re:refund
aarellano3@yahoo.com · landed in info@forknfilm.com
4 messages
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- aarellano3@yahoo.comto "info@forknfilm.com" <info@forknfilm.com>Inbound9/24/2026, 8:58:03 PM
re:refund
Good afternoon. I have been trying to contact you guys for a long time regarding a refund for my purchased tickets of Oct 18, 2025 for the Nightmare before Christmas event in San Francisco. Please contact me at 408-768-4037 or email me back to discuss this matter. I have a coupon code. Thank you and I look forward to hearing back from you soon. - info@forknfilm.comto Alicia Arellano <aarellano3@yahoo.com>Inbound10/2/2026, 4:15:01 PM
Re: refund
Hello Alicia,
Thank you for reaching out. We’re very sorry for the cancellation of your original event.
Unfortunately, the code you received is no longer valid and cannot be accepted through our current ticketing system. We understand how disappointing this may be, especially if you were hoping to use the code toward an upcoming experience.
At this time, we will issue a refund for the original purchase instead. Please note that refunds are currently taking longer than expected to process, and we are unable to provide a specific timeline. We’ll send you a confirmation email as soon as your refund has been finalized.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Warmly,
The Fork n' Film TeamOn Thu, Sep 24, 2026 at 1:58 PM Alicia Arellano <aarellano3@yahoo.com> wrote:Good afternoon. I have been trying to contact you guys for a long time regarding a refund for my purchased tickets of Oct 18, 2025 for the Nightmare before Christmas event in San Francisco. Please contact me at 408-768-4037 or email me back to discuss this matter. I have a coupon code. Thank you and I look forward to hearing back from you soon. - info@forknfilm.comto Alicia Arellano <aarellano3@yahoo.com>Reply (operator)10/2/2026, 4:26:11 PM
Re: refund
Hello Alicia,
Thank you for reaching out. We’re very sorry for the cancellation of your original event.
Unfortunately, the code you received is no longer valid and cannot be accepted through our current ticketing system. We understand how disappointing this may be, especially if you were hoping to use the code toward an upcoming experience.
At this time, we will issue a refund for the original purchase instead. Please note that refunds are currently taking longer than expected to process, and we are unable to provide a specific timeline. We’ll send you a confirmation email as soon as your refund has been finalized.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Warmly,
The Fork n' Film TeamOn Thu, Sep 24, 2026 at 1:58 PM Alicia Arellano <aarellano3@yahoo.com> wrote:Good afternoon. I have been trying to contact you guys for a long time regarding a refund for my purchased tickets of Oct 18, 2025 for the Nightmare before Christmas event in San Francisco. Please contact me at 408-768-4037 or email me back to discuss this matter. I have a coupon code. Thank you and I look forward to hearing back from you soon.DeliveredOpenedClicked - aarellano3@yahoo.comto "Fork n' Film" <info@forknfilm.com>Inbound10/2/2026, 4:44:03 PM
Re: refund
Thank you so much for getting back to me, I was beginning to lose hope. I look forward to hearing back from you soon.On Friday, October 2, 2026, 9:26 AM, Fork n' Film <info@forknfilm.com> wrote:
Hello Alicia,
Thank you for reaching out. We’re very sorry for the cancellation of your original event.
Unfortunately, the code you received is no longer valid and cannot be accepted through our current ticketing system. We understand how disappointing this may be, especially if you were hoping to use the code toward an upcoming experience.
At this time, we will issue a refund for the original purchase instead. Please note that refunds are currently taking longer than expected to process, and we are unable to provide a specific timeline. We’ll send you a confirmation email as soon as your refund has been finalized.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Warmly,
The Fork n' Film TeamOn Thu, Sep 24, 2026 at 1:58 PM Alicia Arellano <aarellano3@yahoo.com> wrote:Good afternoon. I have been trying to contact you guys for a long time regarding a refund for my purchased tickets of Oct 18, 2025 for the Nightmare before Christmas event in San Francisco. Please contact me at 408-768-4037 or email me back to discuss this matter. I have a coupon code. Thank you and I look forward to hearing back from you soon.
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