Re: Refund

To whom it may concern,

My partner registered and purchased 2 tickets for this upcoming Friday, May 1st to celebrate our anniversary by watching Coco through Fork N Film.

We received the email informing us of the postponement this evening. This is an event we were highly anticipating and excited to experience. We appreciate prioritizing the quality of the experience therefore we completely understand the dilemma. 

After looking through the films in the Reschedule Link, we collectively agreed to redirect our film choice to Ratatouille. Unfortunately, we have been unsuccessful with that registration as well.

I noticed on the main page website, Ratatouille is available for Saturday June 6th with General Admission which works perfect for our schedule - but when I check this date under the Rescheduled Link, the date states “SOLD OUT”.

My partner and I would still love to indulge in this experience and we are not wanting a refund. If you can please help us at your soonest convenience, it would be immensely appreciated.

Please reach out to me regarding the registered name my partner submitted our original general admissions tickets under.

Thank you for your time.
Taylor