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Refund

el3r1q@msn.com · landed in losangeles@forknfilm.com

4 messages
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  • el3r1q@msn.comto Fork Film <losangeles@forknfilm.com>, "info@forknfilm.com" <info@forknfilm.com>Inbound
    5/21/2026, 5:41:39 PM

    Refund

    Ok guys

    Getting a reply has gone from scarce to almost non-existent. I was hoping to get hello in booking my whole group for a showing, and not have the group split but since i haven't received any reply in over a week, if like to just get my refund. 

    Your assistance would be greatly appreciated 

    Eric Caro


    Sent from my Galaxy

  • losangeles@forknfilm.comto Eric Caro <el3r1q@msn.com>Reply (operator)
    5/21/2026, 8:19:30 PM

    Re: Refund

    Dear Eric,

    Please accept my sincere apologies for the delay in responding to your inquiry. We have been managing a high volume of requests lately, and I am sorry for the frustration this has caused.

    At the moment, we are unable to book your group of 6 for a single showing without splitting them up. Would you like to proceed with booking the tickets separately, or would you prefer to receive a full refund as requested?

    Thank you for your patience and understanding.

    Warmly,
    Alex


    On Thu, May 21, 2026 at 10:41 AM Eric Caro <el3r1q@msn.com> wrote:
    Ok guys

    Getting a reply has gone from scarce to almost non-existent. I was hoping to get hello in booking my whole group for a showing, and not have the group split but since i haven't received any reply in over a week, if like to just get my refund. 

    Your assistance would be greatly appreciated 

    Eric Caro


    Sent from my Galaxy

    DeliveredOpenedClicked
  • el3r1q@msn.comto Fork Film <losangeles@forknfilm.com>Inbound
    5/22/2026, 9:16:57 PM

    RE: Refund

    Yeah, I'll just take the refund. Layered when you guys completely open, I'll see if I could book a reservation for my group. 

    Thanks

    Eric



    Sent from my Galaxy



    -------- Original message --------
    From: Fork Film <losangeles@forknfilm.com>
    Date: 5/21/26 1:26 PM (GMT-08:00)
    To: Eric Caro <el3r1q@msn.com>
    Subject: Re: Refund

    Dear Eric,

    Please accept my sincere apologies for the delay in responding to your inquiry. We have been managing a high volume of requests lately, and I am sorry for the frustration this has caused.

    At the moment, we are unable to book your group of 6 for a single showing without splitting them up. Would you like to proceed with booking the tickets separately, or would you prefer to receive a full refund as requested?

    Thank you for your patience and understanding.

    Warmly,
    Alex


    On Thu, May 21, 2026 at 10:41 AM Eric Caro <el3r1q@msn.com> wrote:
    Ok guys

    Getting a reply has gone from scarce to almost non-existent. I was hoping to get hello in booking my whole group for a showing, and not have the group split but since i haven't received any reply in over a week, if like to just get my refund. 

    Your assistance would be greatly appreciated 

    Eric Caro


    Sent from my Galaxy

  • el3r1q@msn.comto Fork Film <losangeles@forknfilm.com>Inbound
    6/8/2026, 5:44:45 PM

    RE: Refund

    Yeah, at this point I think I'll take the refund. Communication hasn't been great and I really wanted to share the experience with all the group. 

    Thank you

    Eric



    Sent from my Galaxy



    -------- Original message --------
    From: Fork Film <losangeles@forknfilm.com>
    Date: 5/21/26 1:26 PM (GMT-08:00)
    To: Eric Caro <el3r1q@msn.com>
    Subject: Re: Refund

    Dear Eric,

    Please accept my sincere apologies for the delay in responding to your inquiry. We have been managing a high volume of requests lately, and I am sorry for the frustration this has caused.

    At the moment, we are unable to book your group of 6 for a single showing without splitting them up. Would you like to proceed with booking the tickets separately, or would you prefer to receive a full refund as requested?

    Thank you for your patience and understanding.

    Warmly,
    Alex


    On Thu, May 21, 2026 at 10:41 AM Eric Caro <el3r1q@msn.com> wrote:
    Ok guys

    Getting a reply has gone from scarce to almost non-existent. I was hoping to get hello in booking my whole group for a showing, and not have the group split but since i haven't received any reply in over a week, if like to just get my refund. 

    Your assistance would be greatly appreciated 

    Eric Caro


    Sent from my Galaxy

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