Re: Refund for Ratatouille
lopezjamilex711@gmail.com · landed in losangeles@forknfilm.com
- lopezjamilex711@gmail.comto Film Fork <losangeles@forknfilm.com>Inbound6/7/2026, 8:18:33 PM
Re: Refund for Ratatouille
I still haven’t received a refund is there a timeline or a way I could just rebook or something?On Apr 16, 2026, at 07:56, Jamilex Lopez <lopezjamilex711@gmail.com> wrote:
I still haven’t received a refund is there a timeline on when I should expect it?On Mar 27, 2026, at 08:45, Fork Film <losangeles@forknfilm.com> wrote:
Dear Jamilex,
I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused.
Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.
Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.
If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.
If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.
We hope to have the pleasure of hosting you at Fork n’ Film in the future.
Warm regards,
Alex
On Fri, Mar 27, 2026 at 8:28 AM Jamilex Lopez <lopezjamilex711@gmail.com> wrote:Good morning,
I’m requesting a refund for the event they got postponed on 20 March 26.
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