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Refund

brandyre1@yahoo.com · landed in arizona@forknfilm.com

4 messages
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  • brandyre1@yahoo.comto tempe@forknfilm.comInbound
    5/21/2026, 3:40:43 PM

    Refund

    Hello, I have bought two sets of tickets for you guys, the first one was canceled and rescheduled to a show in December. The second set was canceled and I can’t reschedule. At this point I would like four tickets refunded to my account. How do I go about this? I’ve also tried to contact you guys and nobody responds.

Brandy Schultz
Harmony Brand Services
602-614-7755

Sent from my iPhone
  • arizona@forknfilm.comto Brandyre1@yahoo.comInbound
    5/21/2026, 11:15:47 PM

    Re: Refund

    Hello Brandy,

    Thank you for reaching out. We are truly sorry for the continued cancellations of your events. These decisions are not made lightly, and we understand your frustration. In all transparency, we are going through major internal changes, making it difficult to put on the quality events our quests deserve. 

    I have flagg

    On Thu, May 21, 2026 at 8:40 AM <Brandyre1@yahoo.com> wrote:
    Hello, I have bought two sets of tickets for you guys, the first one was canceled and rescheduled to a show in December. The second set was canceled and I can’t reschedule. At this point I would like four tickets refunded to my account. How do I go about this? I’ve also tried to contact you guys and nobody responds.

    Brandy Schultz
    Harmony Brand Services
    602-614-7755

    Sent from my iPhone
  • arizona@forknfilm.comto Brandyre1@yahoo.comInbound
    5/21/2026, 11:18:59 PM

    Re: Refund

    Hello Brandy,

    Thank you for reaching out. We are truly sorry for the continued cancellations of your events. These decisions are not made lightly, and we understand your frustration. In all transparency, we are currently going through major internal changes, making it difficult to put on the quality events our guests deserve. 

    I have flagged all 4 of your tickets for full refunds. Since your tickets were purchased in 2 transactions, your refunds will appear as 2 line items on your statement. Refunds are processed in the order that we receive the request, and as soon as yours are processed, we will provide an update and a copy of your receipts. 

    If there is anything we can help you with in the meantime, please let us know. 

    Warm regards,
    Sierra

    On Thu, May 21, 2026 at 8:40 AM <Brandyre1@yahoo.com> wrote:
    Hello, I have bought two sets of tickets for you guys, the first one was canceled and rescheduled to a show in December. The second set was canceled and I can’t reschedule. At this point I would like four tickets refunded to my account. How do I go about this? I’ve also tried to contact you guys and nobody responds.

    Brandy Schultz
    Harmony Brand Services
    602-614-7755

    Sent from my iPhone
  • arizona@forknfilm.comto Brandyre1@yahoo.comReply (operator)
    5/21/2026, 11:22:52 PM

    Re: Refund

    Hello Brandy,

    Thank you for reaching out. We are truly sorry for the continued cancellations of your events. These decisions are not made lightly, and we understand your frustration. In all transparency, we are currently going through major internal changes, making it difficult to put on the quality events our guests deserve. 

    I have flagged all 4 of your tickets for full refunds. Since your tickets were purchased in 2 transactions, your refunds will appear as 2 line items on your statement. Refunds are processed in the order that we receive the request, and as soon as yours are processed, we will provide an update and a copy of your receipts. 

    If there is anything we can help you with in the meantime, please let us know. 

    Warm regards,
    Sierra

    On Thu, May 21, 2026 at 8:40 AM <Brandyre1@yahoo.com> wrote:
    Hello, I have bought two sets of tickets for you guys, the first one was canceled and rescheduled to a show in December. The second set was canceled and I can’t reschedule. At this point I would like four tickets refunded to my account. How do I go about this? I’ve also tried to contact you guys and nobody responds.

    Brandy Schultz
    Harmony Brand Services
    602-614-7755

    Sent from my iPhone
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