[LEGAL] legal_threat — profile a3acc640-f9e4-45cb-8595-9dd734c64523

Someone · 6/11/2026, 6:00:05 PM

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing.

Signal: legal_threat
Message id: efd440a8-1008-4956-a27a-c599a3018bc6
From: denys_munhoz@yahoo.com.br
Profile id: a3acc640-f9e4-45cb-8595-9dd734c64523

Excerpt:
Good morning! I’ve tried reaching out to you via other email addresses but haven’t heard back! I’ve been waiting to receive my refund since January and haven’t heard anything yet. I’ve exchanged a few emails with you, but you’ve stopped responding. I need a date for when I will receive my refund, or else I will file a small claims lawsuit. Explanation regarding the refund: I purchased two tickets 

Review the full thread before any outbound; this customer should not receive marketing campaigns.