Important Update Regarding Your Fork n' Film Reservation

Hello Carole,

Thanks for your email. We can confirm that the event is cancelled. We're very sorry for the confusion and conflicting information. 

We understand how important receiving your refunds is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible. Your refunds remain on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience, understanding, and continued kindness while we resolve this for you.

 
Warmest regards,
The Fork n’ Film Team

On Wed, Sep 9, 2026 at 8:14 AM Carole Micozzi <ravmic09@gmail.com> wrote:

I just received an email from you stating the event was taking place. Can you please confirm if the event is cancelled or not. Conflicting emails are very confusing. Further, if the event is cancelled can you please let me know when I can expect a refund?

I've been waiting on a refund from The Little Mermaid since April at the San Francisco location.

Thank you - Carole 

On Mon, Sep 7, 2026 at 1:58 PM Fork n' Film <info@forknfilm.com> wrote:

Hello Carole,

We're reaching out regarding your upcoming Fork n' Film reservation in Los Angeles.

Unfortunately, the show on September 12th at 1:30 PM has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

We understand you were looking forward to attending this event. We will accommodate a full refund for your tickets. Once processed, we’ll send you a confirmation email as soon as it has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.

Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.

Warmly,

The Fork n' Film Team