Re: Los Angeles Refund Invoice number: 0020051

Hi Oluwatumininu,

Thank you for reaching out, and we sincerely apologize for both the delay in processing your refund and the lack of communication.

We completely understand your frustration, especially after you promptly requested a refund following the rescheduling of your reservation and have since followed up multiple times. We're very sorry that this has taken longer than expected.

Please know that we are currently reviewing the status of your refund with our team. We appreciate you providing the timeline of your previous correspondence, and we'll follow up with you as soon as we have an update on the status of your refund.

We truly appreciate your patience and understanding, and we sincerely apologize for the inconvenience this has caused. Thank you for giving us the opportunity to make this right.

Warmest regards,

The Fork n' Film Team

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From: Oluwatumininu Akintonwa <tumiakintonwa@gmail.com>
Sent: Sunday, July 12, 2026 5:17 PM
To: Fork n Film <info@forknfilm.com>
Subject: Los Angeles Refund Invoice number: 0020051

 

Hi,

I am writing to once again follow up on the status of my refund.

As a summary of our correspondence:

  - June 8th: My reservation for Friday, June 12th was rescheduled by Fork n' Film to Sunday, June 14th.

  - June 8th: I requested a full refund as I am a physician who works Sundays and I am moving out of town and cannot make future fork n film screenings in Los Angeles.

  - June 9th: You confirmed that a full refund was requested and would be processed right away.

  - June 19th, 23rd, 24th, and 30th: I have sent multiple follow-ups as I have yet to receive the funds or a receipt.

It has now been three weeks since the refund was requested. Please provide an immediate update on when I can expect to see the transaction completed.

Best regards,

Oluwatumininu Akintonwa

Hello,

I am writing to follow up again regarding the refund for invoice number 0020051.

It has been over seven weeks since your last update on August 4th stating that the request was under review. As the initial refund was confirmed on June 9th, please let me know when the transaction will be completed and when I can expect to receive the funds.

On Tue, Aug 4, 2026, 4:33 PM Fork n Film <info@forknfilm.com> wrote:

Hi Oluwatumininu,

Thank you for reaching out, and we sincerely apologize for both the delay in processing your refund and the lack of communication.

We completely understand your frustration, especially after you promptly requested a refund following the rescheduling of your reservation and have since followed up multiple times. We're very sorry that this has taken longer than expected.

Please know that we are currently reviewing the status of your refund with our team. We appreciate you providing the timeline of your previous correspondence, and we'll follow up with you as soon as we have an update on the status of your refund.

We truly appreciate your patience and understanding, and we sincerely apologize for the inconvenience this has caused. Thank you for giving us the opportunity to make this right.

Warmest regards,

The Fork n' Film Team

---

From: Oluwatumininu Akintonwa <tumiakintonwa@gmail.com>
Sent: Sunday, July 12, 2026 5:17 PM
To: Fork n Film <info@forknfilm.com>
Subject: Los Angeles Refund Invoice number: 0020051

 

Hi,

I am writing to once again follow up on the status of my refund.

As a summary of our correspondence:

  - June 8th: My reservation for Friday, June 12th was rescheduled by Fork n' Film to Sunday, June 14th.

  - June 8th: I requested a full refund as I am a physician who works Sundays and I am moving out of town and cannot make future fork n film screenings in Los Angeles.

  - June 9th: You confirmed that a full refund was requested and would be processed right away.

  - June 19th, 23rd, 24th, and 30th: I have sent multiple follow-ups as I have yet to receive the funds or a receipt.

It has now been three weeks since the refund was requested. Please provide an immediate update on when I can expect to see the transaction completed.

Best regards,

Oluwatumininu Akintonwa