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Re: We are so sorry: your Ratatouille on Saturday, June 6, 2026 has been cancelled

Livia Rudnicki · livrud00@gmail.com · landed in newyork@forknfilm.com

4 messages
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ST-FNF-66MR-Y35Q·$446.37·fulfilledStripe (refundable here)·Ratatouille· New York· 2026-06-06
  • livrud00@gmail.comto newyork@forknfilm.comInbound
    6/2/2026, 5:32:45 PM

    Re: We are so sorry: your Ratatouille on Saturday, June 6, 2026 has been cancelled

    Hello, is there anyway to get my money back?

    On Tue, Jun 2, 2026 at 1:22 PM Fork n' Film <hello@mail.forknfilm.com> wrote:

    Hi Livia,

    We are so sorry. Ratatouille on Saturday, June 6, 2026 at 1:30 PM in New York has been cancelled, and we know that is genuinely disappointing, especially if you had plans built around the night.

    To make this right, we have set aside a credit for you that covers the full value of your booking, locked to your email address.

    Your credit
    Code: FNF-CR-WFZM9E
    Value: $446.37
    Valid through: June 2, 2027
    Single use, locked to this email.

    How to rebook in three steps
    1. Browse upcoming shows in New York: forknfilm.com/new-york
    2. Pick the date that works and add tickets to your cart.
    3. At checkout, paste the code above into the promo field. It will discount your order by $446.37, up to the full total.

    Open dates in your city:
    Sun, Jun 7, 1:30 PM (42 seats left)
    Fri, Jun 12, 6:30 PM (2 seats left)
    Sun, Jun 14, 1:30 PM (28 seats left)
    Sun, Jun 14, 6:30 PM (30 seats left)
    Sat, Jun 20, 6:30 PM (21 seats left)

    If you have any questions, hit reply and a member of our team will get back to you.

    Sorry again,
    The Fork n' Film team

  • newyork@forknfilm.comto Livia Rud <livrud00@gmail.com>Reply (operator)
    6/4/2026, 8:42:03 PM

    Re: We are so sorry: your Ratatouille on Saturday, June 6, 2026 has been cancelled

    Hi Livia,

    Thank you for getting back to us!

    I am so incredibly sorry about the cancellation of your event. We completely understand wanting to get this sorted out, and we will be more than happy to help.

    We are going ahead and getting that refund processed for you right away. Once everything is completely finished on our end, we will follow up with another email to send over your receipt.

    Please let us know if you have any questions in the meantime, and thank you so much for your patience!

    Warm regards,
    Sam
    Customer Support

    On Tue, Jun 2, 2026 at 12:32 PM Livia Rud <livrud00@gmail.com> wrote:
    Hello, is there anyway to get my money back?

    On Tue, Jun 2, 2026 at 1:22 PM Fork n' Film <hello@mail.forknfilm.com> wrote:

    Hi Livia,

    We are so sorry. Ratatouille on Saturday, June 6, 2026 at 1:30 PM in New York has been cancelled, and we know that is genuinely disappointing, especially if you had plans built around the night.

    To make this right, we have set aside a credit for you that covers the full value of your booking, locked to your email address.

    Your credit
    Code: FNF-CR-WFZM9E
    Value: $446.37
    Valid through: June 2, 2027
    Single use, locked to this email.

    How to rebook in three steps
    1. Browse upcoming shows in New York: forknfilm.com/new-york
    2. Pick the date that works and add tickets to your cart.
    3. At checkout, paste the code above into the promo field. It will discount your order by $446.37, up to the full total.

    Open dates in your city:
    Sun, Jun 7, 1:30 PM (42 seats left)
    Fri, Jun 12, 6:30 PM (2 seats left)
    Sun, Jun 14, 1:30 PM (28 seats left)
    Sun, Jun 14, 6:30 PM (30 seats left)
    Sat, Jun 20, 6:30 PM (21 seats left)

    If you have any questions, hit reply and a member of our team will get back to you.

    Sorry again,
    The Fork n' Film team

    DeliveredOpenedClicked
  • livrud00@gmail.comto Fork Film <newyork@forknfilm.com>Inbound
    6/10/2026, 2:58:14 PM

    Re: We are so sorry: your Ratatouille on Saturday, June 6, 2026 has been cancelled

    Okay thank you so much!

    On Thu, Jun 4, 2026 at 4:42 PM Fork Film <newyork@forknfilm.com> wrote:
    Hi Livia,

    Thank you for getting back to us!

    I am so incredibly sorry about the cancellation of your event. We completely understand wanting to get this sorted out, and we will be more than happy to help.

    We are going ahead and getting that refund processed for you right away. Once everything is completely finished on our end, we will follow up with another email to send over your receipt.

    Please let us know if you have any questions in the meantime, and thank you so much for your patience!

    Warm regards,
    Sam
    Customer Support

    On Tue, Jun 2, 2026 at 12:32 PM Livia Rud <livrud00@gmail.com> wrote:
    Hello, is there anyway to get my money back?

    On Tue, Jun 2, 2026 at 1:22 PM Fork n' Film <hello@mail.forknfilm.com> wrote:

    Hi Livia,

    We are so sorry. Ratatouille on Saturday, June 6, 2026 at 1:30 PM in New York has been cancelled, and we know that is genuinely disappointing, especially if you had plans built around the night.

    To make this right, we have set aside a credit for you that covers the full value of your booking, locked to your email address.

    Your credit
    Code: FNF-CR-WFZM9E
    Value: $446.37
    Valid through: June 2, 2027
    Single use, locked to this email.

    How to rebook in three steps
    1. Browse upcoming shows in New York: forknfilm.com/new-york
    2. Pick the date that works and add tickets to your cart.
    3. At checkout, paste the code above into the promo field. It will discount your order by $446.37, up to the full total.

    Open dates in your city:
    Sun, Jun 7, 1:30 PM (42 seats left)
    Fri, Jun 12, 6:30 PM (2 seats left)
    Sun, Jun 14, 1:30 PM (28 seats left)
    Sun, Jun 14, 6:30 PM (30 seats left)
    Sat, Jun 20, 6:30 PM (21 seats left)

    If you have any questions, hit reply and a member of our team will get back to you.

    Sorry again,
    The Fork n' Film team

  • livrud00@gmail.comto Fork Film <newyork@forknfilm.com>Inbound
    6/11/2026, 2:29:33 PM

    Re: We are so sorry: your Ratatouille on Saturday, June 6, 2026 has been cancelled

    Good morning! I was just curious if there was any update on the refund? 

    On Wed, Jun 10, 2026 at 10:58 AM Livia Rud <livrud00@gmail.com> wrote:
    Okay thank you so much!

    On Thu, Jun 4, 2026 at 4:42 PM Fork Film <newyork@forknfilm.com> wrote:
    Hi Livia,

    Thank you for getting back to us!

    I am so incredibly sorry about the cancellation of your event. We completely understand wanting to get this sorted out, and we will be more than happy to help.

    We are going ahead and getting that refund processed for you right away. Once everything is completely finished on our end, we will follow up with another email to send over your receipt.

    Please let us know if you have any questions in the meantime, and thank you so much for your patience!

    Warm regards,
    Sam
    Customer Support

    On Tue, Jun 2, 2026 at 12:32 PM Livia Rud <livrud00@gmail.com> wrote:
    Hello, is there anyway to get my money back?

    On Tue, Jun 2, 2026 at 1:22 PM Fork n' Film <hello@mail.forknfilm.com> wrote:

    Hi Livia,

    We are so sorry. Ratatouille on Saturday, June 6, 2026 at 1:30 PM in New York has been cancelled, and we know that is genuinely disappointing, especially if you had plans built around the night.

    To make this right, we have set aside a credit for you that covers the full value of your booking, locked to your email address.

    Your credit
    Code: FNF-CR-WFZM9E
    Value: $446.37
    Valid through: June 2, 2027
    Single use, locked to this email.

    How to rebook in three steps
    1. Browse upcoming shows in New York: forknfilm.com/new-york
    2. Pick the date that works and add tickets to your cart.
    3. At checkout, paste the code above into the promo field. It will discount your order by $446.37, up to the full total.

    Open dates in your city:
    Sun, Jun 7, 1:30 PM (42 seats left)
    Fri, Jun 12, 6:30 PM (2 seats left)
    Sun, Jun 14, 1:30 PM (28 seats left)
    Sun, Jun 14, 6:30 PM (30 seats left)
    Sat, Jun 20, 6:30 PM (21 seats left)

    If you have any questions, hit reply and a member of our team will get back to you.

    Sorry again,
    The Fork n' Film team

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