Re: Important Update Regarding Your Fork n' Film Reservation
ldmoreno17@gmail.com · landed in info@forknfilm.com
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- ldmoreno17@gmail.comto n Film Fork <info@forknfilm.com>Inbound10/2/2026, 7:29:19 PM
Re: Important Update Regarding Your Fork n' Film Reservation
Fork n Film teamI have NOT received my refund for this cancellation. Is rescheduling an option? Please advise! I have sent several messages and emails and have not had a response from anyone.Thank youSent from my iPhoneOn Aug 24, 2026, at 9:48 AM, Fork n Film <info@forknfilm.com> wrote:
Hello Elizabeth,
We're reaching out with an important update regarding your upcoming Fork n' Film reservation.
Unfortunately, our Saturday, September 5 at 6:30 PM show has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.
We understand you were looking forward to attending this event. A full refund for your tickets will be processed, and we'll send you a confirmation email as soon as your refund has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.
Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.
Warmly,The Fork n' Film Team
- info@forknfilm.comto Liz <ldmoreno17@gmail.com>Reply (operator)10/6/2026, 4:47:50 PM
Re: Important Update Regarding Your Fork n' Film Reservation
Hi Elizabeth,
Thank you for following up. We sincerely apologize that you have not received a response to your previous messages.
Unfortunately, we’re unable to reschedule your canceled reservation to another show. Your reservation remains set to receive a full refund.
We understand you’ve been waiting longer than expected, and we’re sorry for the continued delay. Refunds are continuing to take longer than usual to process, and we truly appreciate your patience as we work through the remaining requests. While we’re unable to provide a specific completion date at this time, your refund is still being processed, and we will send you a confirmation as soon as it has been finalized.
We truly appreciate your continued patience while we work to complete this for you.
Warmest regards,
The Fork n’ Film TeamOn Fri, Oct 2, 2026 at 12:29 PM Liz <ldmoreno17@gmail.com> wrote:Fork n Film teamI have NOT received my refund for this cancellation. Is rescheduling an option? Please advise! I have sent several messages and emails and have not had a response from anyone.Thank youSent from my iPhoneOn Aug 24, 2026, at 9:48 AM, Fork n Film <info@forknfilm.com> wrote:
Hello Elizabeth,
We're reaching out with an important update regarding your upcoming Fork n' Film reservation.
Unfortunately, our Saturday, September 5 at 6:30 PM show has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.
We understand you were looking forward to attending this event. A full refund for your tickets will be processed, and we'll send you a confirmation email as soon as your refund has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.
Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.
Warmly,The Fork n' Film Team
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