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Refund tickets

tylergiusti75@gmail.com · landed in arizona@forknfilm.com

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  • tylergiusti75@gmail.comto tempe@forknfilm.comInbound
    7/1/2026, 5:59:19 PM

    Refund tickets

    Hi Fork n Film,
    
    I had a ticket to ratatouille for march 21st and was both unable to reschedule or attain a refund. 
    
    I would like a refund if possible as I never attended due to the cancellation of that event(operationally from you guys). 
    
    Please let me know if you can accommodate my request.
    
    Tyler Giusti
    
    

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  • arizona@forknfilm.comto Tyler Giusti <tylergiusti75@gmail.com>Inbound
    7/2/2026, 12:00:06 AM

    Re: Refund tickets

    Hello Tyler, 

    Thanks for reaching out. We are truly sorry for the cancellation of your event back in March. 

    On Wed, Jul 1, 2026 at 10:59 AM Tyler Giusti <tylergiusti75@gmail.com> wrote:
    Hi Fork n Film,

    I had a ticket to ratatouille for march 21st and was both unable to reschedule or attain a refund.

    I would like a refund if possible as I never attended due to the cancellation of that event(operationally from you guys).

    Please let me know if you can accommodate my request.

    Tyler Giusti

  • arizona@forknfilm.comto Tyler Giusti <tylergiusti75@gmail.com>Reply (operator)
    7/2/2026, 12:03:40 AM

    Re: Refund tickets

    Hello Tyler, 

    Thanks for reaching out. We are truly sorry for the cancellation of your event back in March, and we are happy to accommodate a refund.

    I have flagged your order for a full refund of $409.98. Refunds are processed in the order that they are received. As soon as your refund is processed, we will reach back out with an update and a copy of your refund receipt.

    If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Wed, Jul 1, 2026 at 10:59 AM Tyler Giusti <tylergiusti75@gmail.com> wrote:
    Hi Fork n Film,

    I had a ticket to ratatouille for march 21st and was both unable to reschedule or attain a refund.

    I would like a refund if possible as I never attended due to the cancellation of that event(operationally from you guys).

    Please let me know if you can accommodate my request.

    Tyler Giusti

    DeliveredOpenedClicked
  • tylergiusti75@gmail.comto Fork Film <arizona@forknfilm.com>Inbound
    7/2/2026, 12:12:52 AM

    Re: Refund tickets

    Thank you!

    On Wed, Jul 1, 2026 at 5:03 PM Fork Film <arizona@forknfilm.com> wrote:
    Hello Tyler, 

    Thanks for reaching out. We are truly sorry for the cancellation of your event back in March, and we are happy to accommodate a refund.

    I have flagged your order for a full refund of $409.98. Refunds are processed in the order that they are received. As soon as your refund is processed, we will reach back out with an update and a copy of your refund receipt.

    If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Wed, Jul 1, 2026 at 10:59 AM Tyler Giusti <tylergiusti75@gmail.com> wrote:
    Hi Fork n Film,

    I had a ticket to ratatouille for march 21st and was both unable to reschedule or attain a refund.

    I would like a refund if possible as I never attended due to the cancellation of that event(operationally from you guys).

    Please let me know if you can accommodate my request.

    Tyler Giusti

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