the refund owed to me for the Fork n’ Film event that was canceled in October 2025. I paid over $400 for this event, which was canceled by your company, and despite months of follow-up, I have still not received my refund. Your company acknowledged on October 22, 2025 that my refund was due and stated it was being processed through bill Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 80e4e989-d6a4-4a78-822b-c68012ebb81b From: ms.polk650@gmail.com Profile id: 1d4b94c6-06aa-4db6-8faf-1e66d7e07d0f Excerpt: Hello , I have reached out numerous of times regarding my refund still not being processed over the show you guys cancelled my tickets were purchased in February so that’s two months ago now . I have reached out to the BBB but I’d love for you guys to have integrity and refund me my money. Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 215b7320-a69c-4b3c-8d8d-c1b6e6a6eb61 From: davidbeyersdorf@hotmail.com Profile id: 6fb3e2b1-90e2-4ba2-bd68-b2e58bd3d7af Excerpt: I am still waiting for the refund. I understand that there might be a process, but this amount of time is unnecessary. At this point I am getting distinct fraud vibes. Please remedy this immediately. Thank you. ________________________________ From: Fork Film <sanfrancisco@forknfilm.com> Sent: Friday, April 17, 2026 5:29 PM To: David Beyersdorf <davidbeyersdorf@hotmail.com> Subject: Re: Event Post Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: fb91540a-b600-45db-b61d-47d2449c734b From: arielm1999@gmail.com Profile id: f94270c8-9eaf-411e-9620-bc4eb200326e Excerpt: It has been another 2 weeks without hearing from you. On Fri, Apr 17, 2026 at 9:02 AM Ariel Alcaraz <arielm1999@gmail.com> wrote: > I look forward to hearing from you. > > On Thu, Apr 16, 2026, 9:03 AM Fork Film <sanfrancisco@forknfilm.com> > wrote: > >> Hi Ariel, >> >> Thank you for reaching out, and I want to sincerely apologize for the >> delay and for any stress this has caused you. I complete Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 0efbe65f-d1a3-40c6-a321-534ce8b48059 From: timjkohn@gmail.com Profile id: 8549784f-9564-44af-bfa9-ec6846b7d9ce Excerpt: Please reach out to me here or by phone at 231-349-1259. If I do not hear back in the coming days I will be reporting the charges and your company as fraudulent. - Tim Kohn El El sáb, may 16, 2026 a la(s) 2:12 p.m., Tim Kohn <timjkohn@gmail.com> escribió: > Hello, > > Following up because I have not heard a response. > > I am seeking a refund for the cancelled show. Please let me know, thank > you Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 03e3335a-da3e-44d3-9eb2-21d3591744e6 From: alyssadoran47@gmail.com Profile id: 4b4b5de5-5d69-434e-b128-c304fff67000 Excerpt: Hello, I just received the email about the May 1st-3rd shows have been postponed, I had purchased a ticket for the May 3rd 6:30pm coco Order number: 301J-3N1R-CZV Ticket number: 301J-3N1R-CZV1P I have no desire to try and reschedule this is the third time you guys have postponed the shows we have tried to go and see, honestly I doubt you guys are even playing any movies at this point. If I need to Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 017d983f-0e3e-4bde-b546-ebd312599421 From: michelle@laulegal.com Profile id: 02559977-05dc-4cb1-bd36-aaf441a81332 Excerpt: Thank you so much... Michelle *Michelle C. Lau* *Intellectual Property Attorney* *U.S. Registered Patent Attorney* *Mechanical Engineer* *Lau Legal Office / Patent Office* *1601 Merkley Ave, #1093* *West Sacramento, CA 95691* *(916) 717-9720* www.LauLegal.com <http://www.laulegal.com/> www.LauPatentOffice.com <http://www.laupatentoffice.com/> On Tue, May 5, 2026 at 9:43 AM Fork Film <sanfrancisco@ Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 2d4260eb-fbb3-4764-b5e1-9f3e764e1098 From: alexiszozaya@hotmail.com Profile id: 738eb6bc-debd-4a51-aaf3-aab63efd4c7a Excerpt: 🚨 URGENT — NEW CONTACT FORM SUBMISSION Purpose: Refund request NameAlexis Zozaya Emailalexiszozaya@hotmail.com Phone6232970860 tel:6232970860 Booking ref2ZZ2-F4GB-CF1 Show date2026-05-01 Marketing opt-in— No MessageSCOTTSDALE AZ COCO MAY 1. We wete advised we would receive an email a week prior to event for location. No email was sent. I hwve reached out within email, website, calling the Californ Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: a4bb1cda-9803-4a36-bd8c-7be4e828357e From: cacarbajo@gmail.com Profile id: c5424889-cda4-4509-833d-ca4e35d56725 Excerpt: Hello? On Thu, Apr 16, 2026 at 9:23 AM Camila Carbajo <cacarbajo@gmail.com> wrote: > You’ve said that before, Sam, and NOTHING was resolved. If you don’t > resolve this today, I’m going to file a lawsuit. > > Get Outlook for iOS <https://aka.ms/o0ukef> > ------------------------------ > *From:* Fork Film <sanfrancisco@forknfilm.com> > *Sent:* Thursday, April 16, 2026 9:11:41 AM > > *To:* Camila Ca Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 02086285-6fa9-4a4f-aed5-364b4ce13543 From: tmoeamber1@gmail.com Profile id: 1f809c11-cc87-409d-a224-9e17ceb3263d Excerpt: Dear Fork N Film Team, I am writing to formally log a complaint regarding my purchase of two tickets to your Princess and the Frog: San Francisco event originally scheduled for Saturday, February 21, 2026 @930P and subsequently rebooked for Saturday, April 11, 2026 @630P. Both instances of this event were cancelled by Fork N Film. On Monday, February 16, 2026 @740P I received confirmation via emai Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: c04b1539-e88b-488c-90e8-3c12ea7c59e8 From: chelsdaw@gmail.com Profile id: 5df01cfc-1012-4747-908c-e20a3ef26b0c Excerpt: Hi there, PLEASE explain why you have not refunded me. This is theft. On Wed, Feb 18, 2026 at 11:07 AM Chelsea Ilunga <chelsdaw@gmail.com> wrote: > You have been saying this for months - I have written reviews, wrote on > your social media, nothing helps expedite this > > On Tue, Feb 17, 2026 at 6:55 PM Fork Film <newyork@forknfilm.com> wrote: > >> Hi Chelsea, >> >> It’s stressful enough waiting f Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: eef34f66-38e8-4d98-a506-d5aaabeadbd3 From: jgarland@gmail.com Profile id: d344f1a5-2c0d-4a50-b2a2-98ffb92dee9f Excerpt: To Whom It May Concern: I am writing to demand a full refund for event tickets I purchased from Fork n' Film, as well as reimbursement for consequential damages resulting from your company's cancellation and subsequent failure to provide essential event information. I have documentation for every dollar amount listed below. BACKGROUND On July 23, 2025, I purchased two (2) tickets for the Fork n' F Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 07109b6d-0ee9-47cb-be8f-474b428303e0 From: strothertyoni2022@gmail.com Profile id: c61b878f-2773-462f-a3c1-dee2b8b8ecb6 Excerpt: To whom it may concern , I am writing to formally demand a full refund for my order made to “Fork N Film”. It has now been over 30 days since my refund request was submitted, and I have received no meaningful updates, resolution, or payment. At this point, the lack of communication and failure to issue my refund is unacceptable. I am requesting that my full refund be processed immediately. If I do Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: e2143180-c981-4883-8337-30af3a30613d From: kaitlynrkellogg@gmail.com Profile id: 7b817559-c794-4410-9f33-237f90d93809 Excerpt: Refund my money ---------- Forwarded message --------- From: Kaitlyn Kellogg <kaitlynrkellogg@gmail.com> Date: Wed, Apr 29, 2026 at 7:20 PM Subject: Fwd: Event Postponed: Fork n' Film To: Fork n' Film Portland <portland@forknfilm.com> Refund my money ---------- Forwarded message --------- From: Kaitlyn Kellogg <kaitlynrkellogg@gmail.com> Date: Wed, Apr 29, 2026 at 7:20 PM Subject: Fwd: Event Postp Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 4f3dc376-e25d-438f-b9ff-6360e32a01a6 From: michaela1123@yahoo.com Profile id: 8f81e478-88b9-4633-957c-555944b3c3e7 Excerpt: Dear Fork & Film, I am writing regarding my unresolved refund request. Despite prior communications, I have not received the refund owed to me. This email serves as formal notice that if I do not receive the full refund within five (5) business days of the date of this email, I will proceed with filing a small claims action against your company without further notice. I would prefer to resolve th Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 58f2bb2f-39b8-4e5a-9c8f-28b13cb18cd3 From: tateisabella@gmail.com Profile id: 0b2c8b70-de3b-4a35-9935-76b1430f8963 Excerpt: Hi Alex, It has now been over a month since our canceled show with no refund. I understand these things take time, but refunds typically process within 2–3 weeks. If I don't receive my refund within the next 48 hours, I will be disputing the charge with my credit card company and filing a complaint with the BBB. Please let me know. Tate On Thu, Apr 9, 2026 at 1:06 PM Fork Film <losangeles@forknfil Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: acb05a7e-9761-404a-8fe5-dae2e1ebf1c8 From: jameswoodall476@gmail.com Profile id: 8391d7a4-ae5d-42ea-82df-29490fb8556b Excerpt: Why did you deny my refund? On Fri, Apr 17, 2026, 10:53 AM James Woodall <jameswoodall476@gmail.com> wrote: > Still waiting on the refund. My bank has been trying to reach out to you. > If you could please respond. This is absolutely horrible customer service. > I've been very patient and understanding. Ill be reaching out to all my > contacts to get the word out about how events are canceled and Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: cdda449f-27b2-4cf6-9e97-2becf6bad214 From: mikayladouglas@aol.com Profile id: e691ccaa-b5b3-4c78-b71f-abaa4a4cd1b5 Excerpt: Hello, I am reaching out for the fourth time regarding the refund status of the show that was postponed on April 3, 2026. It has been over a month with no updated information regarding this refund. If you are able to contact me with this information, it would be greatly appreciated. At this time if I do not hear back by the end of the week of the refund status, I will have to contact my bank and Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 501e940f-cb76-47db-bd44-88d9cd1ddcd8 From: esperanza@forknfilm.com Profile id: af07e12c-5340-4d6c-b1c6-ae482cc4f11f Excerpt: Hello Hannah, Thanks so much for reaching out. We're very sorry about the cancellation and understand that you prefer a refund instead of rescheduling for a future show. We'd like to process your refund as soon as possible. Please provide your Zelle details and we will take care of this right away. I look forward to hearing from you soon. Warmly, Esperanza On Mon, Apr 27, 2026 at 2:52 PM Hannah Ri Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: d5fcc6f1-e974-4773-a892-d688a51a8f1a From: broncoboy99@hotmail.com Profile id: 1d4ea500-fa07-4c4c-afab-14868495cc8e Excerpt: Please process a refund. Rescheduling further out and another date is not going to work. We had a hotel booked that we lost money for and we have to drive three plus hours to come down to this event. After seeing many reviews of this being postponed and canceled I was worried that this would happen to us. I reached out to the main fork and film info page and they assured me that there would not be Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 4166591f-5e5e-4ab8-bc8a-0d98049b3bb3 From: blascio@yahoo.com Profile id: 84262ba0-d48b-4ca8-9a0f-086b8864778b Excerpt: It has been over 1 month, and while I purchased 3 on my Chase card, and they are working on the chargeback. The other 2 were purchased on Navy Federal card. They are unable to do a chargeback.I want the money back for Victoria and my ticket. This is highly unprofessional.As I can see from Facebook, you have screwed over others still waiting for a refund. If I need to file a lawsuit in small claim Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 950ea9e7-7b63-4d15-b006-b166d07231f6 From: carolaybb@hotmail.com Profile id: 80150ade-7787-4e9c-bc02-04256ec784f7 Excerpt: Good evening, could you please provide additional confirmation regarding the refund? It has been a week, and I have not yet received my money. Thank you. On Apr 14, 2026, at 4:57 PM, Fork Film <portland@forknfilm.com> wrote:  Dear Carolay, Thank you for reaching out, and I want to sincerely apologize for the delay in our communication. We are so very sorry for the confusion surrounding your event Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: e786d703-3d49-4714-b2fd-6e985a362aa4 From: christopher_kenya@yahoo.com Profile id: 9e4ebdc0-fae5-43d1-8f04-eb8b41cb2fa1 Excerpt: I’m sure you have to be tired of me asking for a refund just as much as I am. I need a date when I’ll be getting a refund or I’m just going to report you to my back & the BBB & leave comments on every single platform warning other people how this is a fraud. Sent from Yahoo Mail for iPhone On Thursday, April 2, 2026, 17:00, Fork Film <portland@forknfilm.com> wrote: Hi Kenya, I can assure you that Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 824ac69b-65dd-4847-8629-d4008533f22d From: marissakowalski13@gmail.com Profile id: ddfcaf8b-b793-4317-84e1-89014b84171a Excerpt: Why are you ignoring me? I haven’t forgotten that you owe me money. Please give me an update on my refund!!!! On Sat, Mar 14, 2026 at 14:13 Fork Film <portland@forknfilm.com> wrote: > Dear Marissa, > > I want to sincerely apologize for the last-minute cancellation. We know > how much anticipation and planning go into a special night out, and we’re > truly sorry for the disruption this caused. > > Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: ff029a0f-f07b-4459-92b1-20fc45b9adbc From: elijah.williamsrobinson@gmail.com Profile id: 8592c818-ea5e-4ab7-ab3a-4072f73ad498 Excerpt: We are now entering the fifth month of unfulfilled promises regarding my refund. Despite multiple assurances that this matter was being handled, I have yet to receive the funds or any meaningful update. Please advise on the current status of this process. The continued lack of effort and communication is unacceptable. I look forward to your prompt response and confirmation of the processed refund. Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 9f538ad0-ac0f-458a-8e71-c108e25d001a From: drj1416@gmail.com Profile id: fb9996b4-a336-4efc-84d9-5e503bc78275 Excerpt: Hi Sam, It's been another 2 weeks and still no refund. Who do I need to speak to to get this done? Dr. Jeff Jamieson NY Be Well Medical, PC 20 East 46th Street, 9th Floor New York, NY 10017 P-212-404-8090 F-212-404-8091 www.WellMedNY.com On Tue, Apr 14, 2026 at 1:52 PM Fork Film <newyork@forknfilm.com> wrote: > Dear Dr. Jamieson, > > I am incredibly sorry for the continued delay; I realize your pa Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 3b5d9203-f29c-4532-b02a-dd41d90603cb From: alina.dyntu23@gmail.com Profile id: 0e5fb0a9-d42a-48f7-9f63-fd00507a87c2 Excerpt: HELLO!!!!!!!! Why aren’t you guys emailing me back. On Sat, Apr 4, 2026 at 6:46 PM Nina D <alina.dyntu23@gmail.com> wrote: > How can I receive my refund asap? Please don’t let this be a scam. > > On Fri, Dec 19, 2025 at 6:40 AM Fork Film <portland@forknfilm.com> wrote: > >> Hi there, >> >> Thank you for reaching out. I wanted to let you know I’ve fixed >> everything on my end, and your reservation Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: ebd78bbc-eb92-4adf-9983-7aabbe888768 From: stephaniensteeves@gmail.com Profile id: c0511047-c2f1-47ce-93c3-c1c732474921 Excerpt: Stephanie Steeves MS, Human Nutrition BS, Nutrition & Dietetics BS, Public Health ---------- Forwarded message --------- From: Stephanie Steeves <stephaniensteeves@gmail.com> Date: Thu, May 21, 2026 at 7:04 AM Subject: Re: Event Postponed: Fork n' Film To: Fork n' Film Portland <portland@forknfilm.com> Hi, I would like a refund. My shows continues to get cancelled and if I don’t receive it then I’ Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: f2be29d6-667d-48e1-8767-56aee9842f90 From: larutyunov@yahoo.com Profile id: 54c80040-45d7-431a-af1d-5a99080a3728 Excerpt: Hello, I’m extremely disappointed that my second ticket has now been canceled as well. This is the second time I’ve had an event canceled, and it’s been very frustrating. Please process my refund as soon as possible. I already had to dispute the charge for the first canceled event due to delays, and if this refund is not issued within the next few days, I will have to dispute this charge as well. Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: a804f799-5df3-4c91-9682-166077651ab9 From: lucerogabrielle@yahoo.com Profile id: 63e1cc48-0228-4e06-818b-72ad3b36b404 Excerpt: To whom it may concern, I am writing to follow up once again regarding my outstanding refund, which has now been pending for over four months. Despite multiple attempts to contact your team, communication has been minimal and only occurs when I initiate it. This lack of responsiveness and failure to resolve the issue is unacceptable. At this point, I am requesting immediate action. If I do not re Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: ad147f90-e630-4f3c-b640-26f2e1cc8145 From: sabatinocm@gmail.com Profile id: 99ca6be0-dc54-4d09-8292-701e49d73b40 Excerpt: To Fork n Film, We have been more than patient throughout this process, receiving little more than empty updates. As a business owner myself, I wanted to give your company the opportunity to do the right thing, but it is now clear that is not happening. It is deeply concerning to see social media posts advertising new events while you continue to withhold funds from previous customers. At this sta Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 00eb5d5f-2773-4a7e-830f-45c9ab45fb73 From: davedorr@gmail.com Profile id: 7d909029-c99d-493d-b158-64dc37d85bc4 Excerpt: Did you hear from you. Reported to the Oregon DOJ Consumer Protections. This was $409 of my money. On Tue, Apr 28, 2026 at 7:09 AM David Dorr <davedorr@gmail.com> wrote: > You fooled me by getting me to pick a future date. This means I am beyond > my chargeback window. > > I am not without options, however; given both that this has happened twice > to me and reviewing the history of the Fork and F Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 34f266ec-5390-4dab-aae8-c009992936cc From: heatherlynntom@gmail.com Profile id: e4cd9912-9775-4dc1-a8e2-1007edc189fb Excerpt: I have sent three emails in an attempt to contact anyone about rebooking my tickets due to the May 10 event being cancelled. The "private reschedule page" does not require a password. My "unique discount code" does not work with my name or my name1. I did purchase 5 tickets. There is also nowhere to put two discount codes. I had sent an email with an inquiry shortly after purchasing the tickets in Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: aad06bc9-0ec0-4fc8-9d61-f85e15cd7a8f From: tiag1127@gmail.com Profile id: 754e6119-85cb-4d6c-8cd2-1cac68c6a062 Excerpt: Hello, Following up a 2nd time about getting my refund for these tickets. I want an update regarding the status of this refund or I will be initiating a charge back myself. Thank you On Mon, May 4, 2026 at 7:56 PM Tianna Garcia <tiag1127@gmail.com> wrote: > Hello, > > I’m just following up about this refund request. I wanted to see if there > were any updates regarding this or if there is an estim Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: f7bc2e67-94b5-494f-ac2d-27d4c5b2489e From: luzbwsan@yahoo.com Profile id: c465e2cf-b824-4235-8cc7-ab745293b9e2 Excerpt: 🚨 URGENT — NEW CONTACT FORM SUBMISSION Purpose: Other / general NameLuz Sanchez Emailluzbwsan@yahoo.com CityLos Angeles Marketing opt-in— No Messageam really concern about you guys cancelling 3 events that i was scheduled to attend. looking at your ig comments i see that it happens all the time and ppl are still waiting for refunds. i see a lawsuit coming soon. nobody replied to my last message an Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 71040557-f409-42b8-bed5-24b8102fb711 From: laumess09@gmail.com Profile id: 5acbad06-5927-49ad-a7b7-7188e3f34057 Excerpt: Good day Sam, it's been almost a month since your last response. I'm still trying to be polite. When will you refund my money? Should I have filed a complaint with consumer protection or made it public to get back something that's rightfully mine? I'm trying to be polite and get back money I saved for years to enjoy there, and you canceled the event, ruining my daughter's dream of going, and on to Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: a15a4c17-80db-4288-891d-52b1151a7579 From: darlenefoell18@gmail.com Profile id: 97f89cae-52b0-44a2-8f6c-afd48342e9ac Excerpt: You should have already been notified by the state attorney generals office regarding this complaint. As well as BBB, FTC, the department of consumer affairs. The company will also be served with the civil court case in the next few weeks. Its almost 4 months since this headache started and I am actually embarrassed for the company. How sad it is to have such incompetence in a business that a refu Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 7a53d5d1-4985-420d-ac60-fa3bc71b256a From: mjohn625@aol.com Profile id: 641e50b3-8574-4c79-997c-25f4846a4c7e Excerpt: Hello Alex or Whoever is reading this, We are coming up on TWO MONTHS since you were supposed to refund my money! I have been patient, but this is riduclous. And now I have to escalate, which I hate to do. If this refund is not processed this week, I will escalate this to the Better Business Bureau and put a stop payment on my credit card. I haven't had to do either of these things for a while an Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 448753ad-6049-4417-979e-8b2e49c77aa0 From: tiffanyxwu@gmail.com Profile id: 170c07e6-7a66-4d26-b2d1-27b5cdcfae31 Excerpt: This is my third attempt to contact someone. If I don’t receive a response in 24 hours I will dispute the charge with my bank. On Tue, May 5, 2026 at 3:32 PM Tiffany Wu <tiffanyxwu@gmail.com> wrote: > Hello, > > Just following up from my previous email. Thank you! > > > > Tiffany > > On Thu, Apr 30, 2026 at 4:02 PM Tiffany Wu <tiffanyxwu@gmail.com> wrote: > >> Hi Alex, >> >> I was hoping for Hocus Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 31bd8393-8179-4c25-b2d1-4e88bad561fd From: j9gurl86@gmail.com Profile id: ee115cbc-abb7-41c4-b4bd-4b5871e0b799 Excerpt: To All parties Involved: I am forwarding previous email history of attempts to resolve a refund on my behalf from Fork n film due to a cancel show! After intensive investigation on my end, I’ve concluded that this company is a scam. There has been numerous people alleging that this company has canceled/postponed their shows on multiple occasions, and no refund was made for these individuals as wel Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: ebc7ccb3-9b19-4091-aa36-482f69b95795 From: meganblutfield@gmail.com Profile id: 6876d4c5-873e-45ea-a52f-4f8610c5b184 Excerpt: Hi there, I received a confirmation email for my original booking for May 30. Could you please confirm ASAP if that booking is still on OR if we are able to switch to June 6? This really isn’t right that I’ve emailed several times and am getting ghosted. If I don’t hear back soon I’ll report the initial charge as fraud on my cc. Hope to hear back from you soon. Thanks, Megan On Sun, May 17, 2026 a Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 57ca71ac-555f-4447-8e2c-796e9e0df5e6 From: ricks.hannah@gmail.com Profile id: 0243d9b9-6168-4ad1-8608-88cda08e616f Excerpt: Looping in @ portland@forknfilm.com for attention as well. Please advise or I will be disputing this with my credit card company. Thanks Hannah > On Apr 27, 2026, at 2:47 PM, Hannah Ricks <ricks.hannah@gmail.com> wrote: > > Hi Esperanza! > > I have learned through the venue that there is no scheduled fork n film this Friday May 1st in Portland OR. > > I’m demanding a refund immediately issued. Th Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: e3e059c1-c047-47a0-842f-b4a1841d3521 From: ddrvae@gmail.com Profile id: d5721ea1-c2a5-49f7-8d17-9a50710f8250 Excerpt: This was more than 2 weeks ago, I am going to contact the BBB, and report to other sites your running a scam site. GIVE ME MY MONEY BACK. This is insane. On Friday, May 1, 2026, Fork Film <sanfrancisco@forknfilm.com> wrote: > Hi Debra, > > Thank you so much for reaching back out. I sincerely apologize that you > haven’t received a definitive update yet - I know waiting two weeks can > feel like an Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: c9d4e141-dd1e-4dca-ad35-8dbeae1ddeec From: leggsmalone1981@gmail.com Profile id: 8034dcf5-78f5-4efc-893d-972c94159169 Excerpt: Are your systems back up yet no refund should be taking almost a full month to do this is starting to make me believe that this event was a scam from the very beginning all I am wanting is my refund that is due to me ---------- Forwarded message --------- From: Fork Film <arizona@forknfilm.com> Date: Wed, Apr 29, 2026, 5:32 PM Subject: Re: To: Leggs Malone <leggsmalone1981@gmail.com> Hi there, Tha Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 9b34ef4d-81f8-44a8-993e-e46f16caa0e5 From: brownie_leesh@hotmail.com Profile id: 8c9a9099-5bd5-4f09-838e-53375c974244 Excerpt: I am reaching out for the 10th time about my refund. This showing for coco in Arizona was cancelled. I never received any notification of this cancelation and no options for a refund. I have messaged on IG. I have emailed a rep naked lizeth and still no response. I have filed a BBB complaint and want my refund!!!! Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 67bc326e-b745-4d78-b99f-c6279e7ab9d3 From: erikamillares8@hotmail.com Profile id: 94166e3f-7c51-4f04-a7a7-df735649a624 Excerpt: Any update regarding my refound ? It’s 6 month already, I suppose this has been enough time to give me my money back. Obtener Outlook para iOS<https://aka.ms/o0ukef> ________________________________ De: Fork Film <losangeles@forknfilm.com> Enviado: Friday, April 24, 2026 12:58:54 PM Para: Erika Millares <erikamillares8@hotmail.com> Asunto: Re: Fork N Film Dear Erika, I sincerely apologize for the Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: fa7a2094-f35d-4b00-8469-935a9068afe3 From: michaela.nealy91@gmail.com Profile id: d470e9c8-d32a-4b68-87e0-9b34bad8a1ae Excerpt: 🚨 URGENT — NEW CONTACT FORM SUBMISSION Purpose: Refund request NameMichaela Nealy Emailmichaela.nealy91@gmail.com Phone5107559208 tel:5107559208 Booking ref300V-HXKV-320 Show date2026-05-09 Marketing opt-in— No MessageDear Fork n’ Film Team, I am writing regarding the cancellation of the Fork n’ Film event scheduled for May 8–10. While I acknowledge your notice of cancellation, I am formally reque Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 33663e56-e0b2-4634-a759-2998cfebd0b4 From: susan-mclaughlin@comcast.net Profile id: db27c3ce-17e1-48f1-8809-25672272af0d Excerpt: Dear Fork n' Film I have requested a refund for my tickets multiple times and have not received any response. Please respond with confirmation of my full refund. I am very frustrated and disappointed in this company. You have cancelled our show twice now and now I am getting no response. If I do not hear from someone this coming week, I am reporting you to the Better Business Bureau and to Oregon Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: ad260cd5-06ca-441d-b596-bf8d0c57e8df From: bradb12687@gmail.com Profile id: ba638c58-7bf1-4e64-8469-a5323e43c7bf Excerpt: Dear Fork n’ Film Customer Service / Refunds Team, My name is Brad Bogdan, and I prepaid for the Ratatouille: San Francisco dinner and movie experience scheduled for February 27, 2026 at 6:30pm under Invoice #00000936 for a total of $409.98. On February 24, 2026, Fork n’ Film notified me that the event was canceled (just 3 days prior to the scheduled date). I immediately requested a full refund vi Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 93cadb08-02a9-4711-b8da-b02db34426d4 From: msjessyc@yahoo.com Profile id: 3a547ffc-b0ab-4ac2-986d-1af650636a5b Excerpt: So is your companies plan to keep all your customers money??? or wait for a law suite?? Make it a great day! Jessy Carballo 310-691-3680 Msjessyc@yahoo.com On Monday, 16 February 2026 at 12:27:37 GMT-8, Fork Film <losangeles@forknfilm.com> wrote: Hi Jessy, I hear your frustration loud and clear, and I want to sincerely apologize for the lack of communication and the unacceptable delay you've exper Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 40701507-5970-45d1-a565-d689cc278eba From: nianorwood117@gmail.com Profile id: c6ce3823-7d8d-4820-8cdb-6a4e475bd941 Excerpt: Hello my name is Nia Norwood I am following up regarding two tickets purchased on December 24 for your Los Angeles screening event, totaling approximately $409.98. On March 3, I was notified that the event was canceled and I requested a full refund. On March 4, I spoke directly with a representative by phone and was told my refund would be sent via Zelle (9512314893)since my original card ending i Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 713e8a07-1eb5-4bd6-bbf5-16e0753c950c From: jamesabonte@gmail.com Profile id: c41f35e8-1ff8-4afa-9724-59f7d4459041 Excerpt: Dear Fork n’Film LLC Los Angeles, I am writing to formally request an immediate full refund for my purchase of Coco: Los Angeles, originally scheduled for 5/3/2026 at 6:30 pm, which has since been cancelled by your organization. As the event will no longer take place, I expect a full refund of the total amount paid, including any service or processing fees, in accordance with standard consumer pro Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: c35b772f-e995-45a5-8254-8fbbe720fd63 From: rosalynjia@uchicago.edu Profile id: 3888af23-3d77-4a7c-a2eb-36adc16325c3 Excerpt: Please update me regarding the refund process, thank you. If there is any further delay of the refund, I will unfortunately have to issue for a chargeback. 发件人: Fork Film <losangeles@forknfilm.com> 日期: 星期二, 2026年3月24日 13:51 收件人: Rosalyn Jia <rosalynjia@uchicago.edu> 主题: Re: Regarding Cancellation Dear Rosalyn, I sincerely apologize for the last-minute cancellation. We know how much anticipation an Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 3c33bea4-dae5-43bc-ac3b-4c9172086495 From: aanc12@aol.com Profile id: 2e490f54-1e56-4d84-bc7b-077b5a63e305 Excerpt: To whom this may concern, I am beginning to realize that you are not going to give me my refund. I have never dealt with an agency that has taken months to refund anyone .Like I said I was not the one that cancelled the showing it was you. This whole interaction has left a bitter taste in my mouth. I am not impressed with your policies. My daughter was originally the one who was doing the interact Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 964579a4-a873-4445-bd5b-6fc72e4a75a6 From: yadira.malik1@gmail.com Profile id: 0656997f-1790-4d5b-810a-798d80120630 Excerpt: I have not heard back with any correspondence About my credit. I have asked that I get credited due to fork and film canceling this event. Are you receiving these messages? Or do I need to go to my credit Bureau and report this as fraudulent? Please respond ASAP before action is taken. Thanks, Yadira Malik On Fri, Feb 13, 2026 at 10:38 AM Fork n' Film <losangeles@forknfilm.com> wrote: > We’re exci Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: d159bfd1-e79a-4dd0-bcc5-1d5ecd56e49f From: luchione@yahoo.com Profile id: 7d169fe7-0987-4e56-ac48-ff6f3c5524dd Excerpt: If I do not receive a refund by end of week, I will do what other dissatisfied customers have done and report you to the better business bureau. If you can keep selling tickets you can refund money to the people that you owe money to. Thank you. On Monday, May 11, 2026, 12:40:25 PM PDT, Fork Film <sanfrancisco@forknfilm.com> wrote: Hi Cyndy, Thank you for reaching out again, and I truly appreciat Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 98c03603-24f2-4858-8faf-3b104104ff75 From: francesca@forknfilm.com Profile id: e7f603a4-ca67-4c35-93c5-0ebb3757abf9 Excerpt: Hi Alexandra, Thank you so much for making us aware of this customer's situation. We've sent over a full refund as well as communicated with the customer (screenshot attached). Please don't hesitate to reach out if you need anything else on our end! Best, Francesca On Mon, Apr 20, 2026 at 1:58 PM ABC 7 On Your Side <7oys@kgo-tv.com> wrote: > Good afternoon again Francesca and Nick, > > We have rec Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 05a0ac22-7420-4c91-ab1d-c52c24d907d3 From: cali.lovesme@gmail.com Profile id: 17093cc6-1726-4505-af55-4913b706067f Excerpt: Hello. My name is Charlie Stewart and I’ve sent several emails that have gone unanswered inquiring about rescheduling the canceled 4/12 Princess and the frog event. The customer service has been nonexistent and honestly I am highly disappointed. I’ve tried other movie dining experiences like Feast your Eyes and enjoyed my time but wanted to give the original Fork n Film a try. I was excited to cat Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 756c13e6-7f5e-4ccd-8c8b-e7626a19a17f From: lbella@live.com Profile id: 84d32214-b33f-4ebe-8a3d-8770e37b16f2 Excerpt: Hello, I have heard back about my refund request. Please respond or I will be filing a complaint with the Better Business Bureau and the Arizona Attorney General regarding your business practices. Lynn Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: L C <lbella@live.com> Sent: Saturday, May 2, 2026 2:48:11 PM To: INFO@FORKNFILM.COM <INFO@FORKNFILM.COM> Cc: arizona Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: e23607cd-b86a-4a65-9719-cb69fb7cf06b From: erika.r.oconnor@gmail.com Profile id: ce4f2d28-c098-47a5-b728-b1c482055f3e Excerpt: Hi I still have not received my refund. When can I expect this to be processed! I need an answer and a timeline as this has been due to me for some time! If I do not receive my refund I am filing a claim with the better business bureau and sending all of the emails as well as my processed amount to my attorney for a lawsuit. I’m sure that you have done this with others and I am going to open a cla Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 055f8977-3775-44e4-a52f-fe9ee08ffa52 From: kimsy130@hotmail.com Profile id: 3e3561b9-c281-4200-a933-741e9e180a2e Excerpt: Thanks, Sam. It's been over 3 weeks, so if you're unable to facilitate this refund by the end of the week, I'll go ahead and dispute the charge with my credit card company. Best, Sam ________________________________ From: Fork Film <sanfrancisco@forknfilm.com> Sent: Wednesday, May 27, 2026 11:40 AM To: Sam Kim <kimsy130@hotmail.com> Subject: Re: Thanks for registering! Here are your tickets Hi Sam Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: b8b93d11-f876-4b06-9cc4-8081880dffe7 From: ssharrar01@hotmail.com Profile id: ec0db61f-a2e3-44e3-a783-4b29448ddda9 Excerpt: 🚨 URGENT — NEW CONTACT FORM SUBMISSION Purpose: Refund request NameSam Sharrar Emailssharrar01@hotmail.com Phone5175134307 tel:5175134307 Booking ref303756MBV7K Show date2026-05-10 CityDetroit Marketing opt-in✅ Yes MessageYou sent a text regarding cancelation to me 2 days before about contacting you back. I did same day as text sent no reply. Went to Detroit paid $20 for parking and found out it w Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 4bba13e3-3461-461c-bf3e-3a64dde25d35 From: niarigdons7@yahoo.com Profile id: 22210c89-f12e-4b60-8c26-d4c5568af9b8 Excerpt: Today I showed up to your 6:30pm showing of Cloudy with a chance of meatballs and found that nobody was there. I did not recieve an email of any cancellation and I’m very angry about this. I drove over an hour to get here and it completely ruined my Girlfriends surprise birthday gift. The fact that I wasn’t contacted along with a group of other customers who were standing outside is deeply distur Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 045bf922-959c-4c1e-9b15-0194cab6c92f From: vega12k@gmail.com Profile id: f0ac9441-e99d-4bd7-954e-9cb5141d36bc Excerpt: Dear Fork & Film Team, My name is Katy Vega and I am writing once again regarding my refund, which I have now been waiting on for over two months after your event was canceled twice. At this point, I am extremely frustrated with the lack of communication and accountability from your company. Every time I reach out, I either wait an unreasonable amount of time for a response or receive the same gen Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 7720a291-d996-42f4-b813-9e1fa5eeb72a From: ellenherrick@ymail.com Profile id: 04f0cad1-e7fe-4bdd-a3ce-52dd36b58b68 Excerpt: NEW CONTACT FORM SUBMISSION Purpose: Refund request NameEllen Herrick Emailellenherrick@ymail.com Phone8325269909 tel:8325269909 Booking refSTFNFLY47AEZW Show date2026-05-16 CityDallas Marketing opt-in✅ Yes MessageI bought two tickets for the May 16 130 show and receive a text from the bank wanting to know if it was a valid charge and then asking me to redo the charge which did and ended up with f Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 19063c5c-fc9a-4a16-917a-7f6e958f91ac From: shnyboo@aol.com Profile id: e4fb7b90-603f-41bf-a248-8b19b6b96fa0 Excerpt: May 11, 2026 Dear Fork n’ Film, I am writing to formally demand a refund for two tickets Ipurchased for the showing of The Princess and the Frog, which was canceled byyour organization on two occasions. Despite multiple requests (see attached), I have notreceived the refund owed to me. This delay is unacceptable. As thecancellations were initiated by your organization, I am entitled to a fullrefu Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 479023af-9432-4714-867f-c1b3a69eea04 From: laur8n@yahoo.com Profile id: 2c451831-0a7d-4c67-8534-54a1e534aa87 Excerpt: Hello again - We are really needing to know on the location for this Friday’s Fork n Film Scottsdale event. Considering we were told we would learn of the event location 1-week prior to the event, we are also feeling quite concerned about postponement/cancellation discussions customers are having on Reddit threads about your recent events. We have hotel reservations booked in the area, and people Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: 55ce1605-545a-4f6d-b8a1-761595a4d58d From: padillagabrielalexis@gmail.com Profile id: d4e12ad3-fccf-455b-8cb1-69e290059569 Excerpt: When can I expect the refund? At this point I may have to initiate a chargeback since my window is closing and I haven't heard anything. On Sat, Apr 18, 2026, 12:58 PM Fork Film <losangeles@forknfilm.com> wrote: > Dear Alexis, > > I sincerely apologize for the last-minute cancellation. We know how much > anticipation and planning go into a special night out, and we’re truly > sorry for the disrupt Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: b5fb909c-0dfb-404e-a00c-f44e1b9fc37c From: vr.y@icloud.com Profile id: fe3f74b5-21be-43d7-a955-979a03ed1f5a Excerpt: It has been over two months, and I have yet to receive my refund. Do I have to contact my family’s attorney to investigate this company, or need to take this matter to social media platforms? Vanessa > On May 8, 2026, at 9:28 AM, Vanessa Yokley <vr.y@icloud.com> wrote: > > It has been over two months, and I have yet to receive my refund. Do I have to contact my family’s attorney to investigate thi Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 533b5ffc-a82a-49cb-842d-bc077e08a1ec From: jessj3s5@hotmail.com Profile id: 80aad581-f180-4b1c-b216-77ec4b251a14 Excerpt: Hello Fork and Film Team, My name is Alma Morales, and I’m reaching out because I urgently need help rescheduling tickets for Victor Morales and myself. We originally had tickets for Ratatouille, but the event was postponed. We received an email with a rescheduling link, but it has not allowed me to successfully choose a new date. I tried selecting another available day that showed “4 of 4 ticket Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 2275bca2-20f9-4688-a737-38674c5171a9 From: ajh158@yahoo.com Profile id: b5167267-3709-4eee-9fd2-eca130fe5d6a Excerpt: New Contact Form Submission Purpose: Refund request Name: Tony Homer Email: ajh158@yahoo.com Phone: 7173145198 Booking ref: 3017-W09D-JTV Show date: 2026-05-02 City: Portland Marketing opt-in: No Message: On April 27, Portland Fork 'N FILM notified me that the coco showing for May 2 had been cancelled. I sent a follow-up inquiry to them on May 2. I sent a follow-up to info@forknfilm on May 5. 1. I Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 2ee444d7-a3dc-484c-b6e4-0591cdeb0e75 From: alizhabarrera98@gmail.com Profile id: 770497ce-d5a6-412f-8456-dccd0989867c Excerpt: Hello, it has been 2 months and I have yet to receive a refund. Do I need to look into legal action? When will I receive my refund? On Mon, Mar 16, 2026 at 10:20 AM Fork Film <sanfrancisco@forknfilm.com> wrote: > Hi Alizha, > > Thank you for reaching out, and please accept my sincerest apologies for > the frustration this has caused. I completely understand your > disappointment. Having three sepa Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: chargeback_threat Message id: c39f8b68-96d5-4e74-832d-b78164e3c1f9 From: nicklambert25@hotmail.com Profile id: 13bc0541-0524-46d0-8769-a4036f768f6d Excerpt: Hi there, I am sending a final email prior to beginning the process of a chargeback as I have heard not a single reply to either of my emails, nor to my comments & messages on Instagram. When will my refund be processed for the tickets that were cancelled with nearly no notice? Order number: 2ZZV-JB0Q-ZT6. Your company has until the end of the week to respond and begin the process of refunding my Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: b1ab51c8-5649-4032-983a-ff1f3bde61a5 From: joshuanierenberg@gmail.com Profile id: ec418805-1188-4649-844a-dc4cc79f16f5 Excerpt: I need a refund for my tickets. These were purchased back in September for a show in November. The show was cancelled and we rescheduled to May 16 only for it to be cancelled again. Rebooking email stated we could re book to a show in June but the link provided only shows a date in November 2026 over a year after my original purchase. I have emailed customer service and gotten no help. If you do n Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 8e18b217-89ee-4128-9835-8b6e6370b0a9 From: w.mcfly22@gmail.com Profile id: bb1a6246-4a9f-46e0-bc66-09cec35b294a Excerpt: I’m tired of being strung a long. This is absolutely ridiculous and disgusting behavior on your part. Keeping people’s hard earned money hoping for a great night out. Breaking the hearts of kids and blatantly lying over and over. I will be taking action. I will be contacting the California Attorney General, the Federal Trade Commission, and the Consumer Financial Protection Bureau. I’m sure you wo Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: e436fcd8-78ef-424b-8128-6e360317b045 From: martindani22@gmail.com Profile id: 7617bc9b-596f-439e-a7d3-b1b4c4734728 Excerpt: Danielle Kershaw, here again just wanting my money back after we took a 6 hour trip to see a canceled show. I’m done being nice. I’m pissed. GIVE ME BACK MY MONEY!! I’ll get a lawyer involved. FORK n FILM owes me $409.98. This is the most unprofessional “business” I’ve ever dealt with. I thought this would be a fun experience for my husband and I and now you’re just stealing our hard earned money. Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 7dc88df4-ac90-4da3-a2d3-9879dfdf61f2 From: drjetaz@gmail.com Profile id: 6afb1518-40f8-4a3f-8ff5-3daf7d004051 Excerpt: Please respond asap for a full refund. I will be leaving BBB reviews and comments on all review sites possible, refund or not. People should know how you take peoples money and dont respond when you fail to hold up your commitments. On Mon, May 4, 2026 at 1:15 PM DrJetAZ <drjetaz@gmail.com> wrote: > Good Afternoon, > > I've reached out a few times with no response. We were scheduled to see > Alice Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: legal_threat Message id: 4abf67cc-cf85-4df6-ae98-8d57a78241b6 From: jenny@jpetersonlaw.com Profile id: 71015d44-7f2f-43d3-ad99-af64a97a7b3a Excerpt: I sent several emails and you ignored me. I sent messages through social media. You ignored everything. You continued selling tickets. I filed a complaint with my credit card company via chargeback. Issue the refund. You knew you were canceling this event and yet you ignored everyone who inquired. I am not going to be playing your game where you say refund takes time to process. The credit card co Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: regulator_threat Message id: 1bd76438-9e96-442a-8e8f-dc07b051e6b0 From: chelseamjacques@gmail.com Profile id: 4eecb7f3-3aa6-4aa2-a239-3514f859f33c Excerpt: Following up yet again on the cancelled event?? Do I need to report this as fraud to my credit card company? Complain to BBB? Sent from my iPhone > On May 11, 2026, at 6:33 PM, Chelsea Jacques <Chelseamjacques@gmail.com> wrote: > > Hi, > Following up. Again. I understand processing a card refund takes time but 14 days without a response is horrible. > > Thank you, > Chelsea > Sent from my iPhone Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing. Signal: fraud_accusation Message id: 1a2cf220-6e10-4239-ab4d-fff115c5039e From: meganstewart919@yahoo.com Profile id: 388be340-de53-4679-a5c6-8702bc30ee5c Excerpt: I’d like a refund on both my reservations now please. This looks like a scam and I just want my money back now. Review the full thread before any outbound; this customer should not receive marketing campaigns.

Someone · 5/29/2026 · last activity 5/29/2026

Tier 3 (no order, no cancelled show) Customer email: lmajerus2003@yahoo.com Feedback (2026-05-17): no comment provided, what_would_help=other_help What they have: • No previous order in our system • 1 pending Stripe attempt for Shrek Detroit Jun 21 What went wrong: same pattern as ssrichmond — no order under this email but they're trying to rebook. Likely a different email originally. Recommended response: ask her for the original order number + the email she used.

Someone · 5/29/2026

Tier 3 (no order, no cancelled show) Customer email: cheledd@yahoo.com Feedback (2026-05-14): "my date was cancelled and I was given a promo code that doesn't work... I fear that I have lost all my money." What they have: • 3 fulfilled Wix orders (Ratatouille Detroit 1/10, Princess Detroit 2/21, Cloudy Detroit 5/10) — NONE cancelled • 1 pending Stripe attempt for Cloudy Detroit Jun 13 What went wrong: she successfully attended the Cloudy Detroit 5/10 show (sold-out, fulfilled). No cancellation in her history. She's either remembering wrong or confusing with a friend's booking. Recommended response: warm reply: "Looking at your account I can see your last show was Cloudy with a Chance of Meatballs Detroit May 10 which was a sold-out show — was that the one? Could you double-check the cancellation email you're referring to?"

Someone · 5/29/2026

Tier 3 (no order, no cancelled show) Customer email: ssrichmond@hotmail.com Feedback (2026-05-17): "Need to rebook because my 5/16 event was cancelled" What they have: • No previous order in our system • 1 pending Stripe attempt for Shrek Detroit Jun 21 What went wrong: no order under this email, and no FnF show on 5/16 was cancelled (cancellations in that window were 5/22-5/24 + 5/30). She's likely using a different email than her original purchase. Recommended response: ask her for the original order number + the email she used.

Someone · 5/29/2026