Important Update Regarding Your Fork n' Film Reservation

Hello Sarah,

We're reaching out regarding your upcoming Fork n' Film reservation in Los Angeles.

Unfortunately, the show on September 26th at 6:30 PM has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

We understand you were looking forward to attending this event. We will accommodate a full refund for your tickets. Once processed, we’ll send you a confirmation email as soon as it has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.

Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.

Warmly,

The Fork n' Film Team

When should I expect the refund? This is now the THIRD event you have canceled for me. I have tickets to one in November that I would like to know now whether or not I will receive a cancellation email once again. 

On Tue, Sep 22, 2026 at 10:20 AM Fork n' Film <info@forknfilm.com> wrote:

Hello Sarah,

We're reaching out regarding your upcoming Fork n' Film reservation in Los Angeles.

Unfortunately, the show on September 26th at 6:30 PM has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

We understand you were looking forward to attending this event. We will accommodate a full refund for your tickets. Once processed, we’ll send you a confirmation email as soon as it has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.

Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.

Warmly,

The Fork n' Film Team

I would like a response asap because I am tired of loaning you my money. You are still posting for hocus pocus events in LA so I need my refund immediately.

On Tue, Sep 22, 2026 at 11:13 AM Sarah Simmons <sarahsimmons96@gmail.com> wrote:

When should I expect the refund? This is now the THIRD event you have canceled for me. I have tickets to one in November that I would like to know now whether or not I will receive a cancellation email once again. 

On Tue, Sep 22, 2026 at 10:20 AM Fork n' Film <info@forknfilm.com> wrote:

Hello Sarah,

We're reaching out regarding your upcoming Fork n' Film reservation in Los Angeles.

Unfortunately, the show on September 26th at 6:30 PM has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

We understand you were looking forward to attending this event. We will accommodate a full refund for your tickets. Once processed, we’ll send you a confirmation email as soon as it has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.

Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.

Warmly,

The Fork n' Film Team

Once again asking for an update. I would like an estimate on my refund.

On Wed, Sep 23, 2026 at 11:48 AM Sarah Simmons <sarahsimmons96@gmail.com> wrote:

I would like a response asap because I am tired of loaning you my money. You are still posting for hocus pocus events in LA so I need my refund immediately.

On Tue, Sep 22, 2026 at 11:13 AM Sarah Simmons <sarahsimmons96@gmail.com> wrote:

When should I expect the refund? This is now the THIRD event you have canceled for me. I have tickets to one in November that I would like to know now whether or not I will receive a cancellation email once again. 

On Tue, Sep 22, 2026 at 10:20 AM Fork n' Film <info@forknfilm.com> wrote:

Hello Sarah,

We're reaching out regarding your upcoming Fork n' Film reservation in Los Angeles.

Unfortunately, the show on September 26th at 6:30 PM has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

We understand you were looking forward to attending this event. We will accommodate a full refund for your tickets. Once processed, we’ll send you a confirmation email as soon as it has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.

Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.

Warmly,

The Fork n' Film Team

Hello Sarah,

Thank you for checking in regarding your refund.

We completely understand how frustrating this continued wait has been, and we sincerely apologize that your refund has taken longer than expected.

We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

We know some guests have been waiting longer than expected, and we truly appreciate your continued patience. While we’re unable to provide a specific timeline at this time, we also want to be transparent and avoid giving a timeframe that we cannot confidently guarantee. Your refund is still being processed, and we’ll be in touch as soon as it has been finalized.

Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience and understanding while we work to complete these requests.

Warmest regards,
The Fork n’ Film Team

On Tue, Sep 29, 2026 at 2:59 PM Sarah Simmons <sarahsimmons96@gmail.com> wrote:

It has been a week since you canceled the event. Still no updates on a refund. I would like one ASAP since you took my money 10 months ago and the date of the event has passed while you continue to sell tickets to similar events. This is beyond frustrating.

On Fri, Sep 25, 2026 at 10:40 AM Sarah Simmons <sarahsimmons96@gmail.com> wrote:

Once again asking for an update. I would like an estimate on my refund.

On Wed, Sep 23, 2026 at 11:48 AM Sarah Simmons <sarahsimmons96@gmail.com> wrote:

I would like a response asap because I am tired of loaning you my money. You are still posting for hocus pocus events in LA so I need my refund immediately.

On Tue, Sep 22, 2026 at 11:13 AM Sarah Simmons <sarahsimmons96@gmail.com> wrote:

When should I expect the refund? This is now the THIRD event you have canceled for me. I have tickets to one in November that I would like to know now whether or not I will receive a cancellation email once again. 

On Tue, Sep 22, 2026 at 10:20 AM Fork n' Film <info@forknfilm.com> wrote:

Hello Sarah,

We're reaching out regarding your upcoming Fork n' Film reservation in Los Angeles.

Unfortunately, the show on September 26th at 6:30 PM has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

We understand you were looking forward to attending this event. We will accommodate a full refund for your tickets. Once processed, we’ll send you a confirmation email as soon as it has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.

Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.

Warmly,

The Fork n' Film Team

It has now been two weeks since the event has been cancelled. Who can I speak to about resolving this?

Sarah Simmons 

760-684-1219

On Wed, Sep 30, 2026 at 11:40 AM Fork n' Film <info@forknfilm.com> wrote:

Hello Sarah,

Thank you for checking in regarding your refund.

We completely understand how frustrating this continued wait has been, and we sincerely apologize that your refund has taken longer than expected.

We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

We know some guests have been waiting longer than expected, and we truly appreciate your continued patience. While we’re unable to provide a specific timeline at this time, we also want to be transparent and avoid giving a timeframe that we cannot confidently guarantee. Your refund is still being processed, and we’ll be in touch as soon as it has been finalized.

Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience and understanding while we work to complete these requests.

Warmest regards,
The Fork n’ Film Team

On Tue, Sep 29, 2026 at 2:59 PM Sarah Simmons <sarahsimmons96@gmail.com> wrote:

It has been a week since you canceled the event. Still no updates on a refund. I would like one ASAP since you took my money 10 months ago and the date of the event has passed while you continue to sell tickets to similar events. This is beyond frustrating.

On Fri, Sep 25, 2026 at 10:40 AM Sarah Simmons <sarahsimmons96@gmail.com> wrote:

Once again asking for an update. I would like an estimate on my refund.

On Wed, Sep 23, 2026 at 11:48 AM Sarah Simmons <sarahsimmons96@gmail.com> wrote:

I would like a response asap because I am tired of loaning you my money. You are still posting for hocus pocus events in LA so I need my refund immediately.

On Tue, Sep 22, 2026 at 11:13 AM Sarah Simmons <sarahsimmons96@gmail.com> wrote:

When should I expect the refund? This is now the THIRD event you have canceled for me. I have tickets to one in November that I would like to know now whether or not I will receive a cancellation email once again. 

On Tue, Sep 22, 2026 at 10:20 AM Fork n' Film <info@forknfilm.com> wrote:

Hello Sarah,

We're reaching out regarding your upcoming Fork n' Film reservation in Los Angeles.

Unfortunately, the show on September 26th at 6:30 PM has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

We understand you were looking forward to attending this event. We will accommodate a full refund for your tickets. Once processed, we’ll send you a confirmation email as soon as it has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.

Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.

Warmly,

The Fork n' Film Team

Hi Sarah,

Thank you for following up. We sincerely apologize for the continued delay with your refund and for the repeated cancellations you've experienced with us.

We completely understand your disappointment, especially after having multiple events canceled and waiting so long for your refund. We recognize that this experience has fallen short of what you should expect from us, and we're truly sorry.

Your refund for the September 26th event is still pending, and our team is working to get it completed. Unfortunately, refunds are taking longer than expected, and we don't want to provide a timeframe that we cannot guarantee. We will send you a confirmation as soon as it has been finalized.

Regarding your November 13th Ratatouille reservation, we understand that you no longer wish to attend. While our standard ticket policy does not allow refunds for scheduled events, we understand your concerns given your experience with the previous cancellations. We will refund  your original ticket purchase. Please provide the name and email address associated with the reservation on November 13th.

We know that another apology doesn't make up for the inconvenience or the time you've spent following up. We truly appreciate your patience and are sorry that your experience with Fork n' Film has been so disappointing.

Warm regards,
The Fork n' Film Team

On Sat, Oct 10, 2026 at 8:26 AM Sarah Simmons <sarahsimmons96@gmail.com> wrote:

It has now been 2 weeks since the event has passed and no update on when I will receive my refund. 

I have tickets to an LA ratatouille event on November 13th I would also like refunded immediately. You guys are terrible at business and I no longer want to attend any of your events. I need a response ASAP.

Sarah Simmons

On Mon, Oct 5, 2026 at 4:47 PM Sarah Simmons <sarahsimmons96@gmail.com> wrote:

It has now been two weeks since the event has been cancelled. Who can I speak to about resolving this?

Sarah Simmons 

760-684-1219

On Wed, Sep 30, 2026 at 11:40 AM Fork n' Film <info@forknfilm.com> wrote:

Hello Sarah,

Thank you for checking in regarding your refund.

We completely understand how frustrating this continued wait has been, and we sincerely apologize that your refund has taken longer than expected.

We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

We know some guests have been waiting longer than expected, and we truly appreciate your continued patience. While we’re unable to provide a specific timeline at this time, we also want to be transparent and avoid giving a timeframe that we cannot confidently guarantee. Your refund is still being processed, and we’ll be in touch as soon as it has been finalized.

Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience and understanding while we work to complete these requests.

Warmest regards,
The Fork n’ Film Team

On Tue, Sep 29, 2026 at 2:59 PM Sarah Simmons <sarahsimmons96@gmail.com> wrote:

It has been a week since you canceled the event. Still no updates on a refund. I would like one ASAP since you took my money 10 months ago and the date of the event has passed while you continue to sell tickets to similar events. This is beyond frustrating.

On Fri, Sep 25, 2026 at 10:40 AM Sarah Simmons <sarahsimmons96@gmail.com> wrote:

Once again asking for an update. I would like an estimate on my refund.

On Wed, Sep 23, 2026 at 11:48 AM Sarah Simmons <sarahsimmons96@gmail.com> wrote:

I would like a response asap because I am tired of loaning you my money. You are still posting for hocus pocus events in LA so I need my refund immediately.

On Tue, Sep 22, 2026 at 11:13 AM Sarah Simmons <sarahsimmons96@gmail.com> wrote:

When should I expect the refund? This is now the THIRD event you have canceled for me. I have tickets to one in November that I would like to know now whether or not I will receive a cancellation email once again. 

On Tue, Sep 22, 2026 at 10:20 AM Fork n' Film <info@forknfilm.com> wrote:

Hello Sarah,

We're reaching out regarding your upcoming Fork n' Film reservation in Los Angeles.

Unfortunately, the show on September 26th at 6:30 PM has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

We understand you were looking forward to attending this event. We will accommodate a full refund for your tickets. Once processed, we’ll send you a confirmation email as soon as it has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.

Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.

Warmly,

The Fork n' Film Team