SuperTix

Hello J S,

Thank you for reaching out to us regarding your reservation for the Hocus Pocus showing.

We sincerely apologize for the cancellation and understand the frustration this causes, especially with your existing plans. We can confirm that we will process a refund for your purchase back to your original payment method.

While we are working through these as quickly as possible, please note that refunds are currently taking longer than expected. We are unable to provide a specific completion date, but we will send a confirmation email as soon as your refund is finalized.

We truly appreciate your patience and understanding.

Warmest Regards,

The Fork n' Film TEam

On Thu, Sep 24, 2026 at 6:25 PM J S <jeneviglee13@gmail.com> wrote:

Hi

I am writing regarding my payment for the Hocus Pocus showing, which was canceled by Forknfilm. Due to the short notice of this cancellation, I am unable to rearrange my vacation plans.

Given that the cancellation was made on your end, I am requesting a full refund issued back to my original payment method immediately, in accordance with your refund policy.

For your reference, I have attached a screenshot of my payment confirmation as well as a screenshot of your official refund policy.

I expect this matter to be resolved promptly and look forward to receiving confirmation of my refund.

Sincerely,

J S

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Cancelled event Oct 3

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