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Fwd: Important Update Regarding Your Fork n' Film Reservation

jfu3e5@gmail.com · landed in info@forknfilm.com

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  • jfu3e5@gmail.comto "Fork n' Film" <info@forknfilm.com>Inbound
    9/4/2026, 2:31:33 PM

    Fwd: Important Update Regarding Your Fork n' Film Reservation

    Hello Fork n Film Team!

    I received this email a few days ago saying my reservation for Ratatouille, today at 6:30 PM PST in Los Angeles was cancelled and the tickets will be refunded. 

    Yet, at 2AM today I got a reminder email saying that the show was still on and to show up today. Is this show really cancelled or not?

    The original cancellation email is forwarded below. 

    Thanks,
    Jordan Fuse

    Begin forwarded message:

    Date: September 1, 2026 at 2:13:59 PM PDT
    Subject: Important Update Regarding Your Fork n' Film Reservation

    
    Hello Jordan​,

    We're reaching out regarding your upcoming Fork n' Film reservation in Los Angeles.

    Unfortunately, the show on September 4 at 6:30 PM has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

    We understand you were looking forward to attending this event. At this time, we will accommodate a full refund for your tickets will be processed, and we'll send you a confirmation email as soon as your refund has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.

    Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.

    Warmly,
    The Fork n' Film Team

  • info@forknfilm.comto Jordan Fuse <jfu3e5@gmail.com>Reply (operator)
    9/4/2026, 4:33:16 PM

    Re: Important Update Regarding Your Fork n' Film Reservation

    Hello Jordan, 

    Thank you for reaching out to us. We can confirm that this evening’s event has been cancelled.

    We recently sent an email with the cancellation details included below. We’re sorry if you did not receive that message or if you received any automated emails with conflicting information.

    We sincerely apologize for any confusion or inconvenience this may have caused. We truly appreciate your patience and understanding, and we hope to welcome you to a future Fork n’ Film event.

    Unfortunately, the show on September 4 at 6:30 PM has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

    We understand you were looking forward to attending this event. At this time, we will accommodate a full refund for your tickets will be processed, and we'll send you a confirmation email as soon as your refund has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.

    Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.

    Warmly,
    The Fork n' Film Team

    On Fri, Sep 4, 2026 at 7:31 AM Jordan Fuse <jfu3e5@gmail.com> wrote:
    Hello Fork n Film Team!

    I received this email a few days ago saying my reservation for Ratatouille, today at 6:30 PM PST in Los Angeles was cancelled and the tickets will be refunded. 

    Yet, at 2AM today I got a reminder email saying that the show was still on and to show up today. Is this show really cancelled or not?

    The original cancellation email is forwarded below. 

    Thanks,
    Jordan Fuse

    Begin forwarded message:

    Date: September 1, 2026 at 2:13:59 PM PDT
    Subject: Important Update Regarding Your Fork n' Film Reservation

    
    Hello Jordan​,

    We're reaching out regarding your upcoming Fork n' Film reservation in Los Angeles.

    Unfortunately, the show on September 4 at 6:30 PM has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

    We understand you were looking forward to attending this event. At this time, we will accommodate a full refund for your tickets will be processed, and we'll send you a confirmation email as soon as your refund has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.

    Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.

    Warmly,
    The Fork n' Film Team

    DeliveredOpenedClicked
  • jfu3e5@gmail.comto "n' Film Fork" <info@forknfilm.com>Inbound
    9/11/2026, 4:10:02 AM

    Re: Important Update Regarding Your Fork n' Film Reservation

    Thanks for clarifying!

    When can we expect the refunds to be processed? 

    Thanks,
    Jordan Fuse

    On Sep 4, 2026, at 9:33 AM, Fork n' Film <info@forknfilm.com> wrote:

    
    Hello Jordan, 

    Thank you for reaching out to us. We can confirm that this evening’s event has been cancelled.

    We recently sent an email with the cancellation details included below. We’re sorry if you did not receive that message or if you received any automated emails with conflicting information.

    We sincerely apologize for any confusion or inconvenience this may have caused. We truly appreciate your patience and understanding, and we hope to welcome you to a future Fork n’ Film event.

    Unfortunately, the show on September 4 at 6:30 PM has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

    We understand you were looking forward to attending this event. At this time, we will accommodate a full refund for your tickets will be processed, and we'll send you a confirmation email as soon as your refund has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.

    Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.

    Warmly,
    The Fork n' Film Team

    On Fri, Sep 4, 2026 at 7:31 AM Jordan Fuse <jfu3e5@gmail.com> wrote:
    Hello Fork n Film Team!

    I received this email a few days ago saying my reservation for Ratatouille, today at 6:30 PM PST in Los Angeles was cancelled and the tickets will be refunded. 

    Yet, at 2AM today I got a reminder email saying that the show was still on and to show up today. Is this show really cancelled or not?

    The original cancellation email is forwarded below. 

    Thanks,
    Jordan Fuse

    Begin forwarded message:

    Date: September 1, 2026 at 2:13:59 PM PDT
    Subject: Important Update Regarding Your Fork n' Film Reservation

    
    Hello Jordan​,

    We're reaching out regarding your upcoming Fork n' Film reservation in Los Angeles.

    Unfortunately, the show on September 4 at 6:30 PM has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

    We understand you were looking forward to attending this event. At this time, we will accommodate a full refund for your tickets will be processed, and we'll send you a confirmation email as soon as your refund has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.

    Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.

    Warmly,
    The Fork n' Film Team

  • jfu3e5@gmail.comto "n' Film Fork" <info@forknfilm.com>Inbound
    9/13/2026, 10:57:09 PM

    Re: Important Update Regarding Your Fork n' Film Reservation

    Hi Fork n Film Team:

    Following up to see when the refund will be processed for the Ratatouille Show that was cancelled in Los Angeles on September 4th. My card provider has not indicated that they received a refund from you yet. 

    I’ve had pretty good experiences when I’ve used your services in the past, so wanted to follow up with you first. 

    Thanks,
         
    Jordan Fuse

    On Sep 10, 2026, at 9:10 PM, Jordan Fuse <jfu3e5@gmail.com> wrote:

    Thanks for clarifying!

    When can we expect the refunds to be processed? 

    Thanks,
    Jordan Fuse

    On Sep 4, 2026, at 9:33 AM, Fork n' Film <info@forknfilm.com> wrote:

    
    Hello Jordan, 

    Thank you for reaching out to us. We can confirm that this evening’s event has been cancelled.

    We recently sent an email with the cancellation details included below. We’re sorry if you did not receive that message or if you received any automated emails with conflicting information.

    We sincerely apologize for any confusion or inconvenience this may have caused. We truly appreciate your patience and understanding, and we hope to welcome you to a future Fork n’ Film event.

    Unfortunately, the show on September 4 at 6:30 PM has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

    We understand you were looking forward to attending this event. At this time, we will accommodate a full refund for your tickets will be processed, and we'll send you a confirmation email as soon as your refund has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.

    Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.

    Warmly,
    The Fork n' Film Team

    On Fri, Sep 4, 2026 at 7:31 AM Jordan Fuse <jfu3e5@gmail.com> wrote:
    Hello Fork n Film Team!

    I received this email a few days ago saying my reservation for Ratatouille, today at 6:30 PM PST in Los Angeles was cancelled and the tickets will be refunded. 

    Yet, at 2AM today I got a reminder email saying that the show was still on and to show up today. Is this show really cancelled or not?

    The original cancellation email is forwarded below. 

    Thanks,
    Jordan Fuse

    Begin forwarded message:

    Date: September 1, 2026 at 2:13:59 PM PDT
    Subject: Important Update Regarding Your Fork n' Film Reservation

    
    Hello Jordan​,

    We're reaching out regarding your upcoming Fork n' Film reservation in Los Angeles.

    Unfortunately, the show on September 4 at 6:30 PM has been canceled. We sincerely apologize for the inconvenience and disappointment this may cause. We know many of our guests make special plans around these experiences, and we're truly sorry for the change.

    We understand you were looking forward to attending this event. At this time, we will accommodate a full refund for your tickets will be processed, and we'll send you a confirmation email as soon as your refund has been finalized. Please note that refunds are currently taking longer than usual to process, and we truly appreciate your patience and understanding.

    Thank you again for your understanding. If you have any questions, please don't hesitate to reply to this email. We're always happy to help.

    Warmly,
    The Fork n' Film Team

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