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Re: Refund

jenniferjara927@gmail.com · landed in info@forknfilm.com

4 messages
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Assigned:
  • jenniferjara927@gmail.comto n Film Fork <info@forknfilm.com>Inbound
    9/8/2026, 12:31:37 AM

    Re: Refund

    Reaching out again because I still don’t have an exact date on the refund. At this point this feels like a scam. Is there an address I can drive to to speak to someone in person??

    On Aug 18, 2026, at 7:40 PM, jennifer jara <jenniferjara927@gmail.com> wrote:

    
    Why is it taking so long for the refund? & it’s under the name of Emmanuel Cervantes 

    On Aug 18, 2026, at 12:06 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Jennifer,

    Thanks for following up with us.

    We completely understand wanting an update, and we're very sorry that your refund is taking longer than expected. We can confirm that your request is still being processed, and we'll email you as soon as it's been completed along with your refund confirmation.

    We truly appreciate your continued patience and are sorry for the inconvenience this delay has caused.

    If there's anything else we can help with in the meantime, just reply to this email and we'll be happy to assist.

    Warmly,
    The Fork n' Film Team

    From: jennifer jara <jenniferjara927@gmail.com>
    Sent: Monday, August 17, 2026 1:21 PM
    To: Fork n Film <info@forknfilm.com>
    Subject: Re: Refund
     
    Can I get an update ?

    On Aug 1, 2026, at 8:34 AM, jennifer jara <jenniferjara927@gmail.com> wrote:

    
    How do you know my information for the refund ? You guys don’t ask for more information to pull up my refund information ? I’ve been waiting for months for a response and it feels like this is a scam 

    On Jul 31, 2026, at 1:17 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Jennifer,

    Thanks for reaching out, and thank you for your patience.

    We're really sorry for the delay and completely understand how frustrating this has been. We've received your refund request, and while we don't have a specific timeline to share just yet, we'll email you as soon as your refund has been finalized.

    We know this has taken much longer than expected, and we're sorry for the inconvenience. Thank you for hanging in there while we work to get this resolved.

    If you have any questions in the meantime, just reply to this email and we'll be happy to help.

    Warmly,
    The Fork n' Film Team

    From: jennifer jara <jenniferjara927@gmail.com>
    Sent: Friday, July 31, 2026 11:15 AM
    To: Fork n Film <info@forknfilm.com>
    Subject: Refund
     
    Hi I made a reservation since April and you guys cancelled on me. I requested a refund and have not received that refund since then. Why is it taking so long?
  • jenniferjara927@gmail.comto n Film Fork <info@forknfilm.com>Inbound
    9/11/2026, 7:25:37 AM

    Fwd: Refund




    Begin forwarded message:

    From: jennifer jara <jenniferjara927@gmail.com>
    Date: September 7, 2026 at 5:31:48 PM PDT
    To: n Film Fork <info@forknfilm.com>
    Subject: Re: Refund

    
    Reaching out again because I still don’t have an exact date on the refund. At this point this feels like a scam. Is there an address I can drive to to speak to someone in person??

    On Aug 18, 2026, at 7:40 PM, jennifer jara <jenniferjara927@gmail.com> wrote:

    
    Why is it taking so long for the refund? & it’s under the name of Emmanuel Cervantes 

    On Aug 18, 2026, at 12:06 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Jennifer,

    Thanks for following up with us.

    We completely understand wanting an update, and we're very sorry that your refund is taking longer than expected. We can confirm that your request is still being processed, and we'll email you as soon as it's been completed along with your refund confirmation.

    We truly appreciate your continued patience and are sorry for the inconvenience this delay has caused.

    If there's anything else we can help with in the meantime, just reply to this email and we'll be happy to assist.

    Warmly,
    The Fork n' Film Team

    From: jennifer jara <jenniferjara927@gmail.com>
    Sent: Monday, August 17, 2026 1:21 PM
    To: Fork n Film <info@forknfilm.com>
    Subject: Re: Refund
     
    Can I get an update ?

    On Aug 1, 2026, at 8:34 AM, jennifer jara <jenniferjara927@gmail.com> wrote:

    
    How do you know my information for the refund ? You guys don’t ask for more information to pull up my refund information ? I’ve been waiting for months for a response and it feels like this is a scam 

    On Jul 31, 2026, at 1:17 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Jennifer,

    Thanks for reaching out, and thank you for your patience.

    We're really sorry for the delay and completely understand how frustrating this has been. We've received your refund request, and while we don't have a specific timeline to share just yet, we'll email you as soon as your refund has been finalized.

    We know this has taken much longer than expected, and we're sorry for the inconvenience. Thank you for hanging in there while we work to get this resolved.

    If you have any questions in the meantime, just reply to this email and we'll be happy to help.

    Warmly,
    The Fork n' Film Team

    From: jennifer jara <jenniferjara927@gmail.com>
    Sent: Friday, July 31, 2026 11:15 AM
    To: Fork n Film <info@forknfilm.com>
    Subject: Refund
     
    Hi I made a reservation since April and you guys cancelled on me. I requested a refund and have not received that refund since then. Why is it taking so long?
  • jenniferjara927@gmail.comto n Film Fork <info@forknfilm.com>Inbound
    9/18/2026, 8:43:07 PM

    Re: Refund

    Hello? Is there a number or address I can go and address this problem to? 

    On Sep 11, 2026, at 12:25 AM, jennifer jara <jenniferjara927@gmail.com> wrote:

    



    Begin forwarded message:

    From: jennifer jara <jenniferjara927@gmail.com>
    Date: September 7, 2026 at 5:31:48 PM PDT
    To: n Film Fork <info@forknfilm.com>
    Subject: Re: Refund

    
    Reaching out again because I still don’t have an exact date on the refund. At this point this feels like a scam. Is there an address I can drive to to speak to someone in person??

    On Aug 18, 2026, at 7:40 PM, jennifer jara <jenniferjara927@gmail.com> wrote:

    
    Why is it taking so long for the refund? & it’s under the name of Emmanuel Cervantes 

    On Aug 18, 2026, at 12:06 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Jennifer,

    Thanks for following up with us.

    We completely understand wanting an update, and we're very sorry that your refund is taking longer than expected. We can confirm that your request is still being processed, and we'll email you as soon as it's been completed along with your refund confirmation.

    We truly appreciate your continued patience and are sorry for the inconvenience this delay has caused.

    If there's anything else we can help with in the meantime, just reply to this email and we'll be happy to assist.

    Warmly,
    The Fork n' Film Team

    From: jennifer jara <jenniferjara927@gmail.com>
    Sent: Monday, August 17, 2026 1:21 PM
    To: Fork n Film <info@forknfilm.com>
    Subject: Re: Refund
     
    Can I get an update ?

    On Aug 1, 2026, at 8:34 AM, jennifer jara <jenniferjara927@gmail.com> wrote:

    
    How do you know my information for the refund ? You guys don’t ask for more information to pull up my refund information ? I’ve been waiting for months for a response and it feels like this is a scam 

    On Jul 31, 2026, at 1:17 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Jennifer,

    Thanks for reaching out, and thank you for your patience.

    We're really sorry for the delay and completely understand how frustrating this has been. We've received your refund request, and while we don't have a specific timeline to share just yet, we'll email you as soon as your refund has been finalized.

    We know this has taken much longer than expected, and we're sorry for the inconvenience. Thank you for hanging in there while we work to get this resolved.

    If you have any questions in the meantime, just reply to this email and we'll be happy to help.

    Warmly,
    The Fork n' Film Team

    From: jennifer jara <jenniferjara927@gmail.com>
    Sent: Friday, July 31, 2026 11:15 AM
    To: Fork n Film <info@forknfilm.com>
    Subject: Refund
     
    Hi I made a reservation since April and you guys cancelled on me. I requested a refund and have not received that refund since then. Why is it taking so long?
  • jenniferjara927@gmail.comto n Film Fork <info@forknfilm.com>Inbound
    9/22/2026, 5:04:21 AM

    Re: Refund



    On Sep 18, 2026, at 1:43 PM, jennifer jara <jenniferjara927@gmail.com> wrote:

    
    Hello? Is there a number or address I can go and address this problem to? 

    On Sep 11, 2026, at 12:25 AM, jennifer jara <jenniferjara927@gmail.com> wrote:

    



    Begin forwarded message:

    From: jennifer jara <jenniferjara927@gmail.com>
    Date: September 7, 2026 at 5:31:48 PM PDT
    To: n Film Fork <info@forknfilm.com>
    Subject: Re: Refund

    
    Reaching out again because I still don’t have an exact date on the refund. At this point this feels like a scam. Is there an address I can drive to to speak to someone in person??

    On Aug 18, 2026, at 7:40 PM, jennifer jara <jenniferjara927@gmail.com> wrote:

    
    Why is it taking so long for the refund? & it’s under the name of Emmanuel Cervantes 

    On Aug 18, 2026, at 12:06 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Jennifer,

    Thanks for following up with us.

    We completely understand wanting an update, and we're very sorry that your refund is taking longer than expected. We can confirm that your request is still being processed, and we'll email you as soon as it's been completed along with your refund confirmation.

    We truly appreciate your continued patience and are sorry for the inconvenience this delay has caused.

    If there's anything else we can help with in the meantime, just reply to this email and we'll be happy to assist.

    Warmly,
    The Fork n' Film Team

    From: jennifer jara <jenniferjara927@gmail.com>
    Sent: Monday, August 17, 2026 1:21 PM
    To: Fork n Film <info@forknfilm.com>
    Subject: Re: Refund
     
    Can I get an update ?

    On Aug 1, 2026, at 8:34 AM, jennifer jara <jenniferjara927@gmail.com> wrote:

    
    How do you know my information for the refund ? You guys don’t ask for more information to pull up my refund information ? I’ve been waiting for months for a response and it feels like this is a scam 

    On Jul 31, 2026, at 1:17 PM, Fork n Film <info@forknfilm.com> wrote:

    
    Hello Jennifer,

    Thanks for reaching out, and thank you for your patience.

    We're really sorry for the delay and completely understand how frustrating this has been. We've received your refund request, and while we don't have a specific timeline to share just yet, we'll email you as soon as your refund has been finalized.

    We know this has taken much longer than expected, and we're sorry for the inconvenience. Thank you for hanging in there while we work to get this resolved.

    If you have any questions in the meantime, just reply to this email and we'll be happy to help.

    Warmly,
    The Fork n' Film Team

    From: jennifer jara <jenniferjara927@gmail.com>
    Sent: Friday, July 31, 2026 11:15 AM
    To: Fork n Film <info@forknfilm.com>
    Subject: Refund
     
    Hi I made a reservation since April and you guys cancelled on me. I requested a refund and have not received that refund since then. Why is it taking so long?

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