Hello I need a confirmation of our new showing
cedacjch@yahoo.com · landed in info@forknfilm.com
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- cedacjch@yahoo.comto <info@forknfilm.com>Inbound9/25/2026, 1:59:25 AM
Hello I need a confirmation of our new showing
I received a email stating our show could be changed which I replied but never received a response. But in the same email it states I wouldn’t get a refund even if the training for the cancellation was not my fault which I think is strange! I would like the new showing but if can’t help me I would like a refund! I’ve spent over $600
- info@forknfilm.comto ceda deda <cedacjch@yahoo.com>Inbound10/1/2026, 9:09:45 PM
Re: Hello I need a confirmation of our new showing
Hello,
Thank you for following up with us, and we sincerely apologize for the delay in responding to your previous message.
We recently experienced changes with some of our communication channels, which unfortunately resulted in some messages not reaching our team as expected. We can see that you previously confirmed the October 25th Hocus Pocus show at 1:30 PM, and we’re very sorry that your response was missed.
Unfortunately, the 1:30 PM show is no longer available. However, we would be happy to offer you a reservation for Hocus Pocus on October 25th at 6:30 PM instead.
We understand this is a change from the time you originally confirmed, and we sincerely apologize for the inconvenience. If the 6:30 PM show works for you, please reply to this email to confirm, and we’ll be happy to secure your reservation.
Thank you for your patience and understanding, and we truly hope you’ll be able to join us for Hocus Pocus!
Warmly,
The Fork n’ Film TeamOn Thu, Sep 24, 2026 at 6:59 PM ceda deda <cedacjch@yahoo.com> wrote:I received a email stating our show could be changed which I replied but never received a response. But in the same email it states I wouldn’t get a refund even if the training for the cancellation was not my fault which I think is strange! I would like the new showing but if can’t help me I would like a refund! I’ve spent over $600
- info@forknfilm.comto ceda deda <cedacjch@yahoo.com>Reply (operator)10/1/2026, 9:11:50 PM
Re: Hello I need a confirmation of our new showing
Hello,
Thank you for following up with us, and we sincerely apologize for the delay in responding to your previous message.
We recently experienced changes with some of our communication channels, which unfortunately resulted in some messages not reaching our team as expected. We can see that you previously confirmed the October 25th Hocus Pocus show at 1:30 PM, and we’re very sorry that your response was missed.
Unfortunately, the 1:30 PM show is no longer available. However, we would love for you to join us for Hocus Pocus on October 25th at 6:30 PM instead.
We understand this is a change from the time you originally confirmed, and we sincerely apologize for the inconvenience. If the 6:30 PM show works for you, please reply to this email to confirm, and we’ll be happy to secure your reservation.
Thank you for your patience and understanding, and we truly hope you’ll be able to join us for Hocus Pocus!
Warmly,
EsperanzaCustomer Support ManagerFork n' FilmOn Thu, Sep 24, 2026 at 6:59 PM ceda deda <cedacjch@yahoo.com> wrote:I received a email stating our show could be changed which I replied but never received a response. But in the same email it states I wouldn’t get a refund even if the training for the cancellation was not my fault which I think is strange! I would like the new showing but if can’t help me I would like a refund! I’ve spent over $600
DeliveredOpenedClicked - cedacjch@yahoo.comto "Fork n' Film" <info@forknfilm.com>Inbound10/1/2026, 9:37:59 PM
Re: Hello I need a confirmation of our new showing
Yes 6:30 pm on October 25th will be fine ! Also once this is confirmed can I get a confirmation email with my new tickets 🎫! The original date was October 10th !On Thursday, October 1, 2026, 2:12 PM, Fork n' Film <info@forknfilm.com> wrote:
Hello,
Thank you for following up with us, and we sincerely apologize for the delay in responding to your previous message.
We recently experienced changes with some of our communication channels, which unfortunately resulted in some messages not reaching our team as expected. We can see that you previously confirmed the October 25th Hocus Pocus show at 1:30 PM, and we’re very sorry that your response was missed.
Unfortunately, the 1:30 PM show is no longer available. However, we would love for you to join us for Hocus Pocus on October 25th at 6:30 PM instead.
We understand this is a change from the time you originally confirmed, and we sincerely apologize for the inconvenience. If the 6:30 PM show works for you, please reply to this email to confirm, and we’ll be happy to secure your reservation.
Thank you for your patience and understanding, and we truly hope you’ll be able to join us for Hocus Pocus!
Warmly,
EsperanzaCustomer Support ManagerFork n' FilmOn Thu, Sep 24, 2026 at 6:59 PM ceda deda <cedacjch@yahoo.com> wrote:I received a email stating our show could be changed which I replied but never received a response. But in the same email it states I wouldn’t get a refund even if the training for the cancellation was not my fault which I think is strange! I would like the new showing but if can’t help me I would like a refund! I’ve spent over $600
- info@forknfilm.comto ceda deda <cedacjch@yahoo.com>Reply (operator)10/1/2026, 9:58:30 PM
Re: Hello I need a confirmation of our new showing
Hi!Thanks so much for confirming! We’re so excited to host you this spooky season!
Your reservation is confirmed for Hocus Pocus on October 25th at 6:30 PM. Your original tickets will remain valid and can be used for entry to the event.
We look forward to seeing you there!
Warmly,EsperanzaOn Thu, Oct 1, 2026 at 2:38 PM ceda deda <cedacjch@yahoo.com> wrote:Yes 6:30 pm on October 25th will be fine ! Also once this is confirmed can I get a confirmation email with my new tickets 🎫! The original date was October 10th !
On Thursday, October 1, 2026, 2:12 PM, Fork n' Film <info@forknfilm.com> wrote:
Hello,
Thank you for following up with us, and we sincerely apologize for the delay in responding to your previous message.
We recently experienced changes with some of our communication channels, which unfortunately resulted in some messages not reaching our team as expected. We can see that you previously confirmed the October 25th Hocus Pocus show at 1:30 PM, and we’re very sorry that your response was missed.
Unfortunately, the 1:30 PM show is no longer available. However, we would love for you to join us for Hocus Pocus on October 25th at 6:30 PM instead.
We understand this is a change from the time you originally confirmed, and we sincerely apologize for the inconvenience. If the 6:30 PM show works for you, please reply to this email to confirm, and we’ll be happy to secure your reservation.
Thank you for your patience and understanding, and we truly hope you’ll be able to join us for Hocus Pocus!
Warmly,
EsperanzaCustomer Support ManagerFork n' FilmOn Thu, Sep 24, 2026 at 6:59 PM ceda deda <cedacjch@yahoo.com> wrote:I received a email stating our show could be changed which I replied but never received a response. But in the same email it states I wouldn’t get a refund even if the training for the cancellation was not my fault which I think is strange! I would like the new showing but if can’t help me I would like a refund! I’ve spent over $600
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