Re: 🚨 URGENT — Contact (Refund request): Thelma Menjivar

Hello I would like get the refund promised to me. For a cancelled viewing in May 9 2026. I have still not received or  any update on this matter. And last emailed send in September never got a response 

On Sep 20, 2026, at 10:36 PM, Thelma menjivar <tjmenjivar@yahoo.com> wrote:

Hello I’m reaching out again about the refund that is yet to be returned the showing was canceled ion may 9. I’m feeling extremely disappointed on how long this is actually taking. I have been wanting to book another show, but this matter has not been resolved yet. I would like my money back since that was an option given.

Sent from my iPhone

On Jul 22, 2026, at 3:45 PM, Fork n Film <info@forknfilm.com> wrote:



Hello Thelma,

Thank you for reaching out and for your patience.

We sincerely apologize for the delay and understand how frustrating it is to be waiting. Please know that your refund request has been received. While we're unable to provide a specific timeframe at the moment, we want to assure you that we'll send you a confirmation email as soon as your refund has been finalized.

We truly appreciate your patience and understanding as we work to get this resolved, and we're very sorry for the inconvenience this delay has caused.

If you have any additional questions in the meantime, please don't hesitate to reply to this email. We're here to help.

Warmly,
The Fork n' Film Team

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From: Thelma menjivar <tjmenjivar@yahoo.com>
Sent: Tuesday, July 21, 2026 10:02 PM
To: Fork n Film <info@forknfilm.com>
Subject: Fwd: 🚨 URGENT — Contact (Refund request): Thelma Menjivar

 

Sent from my iPhone

Begin forwarded message:

From: Thelma menjivar <tjmenjivar@yahoo.com>
Date: July 21, 2026 at 7:10:29 PM PDT
To: Film Fork <losangeles@forknfilm.com>
Subject: 🚨 URGENT — Contact (Refund request): Thelma Menjivar

Hello, I still have not gotten any follow up on my return. And would honestly appreciate a follow up instead of just silence on this matter. My family have agreed that we don’t want to see another different show. We were really looking forward to watching and enjoying the food from cloudy with a chance of meatballs kind of the only movie we wanna see with this experience. That’s is why I requested to be refunded until we see and enjoy what we were looking forward to. Just wanted to share my reasoning on this matter. 

Sent from my iPhone

On May 9, 2026, at 12:58 PM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Thelma,

I am writing to confirm that today's event has been postponed. I apologize for the confusion caused by the automated reminder you received; we unfortunately failed to turn off those messages after the postponement was announced.

Thank you for your patience.

Best regards,

Alex

On Sat, May 9, 2026 at 12:57 PM Fork n' Film <hello@mail.forknfilm.com> wrote:

🚨 URGENT — New Contact Form Submission

Purpose: Refund request

Name	Thelma Menjivar
Email	tjmenjivar@yahoo.com
Phone	7609124743
Booking ref	3002-W3S2-12Z
Show date	2026-05-09
City	Los Angeles
Marketing opt-in	✅ Yes
Message	I receivedI received an email on May 4 saying that the event for today was gonna be canceled and today I got a reminder about today’s event and I had requested a refund on it. I amI am very confused if the event has been postponed for today or is it still going to happen?

Reply directly to this email to respond to Thelma Menjivar.