No Address Given

Hey,

I still haven't received my refund, I bought these tickets as one of my wife’s wedding gifts. I’d like this fixed immediately please

On Wed, Aug 19, 2026 at 1:55 PM Fork n Film <info@forknfilm.com> wrote:

Hello Quentin,

Thank you for following up with us again. We’re very sorry that you’re still waiting for your refund.

Your refund request has been received and is still pending. We are following up with our team and working to get this resolved for you. We sincerely apologize for the delay and wish we could provide you with a more specific timeframe at this point.

As soon as your refund has been finalized, we’ll reach out with a confirmation so you know it has been completed.

Thank you for your continued patience, and again, we’re very sorry for the wait.

Warmly,

The Fork n’ Film Team

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From: Quentin Inniss <quentininniss@gmail.com>
Sent: Tuesday, August 18, 2026 10:53 AM
To: Fork n Film <info@forknfilm.com>
Subject: Re: No Address Given

 

Thank you for getting back to me! I haven't received the refund yet

On Thu, Jul 16, 2026 at 11:52 AM Fork n Film <info@forknfilm.com> wrote:

Hello Quentin,

Thank you for sending those details.

We are so incredibly sorry for the confusion and disappointment surrounding your upcoming reservation. I can only imagine how frustrating it must be to look forward to a special night out, only to find out the event is no longer happening and that you never received the location details.

To share some context, Fork n' Film is currently undergoing significant operational changes, which has unfortunately required us to pause all of our San Francisco operations for the time being. While we sincerely hope to bring our experiences back to the Bay Area in the future, we are deeply sorry for the disruption this has caused to your plans.

Our team did send out a cancellation notice to all registered guests. If you didn't see it, it may have gone to your spam or junk folder. Still, we completely understand how disheartening it is to miss an important update like this, and we apologize for any communication gap.

Please rest assured that your refund has already been logged in our system. Because of our current operational transition, refunds are taking a bit longer than usual to process. We truly appreciate your patience and understanding as our team works to get this finalized for you. As soon as your refund goes through, we will send a confirmation email directly to you along with your receipt.

Thank you again for your incredible grace and patience with us during this time. We truly hope to have the opportunity to welcome you back to a magical Fork n' Film experience once we are back in San Francisco.

Warmest regards,

The Fork n' Film Team

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From: Quentin Inniss <quentininniss@gmail.com>
Sent: Thursday, July 16, 2026 10:32 AM
To: Fork n Film <info@forknfilm.com>
Subject: Re: No Address Given

 

Quentin Inniss 

quentininniss@gmail.com

San Francisco 

On Thu, Jul 16, 2026 at 10:32 AM Fork n Film <info@forknfilm.com> wrote:

Hello Quentin,

Thank you for your email and your patience. Please provide the following details and we'll gladly follow up with you.

• First & Last name associated with the reservation
• Email associated with the reservation
• Location

We look forward to hearing from you soon.

Have a great day.

Warm regards,

The Fork n' Film Team

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From: Quentin Inniss <quentininniss@gmail.com>
Sent: Thursday, July 16, 2026 7:17 AM
To: Fork n Film <info@forknfilm.com>
Subject: Re: No Address Given

 

Hello,

I still haven't received a reply regarding the Fork n Film tickets. If I don't get a response by tomorrow, I will be disputing with my bank. 

On Mon, Jun 29, 2026 at 4:41 AM Quentin Inniss <quentininniss@gmail.com> wrote:

Hello, 

I wanted to reach out because I purchased two tickets to Fork and Film and was never sent the address the day of the supposed showing. I wanted to reach out to see if I could either get a replacement ticket or a refund