Re: Important Update Regarding Your Upcoming Reservation

Hello Nikki,

Thank you for reaching out. We also hope to be back in Portland in the future. We’re happy to provide an update regarding your refund.

Your refund request has been received and is currently being processed by our team. Refunds are taking a little longer than usual at the moment, and we sincerely apologize for the delay.

While we’re unable to provide an exact processing date, we’ll be sure to contact you as soon as your refund has been finalized and provide confirmation for your records.

We truly appreciate your patience and understanding. Please don’t hesitate to reach out if you have any questions in the meantime.

Warmly,

The Fork n’ Film Team

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From: Niki Zumbrunnen <zikin26@gmail.com>
Sent: Wednesday, August 19, 2026 10:28 PM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Important Update Regarding Your Upcoming Reservation

 

This is really disappointing to hear; I hope operations in Portland can start up again soon. Can you please provide an update on my refund request that was logged? 

Thank you,

Niki 

On Fri, Jul 31, 2026 at 14:54 Fork n Film <info@forknfilm.com> wrote:

Dear Niki,

We're reaching out with an important update regarding your upcoming Fork n' Film reservation in Portland this August.

We want to be transparent with you. Due to significant operational changes, our Portland events have been canceled, and our Portland operations are currently on pause. We sincerely apologize for the disappointment and any inconvenience this may cause.

Because your event was canceled by Fork n' Film, your refund request has already been logged. Please note that refunds are currently taking longer than expected to process. We'll send you a confirmation email along with your refund receipt as soon as your refund has been finalized.

We truly appreciate your patience and understanding during this time. If you have any questions or need further assistance, please don't hesitate to reply to this email, and we'll be happy to help.

Warm regards,

The Fork n' Film Team