SuperTix

Hey. My nane is Faith. I was one if the people who had tickets for the Coc show in Detroit that was canceled. I have had issues with the rescheduling process that was sent out. I have sent several emails but no one has responded to me since April 30 and even then, there was no solution. I have attached the email chain below. So far, I have not been able to get anyone to get back to me, I can't make my own reservation, and none of the links work me. I would like for them the just schedule me for Friday June 26th from Shrek. There are only 3 seats left.

Someone please get back to me ASAP.

---------- Forwarded message ---------
From: Detroit Fork n' Film <detroit@forknfilm.com>
Date: Mon, Apr 27, 2026, 2:32 PM
Subject: Detroit Fork n' Film - Important Announcement
To: Faith Adams <faye.beauty90@gmail.com>

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Event Postponed

Dear Fork n' Film guests,
 
We are truly so sorry to share that all Fork n’ Film shows scheduled for May 1 - May 3 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.
 
We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.
 
To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:
 
A complimentary welcome cocktail when you arrive
Preferred seating
A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDDETROIT10)
 
How to Reschedule
1. Click the private reschedule page below
Reschedule: https://detroit.forknfilm.com/calender
Password: FNFReschedules
 
2. Choose a new date & movie
We have an amazing selection of fun films and menus! Pick whichever show works best for you.
 
3. Add your tickets to your cart
 
4. Enter your unique discount code at checkout
Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH)
Your code will apply to the exact number of tickets under your original reservation.
 
Important Tips
The code works one time only
Check your original receipt to confirm which name was used at purchase
If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)
 
Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.
 
Warmly,
The Fork n’ Film Team 🍿🥂
 
 
 
Prefer a Refund?
If you would rather receive a refund, simply email detroit@forknfilm.com and we will process it for you.
 
Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

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Fwd: Detroit Fork n' Film - Important Announcement

Event Postponed

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