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Ticket refund from April

cstockdale0217@gmail.com · landed in arizona@forknfilm.com

4 messages
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  • cstockdale0217@gmail.comto Film Fork <arizona@forknfilm.com>Inbound
    6/28/2026, 4:07:26 PM

    Ticket refund from April

    Hello,

My name is Colleen Stockdale and I still don't have my refund. I had tickets for Alice and Wonderland in Scottsdale back in April, it is now almost July and I have received nothing. The event was cancelled therefore, I should be entitled to a refund for my two tickets..and I reached out back in May and got nothing. How much longer is this going to take? 

Please let me know. 

Thank you.
  • cstockdale0217@gmail.comto Film Fork <arizona@forknfilm.com>Inbound
    6/28/2026, 4:08:34 PM

    Ticket refund from April

    Hello,

My name is Colleen Stockdale and I still don't have my refund. I had tickets for Alice and Wonderland in Scottsdale back in April, it is now almost July and I have received nothing. The event was cancelled therefore, I should be entitled to a refund for my two tickets..and I reached out back in May and got nothing. How much longer is this going to take?

Please let me know.

Thank you.
  • arizona@forknfilm.comto colleen stockdale <cstockdale0217@gmail.com>Inbound
    7/2/2026, 12:30:46 AM

    Re: Ticket refund from April

    H

    On Sun, Jun 28, 2026 at 9:08 AM colleen stockdale <cstockdale0217@gmail.com> wrote:

    Hello,

    My name is Colleen Stockdale and I still don't have my refund. I had tickets for Alice and Wonderland in Scottsdale back in April, it is now almost July and I have received nothing. The event was cancelled therefore, I should be entitled to a refund for my two tickets..and I reached out back in May and got nothing. How much longer is this going to take?

    Please let me know.

    Thank you.
  • arizona@forknfilm.comto colleen stockdale <cstockdale0217@gmail.com>Reply (operator)
    7/2/2026, 12:33:37 AM

    Re: Ticket refund from April

    Hello Colleen,

    Thank you for checking in on your refund. I completely understand your concerns, and I can assure you that your refund of $204.98 is pending in our system. 

    Unfortunately, due to major operational changes, things have been taking longer than normal, but this remains a top priority for our team. We are working through each refund request as quickly as possible and will update you once yours is processed. 

    If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Sun, Jun 28, 2026 at 9:08 AM colleen stockdale <cstockdale0217@gmail.com> wrote:

    Hello,

    My name is Colleen Stockdale and I still don't have my refund. I had tickets for Alice and Wonderland in Scottsdale back in April, it is now almost July and I have received nothing. The event was cancelled therefore, I should be entitled to a refund for my two tickets..and I reached out back in May and got nothing. How much longer is this going to take?

    Please let me know.

    Thank you.
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