SuperTix

I would like to request a full refund.

This has been, without question, the worst customer service experience I have ever encountered. Despite multiple previous inquiries, I have not received a single response. The complete lack of communication is unacceptable and falls far below any reasonable standard of customer support.

Given the circumstances and the failure to address my concerns, I am requesting that my refund be processed immediately. I would appreciate confirmation that this request has been received and an update on the expected timeline for the refund.

I look forward to your prompt response.

Sincerely,

Victoria Moore

On Fri, May 22, 2026, 7:31 PM Victoria Moore <victoriamoore31@gmail.com> wrote:

Hello,
I would like to follow up on my inquiry below. I am trying my very best to be understanding but my experience so far has been quite disappointing and this is my first time booking. I purchased these tickets in February for my bestfriends birthday. The event was canceled last minute. I am doing my best to salvage this experience and am just hoping to recieve a response and some kind of direction forward.

On Wed, May 13, 2026, 1:54 PM Victoria Moore <victoriamoore31@gmail.com> wrote:
Hello,
Tis was a birthday dinner for my bestfriedn so I am trying to rechedule this as soon as possible. When I went to the link it didn't ask for a password and when I put in my name for the code, it says it was invalid for the June 13th showings. Am I doing somehting wrong? Would just like to course correct so, I acan get this rescheuled.

Thanks so much for your time

Admin Panel

Refund Request

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