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Coco May 1-3 Postpone Refund/Reschedule

javierayala7955@gmail.com · landed in arizona@forknfilm.com

3 messages
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  • javierayala7955@gmail.comto arizona@forknfilm.comInbound
    6/25/2026, 3:24:51 PM

    Coco May 1-3 Postpone Refund/Reschedule

    Good morning. I’m reaching out because I wanted to know instead of a refund if I were able to reschedule for a different location in July. I wasn’t able to reschedule back in May for Scottsdale as I live in California and was only there for the weekend. I’d prefer to reschedule for Shrek in Los Angeles on July 3rd at 6pm. If unable to accommodate then I just prefer a refund. If you need anything for me just let me know. Thank you

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  • arizona@forknfilm.comto Javier Ayala <javierayala7955@gmail.com>Inbound
    7/2/2026, 12:50:07 AM

    Re: Coco May 1-3 Postpone Refund/Reschedule

    Hello Javier,

    Thank you for reaching out. We are truly sorry for the cancellation of Coco back in May. Unfortunately, at this time, we are unable to accommodate a reschedule for a different location. I apologize for the inconvenience.

    With that being said, we are more than happy to accommodate a full refund

    On Thu, Jun 25, 2026 at 8:25 AM Javier Ayala <javierayala7955@gmail.com> wrote:
    Good morning. I’m reaching out because I wanted to know instead of a refund if I were able to reschedule for a different location in July. I wasn’t able to reschedule back in May for Scottsdale as I live in California and was only there for the weekend. I’d prefer to reschedule for Shrek in Los Angeles on July 3rd at 6pm. If unable to accommodate then I just prefer a refund. If you need anything for me just let me know. Thank you

    Sent from my iPhone
  • arizona@forknfilm.comto Javier Ayala <javierayala7955@gmail.com>Reply (operator)
    7/2/2026, 12:52:10 AM

    Re: Coco May 1-3 Postpone Refund/Reschedule

    Hello Javier,

    Thank you for reaching out. We are truly sorry for the cancellation of Coco back in May. Unfortunately, at this time, we are unable to accommodate a reschedule for a different location. I apologize for the inconvenience.

    With that being said, we are more than happy to accommodate a full refund of $204.98. Due to operational changes, we have been experiencing some delays, but this remains a top priority for our team. As soon as your refund is processed, we will provide a copy of your refund receipt.

    If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Thu, Jun 25, 2026 at 8:25 AM Javier Ayala <javierayala7955@gmail.com> wrote:
    Good morning. I’m reaching out because I wanted to know instead of a refund if I were able to reschedule for a different location in July. I wasn’t able to reschedule back in May for Scottsdale as I live in California and was only there for the weekend. I’d prefer to reschedule for Shrek in Los Angeles on July 3rd at 6pm. If unable to accommodate then I just prefer a refund. If you need anything for me just let me know. Thank you

    Sent from my iPhone
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