RE: Event Postponed: Fork n' Film - urgent!!!!

Please provide an update on the refund asap.

 

John Herbst

 

From: John Herbst <John.Herbst@ferguson.com>
Sent: Thursday, August 27, 2026 1:51 PM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Event Postponed: Fork n' Film - urgent!!!!

 

This is the same response as before. How can a refund take so long? It shouldn’t. It is simply returning the funds used for services not used. Do I need to get my lawyer involved? If so, please advise who your point of contact is. Please reach out to me to discuss next steps. I have been more than accommodating.

 

John

360-304-3708

 

John Herbst

360-304-3708

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From: Fork n Film <info@forknfilm.com>
Sent: Thursday, 27 August 2026 12:50:26
To: John Herbst <John.Herbst@ferguson.com>
Subject: Re: Event Postponed: Fork n' Film - urgent!!!!

 

Caution: This email originated from outside of the organization. DO NOT click links or open attachments unless you recognize or trust the sender.

Hello John,

 

Thank you for reaching out. We sincerely appreciate your patience as we work through the remaining refunds.

 

We completely understand your desire to have this resolved, and we’re sorry for the length of time this has taken. We’re continuing to work through the process and are doing our best to move things along as quickly as possible.

 

We appreciate you giving us the time to get this taken care of. If you have any questions in the meantime, please feel free to reach out. We’ll keep you updated as we have more information regarding your refund.

 

Thank you again for your patience and understanding.

 

Warmest regards,

The Fork n' Film Team

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From: John.Herbst@ferguson.com <John.Herbst@ferguson.com>
Sent: Tuesday, August 25, 2026 6:06 PM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Event Postponed: Fork n' Film - urgent!!!!

 

I have not heard anything regarding a refund. Please issue this refund and provide an update asap.

 

Please escalate accordingly if this still has not been resolved or finalized.

 

Thank you.

 

John Herbst

360-304-3708

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From: Fork n Film <info@forknfilm.com>
Sent: Thursday, 23 July 2026 10:35:13
To: John Herbst <John.Herbst@ferguson.com>
Subject: Re: Event Postponed: Fork n' Film - urgent!!!!

 

Caution: This email originated from outside of the organization. DO NOT click links or open attachments unless you recognize or trust the sender.

Hello John,

 

Thank you for reaching out and for your patience.

 

We sincerely apologize for the delay and understand how frustrating it is to be waiting. Please know that your refund request has been received and is being worked on by our team.

 

While we're unable to provide a specific timeframe at the moment, we want to assure you that we'll send you a confirmation email as soon as your refund has been finalized.

 

We truly appreciate your patience and understanding as we work to get this resolved, and we're very sorry for the inconvenience this has caused.

 

If you have any additional questions in the meantime, please don't hesitate to reply to this email. We're here to help.

 

Warmly,

 

The Fork n' Film Team

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From: John.Herbst@ferguson.com <John.Herbst@ferguson.com>
Sent: Monday, July 6, 2026 1:55 PM
To: portland@forknfilm.com <portland@forknfilm.com>; Fork n Film <info@forknfilm.com>; stephanie@forknfilm.com <stephanie@forknfilm.com>; tickets@forknfilm.com <tickets@forknfilm.com>; Francesca Duncan <francesca@forknfilm.com>
Subject: RE: Event Postponed: Fork n' Film - urgent!!!!

 

Confirming receipt of email. Adding others as I got an invalid/return email.

 

Please provide a response to providing an immediate refund for our tickets.

 

John Herbst

360-304-3708

 

From: John Herbst <John.Herbst@ferguson.com>
Sent: Monday, July 6, 2026 12:16 PM
To: portland@forknfilm.com; info@forknfilm.com
Subject: Fw: Event Postponed: Fork n' Film

 

Fork N Film,

 

Please issue a refund for our tickets immediately.

 

We are tired of rescheduling and this has taken too long to get a refund.

 

Please advise asap. I cannot find a phone number. Please call me to discuss next steps or I will be forced to take legal action.

 

John Herbst

360-304-3708

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Begin forwarded message:

 

From: Cheyenne Williamson <cheyenne@thefishercorp.com>

Subject: Re: Event Postponed: Fork n' Film

Date: July 6, 2026 at 11:07:49 AM PDT

To: n' Film Portland Fork <portland@forknfilm.com>, <info@forknfilm.com>

 

Hello, 

I dont know why, but no one is responding to me after multiple attempts to get a refund. I bough my original tickets to view a show over 7 months ago! I rescheduled multiple times as you guys keep cancelling the shows we get tickets for. This has happened over 3 times now. This is completely ridiculous! 

I will be taking further action now. 

 

Cheyenne Williamson Executive Assistant | Fisher Family Holdings A PO Box 1020, Mulino, OR 97042 ­P 360-953-3209 ­E cheyenne@thefishercorp.com ­

 

 

 

On Jun 26, 2026, at 10:52 AM, Cheyenne Williamson <cheyenne@thefishercorp.com> wrote:

 

Hello, 

Please refund my money back. I still haven’t heard anything back from anyone. This is unacceptable. Thank you. 

Cheyenne Williamson  Executive Assistant / Human Resources | Fisher Family Holdings  A PO Box 1020, Mulino, OR 97042 ­P 360-953-3209 ­E cheyenne@thefishercorp.com ­

 

On Jun 5, 2026, at 9:15 PM, Cheyenne Williamson <cheyenne@thefishercorp.com> wrote:

 Hello, I still haven’t heard back, and haven’t received my refund. Can you please refund my account? Please and Thank you! 

Cheyenne Williamson  Executive Assistant / Human Resources | Fisher Family Holdings  A PO Box 1020, Mulino, OR 97042 ­P 360-953-3209 ­E cheyenne@thefishercorp.com ­

 

On May 13, 2026, at 9:53 AM, Fork n' Film Portland <portland@forknfilm.com> wrote:



Can't see this message? View in browser

 

Event Postponed   Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film show scheduled for May 15 & May 16 has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in June. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDPDX10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂      Prefer a Refund? If you would rather receive a refund, simply email portland@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

 

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