🚨 URGENT — Contact (Ticket issue): Zaria Adams

🚨 URGENT — New Contact Form Submission

Purpose: Ticket issue

Reply directly to this email to respond to Zaria Adams.



Dear Zaria Adams,

Please accept my sincerest apologies for the lack of communication and the delay in responding to your previous messages. We are currently managing a high volume of inquiries, but I understand how frustrating this experience has been for you, especially regarding your rescheduled tickets for the Los Angeles show.

I would like to assist you in resolving this immediately. Could you please let me know how I can best help you today? Whether you would like me to assist with the rescheduling process or if you would prefer to proceed with a refund, I am here to ensure this is handled for you.

Warmly,

Alex

On Wed, Jun 24, 2026 at 1:07 PM Fork n' Film <hello@mail.forknfilm.com> wrote:

🚨 URGENT — New Contact Form Submission

Purpose: Ticket issue

Name	Zaria Adams
Email	znadams96@gmail.com
Phone	5623285038
Booking ref	302F-HJB4-CST
Show date	2026-05-16
City	Los Angeles
Marketing opt-in	— No
Message	I received an email stating that this show had been postponed and given a link to use a ticket for a later date. However, the information that the link to reschedule my ticket doesn’t match my order information. So I have been unable to reschedule. I have sent around seven or eight emails to the members email as well as the info email. I’ve even sent messages through DM’s on Instagram and no one has responded to me in over a month. I really wanted to reschedule this event, but the customer service or lack thereof is making me want a refund to never deal with this company again because I’ve never had a lack of consideration such as this please respond back to any of the messages that I’ve sent from this email with assistance thank you.

Reply directly to this email to respond to Zaria Adams.



Dear Zaria Adams,

Please accept my sincerest apologies for the lack of communication and the delay in responding to your previous messages. We are currently managing a high volume of inquiries, but I understand how frustrating this experience has been for you, especially regarding your rescheduled tickets for the Los Angeles show.

I would like to assist you in resolving this immediately. Could you please let me know how I can best help you today? Whether you would like me to assist with the rescheduling process or if you would prefer to proceed with a refund, I am here to ensure this is handled for you.

Warmly,

Alex

On Wed, Jun 24, 2026 at 1:07 PM Fork n' Film <hello@mail.forknfilm.com> wrote:

🚨 URGENT — New Contact Form Submission

Purpose: Ticket issue

Name	Zaria Adams
Email	znadams96@gmail.com
Phone	5623285038
Booking ref	302F-HJB4-CST
Show date	2026-05-16
City	Los Angeles
Marketing opt-in	— No
Message	I received an email stating that this show had been postponed and given a link to use a ticket for a later date. However, the information that the link to reschedule my ticket doesn’t match my order information. So I have been unable to reschedule. I have sent around seven or eight emails to the members email as well as the info email. I’ve even sent messages through DM’s on Instagram and no one has responded to me in over a month. I really wanted to reschedule this event, but the customer service or lack thereof is making me want a refund to never deal with this company again because I’ve never had a lack of consideration such as this please respond back to any of the messages that I’ve sent from this email with assistance thank you.

Reply directly to this email to respond to Zaria Adams.