3 days left to dispute the chargeback in your Wix Payments account for https://portland.forknfilm.com/
wix-team@notification.wix.com · landed in info@forknfilm.com
- wix-team@notification.wix.comto info@forknfilm.comInbound6/2/2026, 9:16:27 PM
3 days left to dispute the chargeback in your Wix Payments account for https://portland.forknfilm.com/
Don’t miss your chargeback dispute deadline
You have 3 days left to submit your chargeback dispute.
We're reaching out to remind you that one of your customers has opened a chargeback for a recent payment. As a result, their bank withdrew $204.98 from your Wix Payments account and you were charged a $15.00 chargeback fee for https://portland.forknfilm.com/. To try and get this money back, you can submit a dispute by June 5, 2026.
Chargeback details
Payment ID: ed0dc2f6-cf96-48ef-a6d3-5c55319346f5
Customer: Katrina Lenkersdorfer
Payment date: February 17, 2026
Payment amount: $204.98
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by June 5, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If the customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound6/2/2026, 10:23:14 PM
3 days left to dispute the chargeback in your Wix Payments account for https://portland.forknfilm.com/
Don’t miss your chargeback dispute deadline
You have 3 days left to submit your chargeback dispute.
We're reaching out to remind you that one of your customers has opened a chargeback for a recent payment. As a result, their bank withdrew $204.98 from your Wix Payments account and you were charged a $15.00 chargeback fee for https://portland.forknfilm.com/. To try and get this money back, you can submit a dispute by June 5, 2026.
Chargeback details
Payment ID: c3ffd5cb-1197-49f6-afc2-d8f1e1234ef8
Customer: Troy Thomson
Payment date: February 19, 2026
Payment amount: $204.98
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by June 5, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If the customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
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