You received a chargeback: $102.49 and a chargeback fee were withdrawn from your Wix Payments account for https://portland.forknfilm.com/
wix-team@notification.wix.com · landed in info@forknfilm.com
- wix-team@notification.wix.comto info@forknfilm.comInbound6/6/2026, 10:15:51 PM
You received a chargeback: $102.49 and a chargeback fee were withdrawn from your Wix Payments account for https://portland.forknfilm.com/
You have an open chargeback
One of your customers opened a chargeback for a recent payment, so their bank reversed the charge.
As a result, $102.49 was withdrawn from your Wix Payments account and you were charged a $15.00 chargeback fee for https://portland.forknfilm.com/. To try and get this money back, you can submit a dispute by June 18, 2026.
Chargeback details
Payment ID: b9b92978-3bfd-4273-bf16-9a08ff364de7
Customer: Melissa Panasuk
Payment date: November 10, 2025
Payment amount: $102.49
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by June 18, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If your customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound6/6/2026, 10:22:04 PM
You received a chargeback: $102.49 and a chargeback fee were withdrawn from your Wix Payments account for https://portland.forknfilm.com/
You have an open chargeback
One of your customers opened a chargeback for a recent payment, so their bank reversed the charge.
As a result, $102.49 was withdrawn from your Wix Payments account and you were charged a $15.00 chargeback fee for https://portland.forknfilm.com/. To try and get this money back, you can submit a dispute by June 18, 2026.
Chargeback details
Payment ID: 99d147a6-86f7-4fa7-bf21-c0e5f3418e63
Customer: Michael O'Brien
Payment date: February 27, 2026
Payment amount: $102.49
Chargeback fee: $15.00
Customer claim: NOT_AS_DESCRIBED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by June 18, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If your customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound6/6/2026, 10:37:33 PM
You received a chargeback: $102.49 and a chargeback fee were withdrawn from your Wix Payments account for https://portland.forknfilm.com/
You have an open chargeback
One of your customers opened a chargeback for a recent payment, so their bank reversed the charge.
As a result, $102.49 was withdrawn from your Wix Payments account and you were charged a $15.00 chargeback fee for https://portland.forknfilm.com/. To try and get this money back, you can submit a dispute by June 18, 2026.
Chargeback details
Payment ID: 60f8eed9-9909-43f5-8757-8cd4a0b8724b
Customer: Tatiana O'Brien
Payment date: February 27, 2026
Payment amount: $102.49
Chargeback fee: $15.00
Customer claim: NOT_AS_DESCRIBED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by June 18, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If your customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
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