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heathervelasco88@gmail.com · landed in info@forknfilm.com

3 messages
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  • heathervelasco88@gmail.comto Fork n Film <info@forknfilm.com>Inbound
    9/30/2026, 6:39:07 PM

    Update

    Please update on my refund from the event that was canceled September 4th in LA.

    Thanks 

  • info@forknfilm.comto Heather Velasco <heathervelasco88@gmail.com>Reply (operator)
    10/1/2026, 6:25:56 PM

    Re: Update

    Hello Heather,

    Thank you for checking in regarding your refund. We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

    We know some guests have been waiting longer than expected, and we truly appreciate your continued patience. While we’re unable to provide a specific timeline at this time, we also want to be transparent and avoid giving a timeframe that we cannot confidently guarantee. Your refund is still being processed, and we’ll be in touch as soon as it has been finalized.

    Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

    We sincerely appreciate your patience, understanding, and continued kindness while we work to complete these requests.
     
    Warmest regards,
    The Fork n’ Film Team

    On Wed, Sep 30, 2026 at 11:39 AM Heather Velasco <heathervelasco88@gmail.com> wrote:
    Please update on my refund from the event that was canceled September 4th in LA.

    Thanks 

    DeliveredOpenedClicked
  • heathervelasco88@gmail.comto "Fork n' Film" <info@forknfilm.com>Inbound
    10/10/2026, 7:55:38 PM

    Re: Update

    It has been well over a month since the event was canceled and I am still without my refund or a clear timeline for when I can expect it. This level of delay is unacceptable. Please prioritize this refund.



    On Thu, Oct 1, 2026 at 11:26 AM Fork n' Film <info@forknfilm.com> wrote:
    Hello Heather,

    Thank you for checking in regarding your refund. We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

    We know some guests have been waiting longer than expected, and we truly appreciate your continued patience. While we’re unable to provide a specific timeline at this time, we also want to be transparent and avoid giving a timeframe that we cannot confidently guarantee. Your refund is still being processed, and we’ll be in touch as soon as it has been finalized.

    Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

    We sincerely appreciate your patience, understanding, and continued kindness while we work to complete these requests.
     
    Warmest regards,
    The Fork n’ Film Team

    On Wed, Sep 30, 2026 at 11:39 AM Heather Velasco <heathervelasco88@gmail.com> wrote:
    Please update on my refund from the event that was canceled September 4th in LA.

    Thanks 

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