Important: Showtime Change for Your Fork n' Film Reservation

Hello Amaya,

We're reaching out to share an important update regarding your upcoming Fork n' Film reservation. Unfortunately, due to a venue scheduling issue, we are no longer able to host your event on June 19th. We sincerely apologize for any inconvenience this may cause.

To ensure you can still enjoy the experience that same weekend, we've already rebooked your reservation for the next available show.

Please note that your event has been moved to June 20th at 1:30 PM. Your reservation has been automatically transferred to the new event date and time, and no further action is required on your part.

Thank you for your understanding and flexibility. We look forward to welcoming you and providing a memorable experience.

Please reply to this email at your earliest convenience to confirm that you received this update and will be attending the new showtime.

If this change does not work for you, or if you have any questions or concerns, please don't hesitate to reach out. We're always happy to help.

We look forward to seeing you soon!

Warmly,
Esperanza
Customer Support Manager

Hello Amaya,

Thank you for letting us know. We completely understand that the updated showtime does not work for you, and we are happy to accommodate your refund request. Once again, we apologize for the change in plans and any inconvenience caused.

Please note that refunds are currently taking longer than usual to process. Once finalized, we'll email you a confirmation along with a copy of your refund receipt.

We're sorry we won't see you this time and we hope to host you in the future.

Have a great day.

Warmly,
Esperanza

On Fri, Jun 12, 2026 at 7:16 AM Amaya M Hall <amayamichelle922@gmail.com> wrote:

Good Morning,

I am emailing this morning to know if there is option to cancel and get a refund. 

I am not from new york and will be there on a trip from June 16th to June 20th. I will be heading back on a greyhound scheduled for 11 AM because I work the next day, so I would not be able to make the movie on the change date and time. Please let me know what can be done.

Sincerely,

Amaya Hall

On Thu, Jun 11, 2026 at 2:45 PM Fork Film <newyork@forknfilm.com> wrote:

Hello Amaya,

We're reaching out to share an important update regarding your upcoming Fork n' Film reservation. Unfortunately, due to a venue scheduling issue, we are no longer able to host your event on June 19th. We sincerely apologize for any inconvenience this may cause.

To ensure you can still enjoy the experience that same weekend, we've already rebooked your reservation for the next available show.

Please note that your event has been moved to June 20th at 1:30 PM. Your reservation has been automatically transferred to the new event date and time, and no further action is required on your part.

Thank you for your understanding and flexibility. We look forward to welcoming you and providing a memorable experience.

Please reply to this email at your earliest convenience to confirm that you received this update and will be attending the new showtime.

If this change does not work for you, or if you have any questions or concerns, please don't hesitate to reach out. We're always happy to help.

We look forward to seeing you soon!

Warmly,
Esperanza
Customer Support Manager