Re: Refund

Hello Sabrina,

Thank you for reaching out, and we sincerely apologize for the delay in getting back to you.

At this time, we kindly ask that you continue to contact us at info@forknfilm.com, as we're currently experiencing technical issues with our other email address. We apologize for any inconvenience and truly appreciate your patience and understanding.

We wanted to let you know that your refund request has been received by our team. 

We're very sorry this has taken longer than expected, and we truly appreciate your patience and understanding. I'll personally follow up on the status and keep you updated as soon as I have more information.

If you have any questions in the meantime, please don't hesitate to reach out.

Warm regards,

Esperanza

Customer Support

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From: Sabrina Lucas <srlizardo77@gmail.com>
Sent: Monday, July 27, 2026 10:09 PM
To: Fork n Film <info@forknfilm.com>
Subject: Refund

 

Hello,

My show in San Francisco has been canceled and I am owed a refund. They have closed the email account they were communicating with. Please advise me when and how to expect the refund.

Thank you,

Sabrina Lucas 

Hello Sabrina,

Thank you for checking in regarding your refund. We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience, understanding, and continued kindness while we resolve this for you.

Warmest regards,

The Fork n' Film Team

On Wed, Sep 30, 2026 at 5:32 PM Sabrina Lucas <srlizardo77@gmail.com> wrote:

What is going on with my refund?

On Wed, Jul 29, 2026, 2:24 PM Fork n Film <info@forknfilm.com> wrote:

Hello Sabrina,

Thank you for reaching out, and we sincerely apologize for the delay in getting back to you.

At this time, we kindly ask that you continue to contact us at info@forknfilm.com, as we're currently experiencing technical issues with our other email address. We apologize for any inconvenience and truly appreciate your patience and understanding.

We wanted to let you know that your refund request has been received by our team. 

We're very sorry this has taken longer than expected, and we truly appreciate your patience and understanding. I'll personally follow up on the status and keep you updated as soon as I have more information.

If you have any questions in the meantime, please don't hesitate to reach out.

Warm regards,

Esperanza

Customer Support

---

From: Sabrina Lucas <srlizardo77@gmail.com>
Sent: Monday, July 27, 2026 10:09 PM
To: Fork n Film <info@forknfilm.com>
Subject: Refund

 

Hello,

My show in San Francisco has been canceled and I am owed a refund. They have closed the email account they were communicating with. Please advise me when and how to expect the refund.

Thank you,

Sabrina Lucas