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Scottsdale January 16th Cancellation Refund

jasenak@gmail.com · landed in arizona@forknfilm.com

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  • jasenak@gmail.comto tempe@forknfilm.comInbound
    5/22/2026, 10:16:25 PM

    Scottsdale January 16th Cancellation Refund


    Good afternoon, I am attempting to complete a refund for a cancelled show in Scottsdale, Arizona on January 16th, 2026 purchased by my wife, who has previously attempted to resolve this issue.

    Not only have I read up on several cases of this happening to other people, but I am reading they have gone months without receiving their money and forcing them to file charge backs with their banks.

    I'd like a refund by the end of next week to avoid having to go through our bank. I have also contacted Arizona's Family investigative reporting to assist with past or future consumer mediation. 

    Jasen Kershaw



  • arizona@forknfilm.comto Jasen Kershaw <jasenak@gmail.com>Inbound
    6/4/2026, 11:39:49 PM

    Re: Scottsdale January 16th Cancellation Refund

    Hello Jasen,

    Thank you for reaching out. We sincerely apologize for the delay in processing your refund. To be transparent, we have been undergoing major operational changes 

    On Fri, May 22, 2026 at 3:16 PM Jasen Kershaw <jasenak@gmail.com> wrote:

    Good afternoon, I am attempting to complete a refund for a cancelled show in Scottsdale, Arizona on January 16th, 2026 purchased by my wife, who has previously attempted to resolve this issue.

    Not only have I read up on several cases of this happening to other people, but I am reading they have gone months without receiving their money and forcing them to file charge backs with their banks.

    I'd like a refund by the end of next week to avoid having to go through our bank. I have also contacted Arizona's Family investigative reporting to assist with past or future consumer mediation. 

    Jasen Kershaw



  • arizona@forknfilm.comto Jasen Kershaw <jasenak@gmail.com>Reply (operator)
    6/4/2026, 11:41:35 PM

    Re: Scottsdale January 16th Cancellation Refund

    Hello Jasen,

    Thank you for reaching out. We sincerely apologize for the delay in processing your refund. To be transparent, we have been undergoing major operational changes and we are doing our best to manage a high volume of requests. 

    I can assure you that this remains a top priority for our team. While we cannot provide an exact timeframe, please know that your refund request remains active in our system. As soon as it is processed, we will provide a copy of your refund receipt. 

    If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Fri, May 22, 2026 at 3:16 PM Jasen Kershaw <jasenak@gmail.com> wrote:

    Good afternoon, I am attempting to complete a refund for a cancelled show in Scottsdale, Arizona on January 16th, 2026 purchased by my wife, who has previously attempted to resolve this issue.

    Not only have I read up on several cases of this happening to other people, but I am reading they have gone months without receiving their money and forcing them to file charge backs with their banks.

    I'd like a refund by the end of next week to avoid having to go through our bank. I have also contacted Arizona's Family investigative reporting to assist with past or future consumer mediation. 

    Jasen Kershaw



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