Admin Panel

View Storefront →
← All messages

RE: REFUND

el3r1q@msn.com · landed in info@forknfilm.com

2 messages
State:
Assigned:
  • el3r1q@msn.comto Fork n Film <info@forknfilm.com>Inbound
    10/1/2026, 6:25:52 PM

    RE: REFUND

    Hi
    It's been over two months since this email and way more since the cancelation of the event. I still have not received my refund! You mentioned not knowing how long it would take but 3 months is absurd! 
    I would like the refund. You guys are putting out shows and selling out. There's no reason you guys shouldn't be able to process a refund. 

    Eric Caro
    562-208-5455 



    Sent from my Galaxy


    -------- Original message --------
    From: Fork n Film <info@forknfilm.com>
    Date: 7/22/26 4:07 PM (GMT-08:00)
    To: Eric Caro <el3r1q@msn.com>
    Subject: Re: REFUND

    Hello Eric,
    Thank you for reaching out and for your patience.
    We sincerely apologize for the delay and understand how frustrating it is to be waiting. Please know that your refund request has been received. While we're unable to provide a specific timeframe at the moment, we want to assure you that we'll send you a confirmation email as soon as your refund has been finalized.
    We truly appreciate your patience and understanding as we work to get this resolved, and we're very sorry for the inconvenience this delay has caused.
    If you have any additional questions in the meantime, please don't hesitate to reply to this email. We're here to help.
    Warmly,
    The Fork n' Film Team


    From: Eric Caro <el3r1q@msn.com>
    Sent: Tuesday, July 21, 2026 2:24 PM
    To: Fork n Film <info@forknfilm.com>
    Subject: REFUND
     
    I have lost count of how many emails I've written and how much time has passed that I've gotten no reply. Its been weeks and I've gotten no answer on whether you guys could accommodate my group all together (previously stated no) or expedite my refund. Let's just go for the refund since we're getting no where. 

    Eric


    -------- Original message --------
    From: Fork Film <losangeles@forknfilm.com>
    Date: 6/21/26 1:08 PM (GMT-08:00)
    To: Eric Caro <el3r1q@msn.com>
    Subject: Re: Refund

    Hi Eric,

    I am very sorry for the delay in responding to your request.

    I will go ahead and check once more with my team to see if there is any possibility of rescheduling your tickets. If we are unable to find a suitable alternative, I will let them know to expedite your full refund for the 6 tickets for the canceled Los Angeles event.

    Warm regards,

    Alex


    On Fri, Jun 19, 2026 at 2:49 PM Eric Caro <el3r1q@msn.com> wrote:

    Hi

    I'm writing another email requesting full refund for the canceled event in Los Angeles. I was hoping to be able to reschedule but that seems impossible, so I'd like to be refunded for all 6 tickets. 


    Thank you

    Eric Caro
    562-208-5455 


    Sent from my Galaxy

  • info@forknfilm.comto Eric Caro <el3r1q@msn.com>Inbound
    10/1/2026, 6:45:08 PM

    Re: REFUND

    Hello Nichole,

    Thank you for following up. We’re here, and we apologize that you did not receive a response sooner.

    We completely understand why you’re upset, especially given how long you have been waiting for your refund. We also understand why the continued delay has caused you to have serious concerns.

    We don’t want to provide you with an explanation or timeline that we cannot confidently stand behind. What we can confirm is that your refund request has not been overlooked and is still being worked on. We recognize that you have already been extremely patient, and we’re sorry that we do not have a more definitive update to provide you today.

    As soon as your refund has been completed, we will contact you directly and provide confirmation for your records.

    We sincerely appreciate your continued patience while we work to get this completed for you.

    Warmest regards,
    The Fork n’ Film Team

    On Thu, Oct 1, 2026 at 11:25 AM Eric Caro <el3r1q@msn.com> wrote:
    Hi
    It's been over two months since this email and way more since the cancelation of the event. I still have not received my refund! You mentioned not knowing how long it would take but 3 months is absurd! 
    I would like the refund. You guys are putting out shows and selling out. There's no reason you guys shouldn't be able to process a refund. 

    Eric Caro



    Sent from my Galaxy


    -------- Original message --------
    From: Fork n Film <info@forknfilm.com>
    Date: 7/22/26 4:07 PM (GMT-08:00)
    To: Eric Caro <el3r1q@msn.com>
    Subject: Re: REFUND

    Hello Eric,
    Thank you for reaching out and for your patience.
    We sincerely apologize for the delay and understand how frustrating it is to be waiting. Please know that your refund request has been received. While we're unable to provide a specific timeframe at the moment, we want to assure you that we'll send you a confirmation email as soon as your refund has been finalized.
    We truly appreciate your patience and understanding as we work to get this resolved, and we're very sorry for the inconvenience this delay has caused.
    If you have any additional questions in the meantime, please don't hesitate to reply to this email. We're here to help.
    Warmly,
    The Fork n' Film Team


    From: Eric Caro <el3r1q@msn.com>
    Sent: Tuesday, July 21, 2026 2:24 PM
    To: Fork n Film <info@forknfilm.com>
    Subject: REFUND
     
    I have lost count of how many emails I've written and how much time has passed that I've gotten no reply. Its been weeks and I've gotten no answer on whether you guys could accommodate my group all together (previously stated no) or expedite my refund. Let's just go for the refund since we're getting no where. 

    Eric


    -------- Original message --------
    From: Fork Film <losangeles@forknfilm.com>
    Date: 6/21/26 1:08 PM (GMT-08:00)
    To: Eric Caro <el3r1q@msn.com>
    Subject: Re: Refund

    Hi Eric,

    I am very sorry for the delay in responding to your request.

    I will go ahead and check once more with my team to see if there is any possibility of rescheduling your tickets. If we are unable to find a suitable alternative, I will let them know to expedite your full refund for the 6 tickets for the canceled Los Angeles event.

    Warm regards,

    Alex


    On Fri, Jun 19, 2026 at 2:49 PM Eric Caro <el3r1q@msn.com> wrote:

    Hi

    I'm writing another email requesting full refund for the canceled event in Los Angeles. I was hoping to be able to reschedule but that seems impossible, so I'd like to be refunded for all 6 tickets. 


    Thank you

    Eric Caro


    Sent from my Galaxy

Reply

Draft with AI: pick an outcome

Reply sends natively via Gmail (clean threading). AI draft uses thread + order context + FAQs; always editable before send.