Re: Tickets

Hello once again there is no response. And I want my refund ASAP.

On Thu, Aug 27, 2026 at 11:23 AM Rosa Castaneda <crosa2105@gmail.com> wrote:

This email give zero update. I would like me refund for my tickets asap. I have attempted to contact you all for over 6 months, it has actually been almost a year. You guys are literally stealing money and this is not okay, 

I need my refund submitted adap as I spent a lot killing for this and you all continuously cancelled shows and no longer have them in my

Location. 

Resolve this now. 

On Thu, Aug 27, 2026 at 11:20 AM Fork n Film <info@forknfilm.com> wrote:

Hello Rosa,

Thank you for reaching out. We sincerely apologize the delay in communication and we appreciate your patience as we work through the remaining refunds.

We completely understand your desire to have this resolved, and we’re sorry for the length of time this has taken. We’re continuing to work through the process and are doing our best to move things along as quickly as possible.

We appreciate you giving us the time to get this taken care of. If you have any questions in the meantime, please feel free to reach out. We’ll keep you updated as we have more information regarding your refund.

Thank you again for your patience and understanding.

Warmest regards,

The Fork n' Film Team

---

From: Rosa Castaneda <crosa2105@gmail.com>
Sent: Wednesday, August 26, 2026 8:11 PM
To: Fork n Film <info@forknfilm.com>
Subject: Tickets

 

I have. Even trying to reach you all for over 6 months now regarding my refund. No one ever gets back to me. I’m extremely upset regarding how your company has now stolen my money. 

I needa response asap. I have tried all platforms and you all never respond.

I need you all to figure something out and refund me my money 

Hello Rosa,

Thank you for checking in regarding your refund. We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

We know some guests have been waiting longer than expected, and we truly appreciate your continued patience. While we’re unable to provide a specific timeline at this time, we also want to be transparent and avoid giving a timeframe that we cannot confidently guarantee. Your refund is still being processed, and we’ll be in touch as soon as it has been finalized.

Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience, understanding, and continued kindness while we work to complete these requests.

 
Warmest regards,
The Fork n’ Film Team

On Wed, Sep 9, 2026 at 6:09 PM Rosa Castaneda <crosa2105@gmail.com> wrote:

Reaching once again as you guys still have not had any resolution to this issue. It is so crazy how badly you guys treat your customer base 

On Wed, Sep 2, 2026 at 12:22 AM Rosa Castaneda <crosa2105@gmail.com> wrote:

Hello once again there is no response. And I want my refund ASAP.

On Thu, Aug 27, 2026 at 11:23 AM Rosa Castaneda <crosa2105@gmail.com> wrote:

This email give zero update. I would like me refund for my tickets asap. I have attempted to contact you all for over 6 months, it has actually been almost a year. You guys are literally stealing money and this is not okay, 

I need my refund submitted adap as I spent a lot killing for this and you all continuously cancelled shows and no longer have them in my

Location. 

Resolve this now. 

On Thu, Aug 27, 2026 at 11:20 AM Fork n Film <info@forknfilm.com> wrote:

Hello Rosa,

Thank you for reaching out. We sincerely apologize the delay in communication and we appreciate your patience as we work through the remaining refunds.

We completely understand your desire to have this resolved, and we’re sorry for the length of time this has taken. We’re continuing to work through the process and are doing our best to move things along as quickly as possible.

We appreciate you giving us the time to get this taken care of. If you have any questions in the meantime, please feel free to reach out. We’ll keep you updated as we have more information regarding your refund.

Thank you again for your patience and understanding.

Warmest regards,

The Fork n' Film Team

---

From: Rosa Castaneda <crosa2105@gmail.com>
Sent: Wednesday, August 26, 2026 8:11 PM
To: Fork n Film <info@forknfilm.com>
Subject: Tickets

 

I have. Even trying to reach you all for over 6 months now regarding my refund. No one ever gets back to me. I’m extremely upset regarding how your company has now stolen my money. 

I needa response asap. I have tried all platforms and you all never respond.

I need you all to figure something out and refund me my money 

It has been almost a year now?? 

When will this be processed?!

On Thu, Sep 17, 2026 at 1:45 PM Fork n' Film <info@forknfilm.com> wrote:

Hello Rosa,

Thank you for checking in regarding your refund. We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

We know some guests have been waiting longer than expected, and we truly appreciate your continued patience. While we’re unable to provide a specific timeline at this time, we also want to be transparent and avoid giving a timeframe that we cannot confidently guarantee. Your refund is still being processed, and we’ll be in touch as soon as it has been finalized.

Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience, understanding, and continued kindness while we work to complete these requests.

 
Warmest regards,
The Fork n’ Film Team

On Wed, Sep 9, 2026 at 6:09 PM Rosa Castaneda <crosa2105@gmail.com> wrote:

Reaching once again as you guys still have not had any resolution to this issue. It is so crazy how badly you guys treat your customer base 

On Wed, Sep 2, 2026 at 12:22 AM Rosa Castaneda <crosa2105@gmail.com> wrote:

Hello once again there is no response. And I want my refund ASAP.

On Thu, Aug 27, 2026 at 11:23 AM Rosa Castaneda <crosa2105@gmail.com> wrote:

This email give zero update. I would like me refund for my tickets asap. I have attempted to contact you all for over 6 months, it has actually been almost a year. You guys are literally stealing money and this is not okay, 

I need my refund submitted adap as I spent a lot killing for this and you all continuously cancelled shows and no longer have them in my

Location. 

Resolve this now. 

On Thu, Aug 27, 2026 at 11:20 AM Fork n Film <info@forknfilm.com> wrote:

Hello Rosa,

Thank you for reaching out. We sincerely apologize the delay in communication and we appreciate your patience as we work through the remaining refunds.

We completely understand your desire to have this resolved, and we’re sorry for the length of time this has taken. We’re continuing to work through the process and are doing our best to move things along as quickly as possible.

We appreciate you giving us the time to get this taken care of. If you have any questions in the meantime, please feel free to reach out. We’ll keep you updated as we have more information regarding your refund.

Thank you again for your patience and understanding.

Warmest regards,

The Fork n' Film Team

---

From: Rosa Castaneda <crosa2105@gmail.com>
Sent: Wednesday, August 26, 2026 8:11 PM
To: Fork n Film <info@forknfilm.com>
Subject: Tickets

 

I have. Even trying to reach you all for over 6 months now regarding my refund. No one ever gets back to me. I’m extremely upset regarding how your company has now stolen my money. 

I needa response asap. I have tried all platforms and you all never respond.

I need you all to figure something out and refund me my money 

Hello Rosa,

Thank you for following up regarding your refund.

We understand how upsetting and disappointing this continued delay has been, especially after you have already been waiting for months. We recognize that this is significantly longer than expected, and we understand why you are requesting answers and a resolution.

Please know that your refund request has not been overlooked. It remains in process, and our team is actively working to get outstanding refunds completed as quickly as possible.

At this time, we’re unable to provide a specific completion date. We understand that this may not be the update you were hoping to receive after waiting this long, but we want to be transparent rather than provide a timeframe that we cannot confidently guarantee.

As soon as your refund has been finalized, we will contact you directly and provide confirmation for your records.

We sincerely apologize for the extended delay and understand the concerns this experience has caused. We appreciate your continued patience while we work to get this completed for you.

Warmest regards,
The Fork n’ Film Team

On Thu, Sep 24, 2026 at 7:32 PM Rosa Castaneda <crosa2105@gmail.com> wrote:

Once again….

Where is my refund I need this asap for the VIP tickets I was promised and never used so I need my money back asap you scammers 

On Thu, Sep 17, 2026 at 1:46 PM Rosa Castaneda <crosa2105@gmail.com> wrote:

It has been almost a year now?? 

When will this be processed?!

On Thu, Sep 17, 2026 at 1:45 PM Fork n' Film <info@forknfilm.com> wrote:

Hello Rosa,

Thank you for checking in regarding your refund. We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

We know some guests have been waiting longer than expected, and we truly appreciate your continued patience. While we’re unable to provide a specific timeline at this time, we also want to be transparent and avoid giving a timeframe that we cannot confidently guarantee. Your refund is still being processed, and we’ll be in touch as soon as it has been finalized.

Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience, understanding, and continued kindness while we work to complete these requests.

 
Warmest regards,
The Fork n’ Film Team

On Wed, Sep 9, 2026 at 6:09 PM Rosa Castaneda <crosa2105@gmail.com> wrote:

Reaching once again as you guys still have not had any resolution to this issue. It is so crazy how badly you guys treat your customer base 

On Wed, Sep 2, 2026 at 12:22 AM Rosa Castaneda <crosa2105@gmail.com> wrote:

Hello once again there is no response. And I want my refund ASAP.

On Thu, Aug 27, 2026 at 11:23 AM Rosa Castaneda <crosa2105@gmail.com> wrote:

This email give zero update. I would like me refund for my tickets asap. I have attempted to contact you all for over 6 months, it has actually been almost a year. You guys are literally stealing money and this is not okay, 

I need my refund submitted adap as I spent a lot killing for this and you all continuously cancelled shows and no longer have them in my

Location. 

Resolve this now. 

On Thu, Aug 27, 2026 at 11:20 AM Fork n Film <info@forknfilm.com> wrote:

Hello Rosa,

Thank you for reaching out. We sincerely apologize the delay in communication and we appreciate your patience as we work through the remaining refunds.

We completely understand your desire to have this resolved, and we’re sorry for the length of time this has taken. We’re continuing to work through the process and are doing our best to move things along as quickly as possible.

We appreciate you giving us the time to get this taken care of. If you have any questions in the meantime, please feel free to reach out. We’ll keep you updated as we have more information regarding your refund.

Thank you again for your patience and understanding.

Warmest regards,

The Fork n' Film Team

---

From: Rosa Castaneda <crosa2105@gmail.com>
Sent: Wednesday, August 26, 2026 8:11 PM
To: Fork n Film <info@forknfilm.com>
Subject: Tickets

 

I have. Even trying to reach you all for over 6 months now regarding my refund. No one ever gets back to me. I’m extremely upset regarding how your company has now stolen my money. 

I needa response asap. I have tried all platforms and you all never respond.

I need you all to figure something out and refund me my money 

It has now officially been more the. A year. 

This refund needs to be processed ASAP. 

Idk what your hold up. I need this asap or I will be getting a lawyer. 

On Thu, Oct 1, 2026 at 1:57 PM Fork n' Film <info@forknfilm.com> wrote:

Hello Rosa,

Thank you for following up regarding your refund.

We understand how upsetting and disappointing this continued delay has been, especially after you have already been waiting for months. We recognize that this is significantly longer than expected, and we understand why you are requesting answers and a resolution.

Please know that your refund request has not been overlooked. It remains in process, and our team is actively working to get outstanding refunds completed as quickly as possible.

At this time, we’re unable to provide a specific completion date. We understand that this may not be the update you were hoping to receive after waiting this long, but we want to be transparent rather than provide a timeframe that we cannot confidently guarantee.

As soon as your refund has been finalized, we will contact you directly and provide confirmation for your records.

We sincerely apologize for the extended delay and understand the concerns this experience has caused. We appreciate your continued patience while we work to get this completed for you.

Warmest regards,
The Fork n’ Film Team

On Thu, Sep 24, 2026 at 7:32 PM Rosa Castaneda <crosa2105@gmail.com> wrote:

Once again….

Where is my refund I need this asap for the VIP tickets I was promised and never used so I need my money back asap you scammers 

On Thu, Sep 17, 2026 at 1:46 PM Rosa Castaneda <crosa2105@gmail.com> wrote:

It has been almost a year now?? 

When will this be processed?!

On Thu, Sep 17, 2026 at 1:45 PM Fork n' Film <info@forknfilm.com> wrote:

Hello Rosa,

Thank you for checking in regarding your refund. We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

We know some guests have been waiting longer than expected, and we truly appreciate your continued patience. While we’re unable to provide a specific timeline at this time, we also want to be transparent and avoid giving a timeframe that we cannot confidently guarantee. Your refund is still being processed, and we’ll be in touch as soon as it has been finalized.

Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience, understanding, and continued kindness while we work to complete these requests.

 
Warmest regards,
The Fork n’ Film Team

On Wed, Sep 9, 2026 at 6:09 PM Rosa Castaneda <crosa2105@gmail.com> wrote:

Reaching once again as you guys still have not had any resolution to this issue. It is so crazy how badly you guys treat your customer base 

On Wed, Sep 2, 2026 at 12:22 AM Rosa Castaneda <crosa2105@gmail.com> wrote:

Hello once again there is no response. And I want my refund ASAP.

On Thu, Aug 27, 2026 at 11:23 AM Rosa Castaneda <crosa2105@gmail.com> wrote:

This email give zero update. I would like me refund for my tickets asap. I have attempted to contact you all for over 6 months, it has actually been almost a year. You guys are literally stealing money and this is not okay, 

I need my refund submitted adap as I spent a lot killing for this and you all continuously cancelled shows and no longer have them in my

Location. 

Resolve this now. 

On Thu, Aug 27, 2026 at 11:20 AM Fork n Film <info@forknfilm.com> wrote:

Hello Rosa,

Thank you for reaching out. We sincerely apologize the delay in communication and we appreciate your patience as we work through the remaining refunds.

We completely understand your desire to have this resolved, and we’re sorry for the length of time this has taken. We’re continuing to work through the process and are doing our best to move things along as quickly as possible.

We appreciate you giving us the time to get this taken care of. If you have any questions in the meantime, please feel free to reach out. We’ll keep you updated as we have more information regarding your refund.

Thank you again for your patience and understanding.

Warmest regards,

The Fork n' Film Team

---

From: Rosa Castaneda <crosa2105@gmail.com>
Sent: Wednesday, August 26, 2026 8:11 PM
To: Fork n Film <info@forknfilm.com>
Subject: Tickets

 

I have. Even trying to reach you all for over 6 months now regarding my refund. No one ever gets back to me. I’m extremely upset regarding how your company has now stolen my money. 

I needa response asap. I have tried all platforms and you all never respond.

I need you all to figure something out and refund me my money