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Requesting refund

mjbalestrieri@gmail.com · landed in info@forknfilm.com

5 messages
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  • mjbalestrieri@gmail.comto info@forknfilm.comInbound
    9/13/2026, 5:45:50 PM

    Requesting refund

    My original purchase of 3 tickets to cloudy with a chance of meatballs event was cancelled earlier this year and I tried multiple times to exchange for another event date but the codes were not working, I sent multiple emails and never received any emails back. I would like a refund for my tickets now instead. 
    
    Thank you 
    Michelle Balestrieri
    
    
    
  • info@forknfilm.comto Michelle Balestrieri <mjbalestrieri@gmail.com>Inbound
    9/17/2026, 6:45:17 PM

    Re: Requesting refund

    Hello Michelle,

    Thank you for reaching out. We are very sorry for the frustration and the lack of response you have experienced regarding your tickets for the Cloudy with a Chance of Meatballs event.

    Unfortunately, the code you received is no longer valid and cannot be accepted through our current ticketing system. We understand how disappointing this may be, especially if you were hoping to use the code toward an upcoming experience.

    We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible. Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

    We sincerely appreciate your patience and understanding while we resolve this for you.

    On Sun, Sep 13, 2026 at 10:46 AM Michelle Balestrieri <mjbalestrieri@gmail.com> wrote:

    My original purchase of 3 tickets to cloudy with a chance of meatballs event was cancelled earlier this year and I tried multiple times to exchange for another event date but the codes were not working, I sent multiple emails and never received any emails back. I would like a refund for my tickets now instead.

    Thank you
    Michelle Balestrieri


  • info@forknfilm.comto Michelle Balestrieri <mjbalestrieri@gmail.com>Reply (operator)
    9/17/2026, 6:46:26 PM

    Re: Requesting refund

    Hello Michelle,

    Thank you for reaching out. We are very sorry for the frustration and lack of response you experienced regarding your tickets for the Cloudy with a Chance of Meatballs event.

    Unfortunately, the codes you received are no longer valid and cannot be accepted by our current ticketing system. We understand how disappointing this may be, especially if you were hoping to use the codes for an upcoming experience.

    We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible. Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

    We sincerely appreciate your patience and understanding while we resolve this for you.

    Warmest regards,
    The Fork n' Film Team

    On Sun, Sep 13, 2026 at 10:46 AM Michelle Balestrieri <mjbalestrieri@gmail.com> wrote:

    My original purchase of 3 tickets to cloudy with a chance of meatballs event was cancelled earlier this year and I tried multiple times to exchange for another event date but the codes were not working, I sent multiple emails and never received any emails back. I would like a refund for my tickets now instead.

    Thank you
    Michelle Balestrieri


    DeliveredOpenedClicked
  • mjbalestrieri@gmail.comto "n' Film Fork" <info@forknfilm.com>Inbound
    10/7/2026, 2:53:16 PM

    Re: Requesting refund

    Checking in to see if there are any updates it’s been 3 weeks and still no refund, do you have any update on how much longer? 

    Thank you 
    Michelle Balestrieri 


    On Sep 17, 2026, at 11:46 AM, Fork n' Film <info@forknfilm.com> wrote:

    
    Hello Michelle,

    Thank you for reaching out. We are very sorry for the frustration and lack of response you experienced regarding your tickets for the Cloudy with a Chance of Meatballs event.

    Unfortunately, the codes you received are no longer valid and cannot be accepted by our current ticketing system. We understand how disappointing this may be, especially if you were hoping to use the codes for an upcoming experience.

    We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible. Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

    We sincerely appreciate your patience and understanding while we resolve this for you.

    Warmest regards,
    The Fork n' Film Team

    On Sun, Sep 13, 2026 at 10:46 AM Michelle Balestrieri <mjbalestrieri@gmail.com> wrote:

    My original purchase of 3 tickets to cloudy with a chance of meatballs event was cancelled earlier this year and I tried multiple times to exchange for another event date but the codes were not working, I sent multiple emails and never received any emails back. I would like a refund for my tickets now instead.

    Thank you
    Michelle Balestrieri


  • info@forknfilm.comto Michelle Balestrieri <mjbalestrieri@gmail.com>Reply (operator)
    10/7/2026, 5:09:29 PM

    Re: Requesting refund

    Hello Michelle,

    Thank you for checking in with us. We sincerely apologize for the continued delay and completely understand your frustration.

    While we are unable to provide a specific completion date at this time, please know that your refund remains a priority for our team, and we are working to process it as quickly as possible. We will contact you directly and provide confirmation for your records as soon as your refund has been finalized.

    We truly appreciate your continued patience and understanding while we work to get this resolved for you.

    Warmest regards,
    The Fork n' Film Team

    On Wed, Oct 7, 2026 at 7:53 AM Michelle Balestrieri <mjbalestrieri@gmail.com> wrote:
    Checking in to see if there are any updates it’s been 3 weeks and still no refund, do you have any update on how much longer? 

    Thank you 
    Michelle Balestrieri 


    On Sep 17, 2026, at 11:46 AM, Fork n' Film <info@forknfilm.com> wrote:

    
    Hello Michelle,

    Thank you for reaching out. We are very sorry for the frustration and lack of response you experienced regarding your tickets for the Cloudy with a Chance of Meatballs event.

    Unfortunately, the codes you received are no longer valid and cannot be accepted by our current ticketing system. We understand how disappointing this may be, especially if you were hoping to use the codes for an upcoming experience.

    We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible. Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

    We sincerely appreciate your patience and understanding while we resolve this for you.

    Warmest regards,
    The Fork n' Film Team

    On Sun, Sep 13, 2026 at 10:46 AM Michelle Balestrieri <mjbalestrieri@gmail.com> wrote:

    My original purchase of 3 tickets to cloudy with a chance of meatballs event was cancelled earlier this year and I tried multiple times to exchange for another event date but the codes were not working, I sent multiple emails and never received any emails back. I would like a refund for my tickets now instead.

    Thank you
    Michelle Balestrieri


    DeliveredOpenedClicked

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