Re: Fork n' Film Reservation Update

Hello,

I am attempting to redeem my three tickets using the code provided in the email below for the 10/16 showing of Hocus Pocus in Los Angeles but the code does not work. Would someone be able to help me with this issue please?

Thanks,

Shirley 

On Dec 24, 2025, at 11:33 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Shirley, 

I apologize for the delay in not providing you the coupon credit when Kelsey receives her. 

Here is your coupon credit that reflects 3 tickets total. 

Coupon code:  ADSHIRLEYLOPEZ Best, Amanda

On Fri, Dec 19, 2025 at 11:35 PM Shirley <shirlpz@gmail.com> wrote:

Hi Amanda/Liz,

I would like to thank you for your understanding during this time. Just wanted to follow up on the credit. Kelsey received an email with her code but I haven’t yet.

Best,

Shirley Lopez 

On Dec 13, 2025, at 9:30 PM, Kelsey Lopez <klopez327@gmail.com> wrote:

Hi Amanda,

Thank you so much for helping us during this time. We would like to move forward with the coupon credits please. Let me know if there is anything you need from us!

Thank you,

Kelsey Lopez

On Dec 9, 2025, at 5:03 pm, Kelsey Lopez <klopez327@gmail.com> wrote:

Hi Liz,

We would absolutely love to attend an event sometime soon, but due to my mom’s current condition we’re not quite sure when we’ll be able to make it. Because of that, we were hoping to kindly request refunds for both of our ticket purchases instead of receiving credit. Please let me know if there’s anything you need from us to process the refunds. My sister had two orders under her name (Shirley Lopez) and I had one (Kelsey Lopez). Thank you again for your help and understanding.

Thank you,

Kelsey Lopez

On Dec 8, 2025, at 3:57 pm, Fork Film <losangeles@forknfilm.com> wrote:



Hi Kelsey,

The credit is issued as a dollar amount equivalent to the total cost of the tickets you purchased. When you book a future show, you will not have any additional costs, up to the value of your original purchase.

Best,

Liz

On Mon, Dec 8, 2025 at 3:02 PM Kelsey Lopez <klopez327@gmail.com> wrote:

Hi Liz,

Thank you so much for your kind message, I really appreciate it. I had a quick question about the credit option: is the credit issued as tickets for a future show, or is it a dollar-amount credit? Thank you again for your help and understanding.

Thank you,

Kelsey

On Dec 8, 2025, at 1:35 pm, Fork Film <losangeles@forknfilm.com> wrote:



Hi Kelsey,

I am so incredibly sorry to hear about your mother. Please focus on your family right now, that is what matters most.

We are happy to issue a full refund for you or provide a credit for a future show. Please let us know which you prefer.

Sending you and Shirley our best wishes.

Warmly,
Liz

On Sun, Dec 7, 2025 at 1:36 PM Kelsey Lopez <klopez327@gmail.com> wrote:

Hello,

 

My sister Shirley Lopez and I as well as our guests can no longer attend the showing today. Our mom is in the hospital right now and is not doing well so we would like to be with her. We were hoping if we could either get a refund or some sort of credit please? I apologize for this late notice. 

Thank you,

Kelsey Lopez

On Dec 6, 2025, at 9:26 pm, Kelsey Lopez <klopez327@gmail.com> wrote:

Hi,

I will be attending.

Thank you,
Kelsey

On Dec 4, 2025, at 11:58 am, Fork Film <losangeles@forknfilm.com> wrote:



Hi,

Here is your reservation information:

LA New Venue - 22458 Ventura Bl, Woodland Hills CA 91364

Parking - Street Parking or Rideshare

Please dress warm, as the event will be outdoors. We will have space heaters.

SUNDAY MATINEE

Doors Open - 4:00pm

Movie Start - 4:30pm

Please reply to confirm you will be able to attend.

Best,

Liz