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Coupon Code

klopez327@gmail.com · landed in info@forknfilm.com

3 messages
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  • klopez327@gmail.comto info@forknfilm.comInbound
    9/22/2026, 4:40:21 PM

    Coupon Code

    Hello,
    
    I would like to redeem my two tickets using the coupon code (ADKELSEYLOPEZ) that I was provided with when I was unable to make it to a showing I had reserved a bit ago. Last night I tried to book for the Hocus Pocus showing on 10/16 but my coupon code isn’t working. Would you able to provide me with a new code or reactivate the one previously provided if possible please? I would greatly appreciate the help!
    
    Thank you,
    Kelsey Lopez
  • info@forknfilm.comto Kelsey Lopez <klopez327@gmail.com>Reply (operator)
    9/24/2026, 4:58:00 PM

    Re: Coupon Code

    Hello Kelsey,

    Thank you for reaching out.

    We're very sorry for the inconvenience with your code. Unfortunately, due to changes with our current ticketing system, we're no longer able to transfer tickets from a canceled event or accept previous codes. We understand how disappointing this may be, especially if you were hoping to use the code toward an upcoming experience.

    At this time, we will issue a refund for your original purchase instead. Please note that refunds are currently taking longer than expected to process, and we're unable to provide a specific timeline. We'll send you a confirmation email as soon as your refund has been finalized.

    We sincerely apologize for the inconvenience and appreciate your patience and understanding.

    Warmly,
    The Fork n' Film Team

    On Tue, Sep 22, 2026 at 9:40 AM Kelsey Lopez <klopez327@gmail.com> wrote:
    Hello,

    I would like to redeem my two tickets using the coupon code (ADKELSEYLOPEZ) that I was provided with when I was unable to make it to a showing I had reserved a bit ago. Last night I tried to book for the Hocus Pocus showing on 10/16 but my coupon code isn’t working. Would you able to provide me with a new code or reactivate the one previously provided if possible please? I would greatly appreciate the help!

    Thank you,
    Kelsey Lopez
    DeliveredOpenedClicked
  • klopez327@gmail.comto "n' Film Fork" <info@forknfilm.com>Inbound
    9/24/2026, 10:35:52 PM

    Re: Coupon Code

    Hello,

    A refund works as well, thank you I appreciate it!

    Thank you,
    Kelsey

    On Sep 24, 2026, at 9:58 am, Fork n' Film <info@forknfilm.com> wrote:

    
    Hello Kelsey,

    Thank you for reaching out.

    We're very sorry for the inconvenience with your code. Unfortunately, due to changes with our current ticketing system, we're no longer able to transfer tickets from a canceled event or accept previous codes. We understand how disappointing this may be, especially if you were hoping to use the code toward an upcoming experience.

    At this time, we will issue a refund for your original purchase instead. Please note that refunds are currently taking longer than expected to process, and we're unable to provide a specific timeline. We'll send you a confirmation email as soon as your refund has been finalized.

    We sincerely apologize for the inconvenience and appreciate your patience and understanding.

    Warmly,
    The Fork n' Film Team

    On Tue, Sep 22, 2026 at 9:40 AM Kelsey Lopez <klopez327@gmail.com> wrote:
    Hello,

    I would like to redeem my two tickets using the coupon code (ADKELSEYLOPEZ) that I was provided with when I was unable to make it to a showing I had reserved a bit ago. Last night I tried to book for the Hocus Pocus showing on 10/16 but my coupon code isn’t working. Would you able to provide me with a new code or reactivate the one previously provided if possible please? I would greatly appreciate the help!

    Thank you,
    Kelsey Lopez

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