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3 days left to dispute the chargeback in your Wix Payments account for https://portland.forknfilm.com/

Don’t miss your chargeback dispute deadline

You have 3 days left to submit your chargeback dispute.

We're reaching out to remind you that one of your customers has opened a chargeback for a recent payment. As a result, their bank withdrew $204.98 from your Wix Payments account and you were charged a $15.00 chargeback fee for https://portland.forknfilm.com/. To try and get this money back, you can submit a dispute by June 6, 2026.

Chargeback details
 
Payment ID: 804462a4-78bc-4e82-998f-3550b926ade0
Customer: Victoria Vaz
Payment date: March 18, 2026
Payment amount: $204.98
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED

What can you do?
 
Dispute the chargeback. Submit the chargeback dispute by June 6, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If the customer’s claim is valid, accept the chargeback from your dashboard.

Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.

Dispute Chargeback

To view more details, go to your dashboard on desktop > Finances > Payments.

Need help? Contact Customer Care.

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3 days left to dispute the chargeback in your Wix Payments account for https://portland.forknfilm.com/

Don’t miss your chargeback dispute deadline

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