SuperTix

🚨 URGENT — New Contact Form Submission

Purpose: Venue info / directions

Name	Melissa Soto
Email	melissa_g8302@yahoo.com
Phone	9197980109
City	New York
Marketing opt-in	✅ Yes
Message	Good evening, I am extremely disappointed and concerned. The Ratatouille NYC event is scheduled to begin shortly, and I still have not received the venue location or any event instructions. My confirmation stated that the location would be provided one week prior to the event. Since then, I have made every reasonable effort to obtain this information. I have emailed multiple times over the past several days, submitted multiple inquiries through your Contact Us page, and reached out through Facebook, Instagram, and TikTok. To date, I have not received a single response, acknowledgment, or update. My family and I traveled from North Carolina to New York specifically to attend this event. We purchased tickets in good faith, booked accommodations, and planned our trip around this experience. It is incredibly frustrating and disappointing to be hours away from the event and still not know where we are supposed to be. At this point, I need immediate assistance. If the event is still taking place, please provide the venue address and check-in instructions immediately. If there has been a change, cancellation, or issue with my reservation, I expect to be notified without further delay. I look forward to your prompt response. Melissa Soto

Reply directly to this email to respond to Melissa Soto.