Contact (Cancel order): madeline spain

On May 29, 2026, at 3:21 PM, Fork Film <newyork@forknfilm.com> wrote:

Hi Madeline,

Thank you for reaching out to us!

First of all, that is absolutely wonderful news! What an amazing surprise from your husband - we hope you both have a truly fantastic vacation away together.

We appreciate you giving us the heads-up about your schedule conflict. However, please note that our tickets are non-refundable unless a screening is cancelled or rescheduled by our team.

That being said, we are more than happy to help make sure your tickets don't go to waste! If you have any friends or family members who would love to experience Fork n Film in your place, just let us know the name of the new primary ticket holder. We will gladly update the guest list so they can check in smoothly at the door.

Have an incredible time on your vacation, and please let us know if you'd like us to transfer those tickets for you!

Warm regards,

Sam

Customer Support

On Tue, May 26, 2026 at 3:32 PM Fork n' Film <hello@mail.forknfilm.com> wrote:

New Contact Form Submission

Purpose: Cancel order

Name	madeline spain
Email	maddiespain30@icloud.com
Phone	6097126937
Booking ref	ST-FNF-3674-9A6Q
Show date	2026-06-06
City	New York
Marketing opt-in	— No
Message	I did not realize when booking my husband was going to surprise me with a vacation away. It was going to be a present for him, but now we will be away that week.

Reply directly to this email to respond to madeline spain.



Hi Madeline,

Thank you for reaching out to us!

First of all, that is absolutely wonderful news! What an amazing surprise from your husband - we hope you both have a truly fantastic vacation away together.

We appreciate you giving us the heads-up about your schedule conflict. However, please note that our tickets are non-refundable unless a screening is cancelled or rescheduled by our team.

That being said, we are more than happy to help make sure your tickets don't go to waste! If you have any friends or family members who would love to experience Fork n Film in your place, just let us know the name of the new primary ticket holder. We will gladly update the guest list so they can check in smoothly at the door.

Have an incredible time on your vacation, and please let us know if you'd like us to transfer those tickets for you!

Warm regards,

Sam

Customer Support

On Tue, May 26, 2026 at 3:32 PM Fork n' Film <hello@mail.forknfilm.com> wrote:

New Contact Form Submission

Purpose: Cancel order

Name	madeline spain
Email	maddiespain30@icloud.com
Phone	6097126937
Booking ref	ST-FNF-3674-9A6Q
Show date	2026-06-06
City	New York
Marketing opt-in	— No
Message	I did not realize when booking my husband was going to surprise me with a vacation away. It was going to be a present for him, but now we will be away that week.

Reply directly to this email to respond to madeline spain.