Refund Queue
CS submits → Owner approves (queues) → Operator fires when cash flow allows.
Approved · pending fire
$670.64
Stripe pending
$670.64
Wix manual pending
$0.00
Fired · last 30d
$153.30
| Requested | Customer | Order | Source | Show | Amount | Credit | Reason | Status | Decide |
|---|---|---|---|---|---|---|---|---|---|
| Jul 15, 4:55 PM | Willy Chery willychery20@icloud.com | ST-FNF-HXJ6-MJW9 | Stripe | Ratatouille (Los Angeles, 2026-07-18) | $224.46 | — | Guest experience was cancelled due to overbooking; unable to reschedule at this time prefers refund; show was cancelled the same date as solo ticket was purchased | Pending | |
| Jun 29, 6:59 PM | Cesar Camarillo gcesar2319@gmail.com | ST-FNF-NSR4-3AX6 | Stripe | Shrek (Portland, 2026-07-05) | $409.98 | — | Show cancelled: FNF no longer in PDX | Pending | |
| Jun 18, 8:29 PM | Becky Powers beckypowers2064@yahoo.com | ST-FNF-SDVW-DMWX | Stripe | Ratatouille (Dallas, 2026-06-19) | $443.80 | — | FNF CX original show; guest declined all other dates; req refund via email thread | Pending | |
| Jun 17, 7:26 PM | Paul Choi pechoi181@yahoo.com | ST-FNF-KJRU-7A62 | Stripe | Shrek (Los Angeles, 2026-06-27) | $224.46 | — | Unable to attend reschedule date - Visiting LA and lives in Virginia | Pending | |
| Jun 16, 7:08 PM | Amaya Hall amayamichelle922@gmail.com | ST-FNF-8ERJ-4UUV | Stripe | The Princess and the Frog (New York, 2026-06-20) | $446.37 | — | Original date cancelled; guest cannot attend this show; declined to reschedule, guest is from out of town | Pending | |
| Jun 15, 6:54 PM | Sonya Tanori higashino sonjies629@icloud.com | ST-FNF-UN5N-ZKSF | Stripe | The Princess and the Frog (Los Angeles, 2026-06-12) | $1390.58 | — | Rescheduled event - guest is not interested in rescheduling | Pending | |
| Jun 10, 8:20 PM | Shaira Rose Cruz shairacruz0728@gmail.com | ST-FNF-4S5A-MGRW | Stripe | The Princess and the Frog (New York, 2026-06-14) | $446.37 | — | Declined to RSC; This was for a bday celebration; guests are moving out of state. Purchased on ST. | Pending | |
| Jun 10, 6:38 PM | David Moore davemoore1218@gmail.com | ST-FNF-LC3L-ULDE | Stripe | Princess and the Frog (Los Angeles, 2026-06-13) | $448.93 | — | Cannot reschedule - Tickets purchased on ST | Pending | |
| Jun 9, 8:25 PM | Samaira Hammond samairahammond@gmail.com | ST-FNF-PH8L-GLHP | Stripe | The Princess and the Frog (New York, 2026-06-14) | $446.37 | — | Cannot reschedule, prefers refund. | Pending |