3 days left to dispute the chargeback in your Wix Payments account for https://sanfrancisco.forknfilm.com/
wix-team@notification.wix.com · landed in info@forknfilm.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/17/2026, 2:28:03 PM
3 days left to dispute the chargeback in your Wix Payments account for https://sanfrancisco.forknfilm.com/
Don’t miss your chargeback dispute deadline
You have 3 days left to submit your chargeback dispute.
We're reaching out to remind you that one of your customers has opened a chargeback for a recent payment. As a result, their bank withdrew $409.98 from your Wix Payments account and you were charged a $15.00 chargeback fee for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 11, 2026.
Chargeback details
Payment ID: a58af57d-7a34-42cd-9be7-28b2fb2c312f
Customer: Sarina Silva
Payment date: January 1, 2026
Payment amount: $409.98
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 11, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If the customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/17/2026, 3:42:18 PM
3 days left to dispute the chargeback in your Wix Payments account for https://sanfrancisco.forknfilm.com/
Don’t miss your chargeback dispute deadline
You have 3 days left to submit your chargeback dispute.
We're reaching out to remind you that one of your customers has opened a chargeback for a recent payment. As a result, their bank withdrew $409.98 from your Wix Payments account and you were charged a $15.00 chargeback fee for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 11, 2026.
Chargeback details
Payment ID: 4d3eb4ab-5fbe-48e9-be0e-a09d0017dd55
Customer: Iris Wu
Payment date: September 16, 2025
Payment amount: $409.98
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 11, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If the customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/17/2026, 3:42:34 PM
3 days left to dispute the chargeback in your Wix Payments account for https://sanfrancisco.forknfilm.com/
Don’t miss your chargeback dispute deadline
You have 3 days left to submit your chargeback dispute.
We're reaching out to remind you that one of your customers has opened a chargeback for a recent payment. As a result, their bank withdrew $204.98 from your Wix Payments account and you were charged a $15.00 chargeback fee for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 12, 2026.
Chargeback details
Payment ID: 3b7d9369-6634-4d5b-a5e7-a0d8ad440929
Customer: Laura Padilla
Payment date: March 8, 2026
Payment amount: $204.98
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 12, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If the customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/17/2026, 4:25:34 PM
3 days left to dispute the chargeback in your Wix Payments account for https://sanfrancisco.forknfilm.com/
Don’t miss your chargeback dispute deadline
You have 3 days left to submit your chargeback dispute.
We're reaching out to remind you that one of your customers has opened a chargeback for a recent payment. As a result, their bank withdrew $409.96 from your Wix Payments account and you were charged a $15.00 chargeback fee for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 12, 2026.
Chargeback details
Payment ID: 1fa51910-4ade-48d7-a710-093cdffe826e
Customer: Robert Bakken
Payment date: January 27, 2026
Payment amount: $409.96
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 12, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If the customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/17/2026, 4:25:39 PM
3 days left to dispute the chargeback in your Wix Payments account for https://sanfrancisco.forknfilm.com/
Don’t miss your chargeback dispute deadline
You have 3 days left to submit your chargeback dispute.
We're reaching out to remind you that one of your customers has opened a chargeback for a recent payment. As a result, their bank withdrew $358.73 from your Wix Payments account and you were charged a $15.00 chargeback fee for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 12, 2026.
Chargeback details
Payment ID: dcb448d2-0267-4fef-a3b0-bb61948ef2cd
Customer: Najai Draper
Payment date: October 16, 2025
Payment amount: $358.73
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 12, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If the customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/17/2026, 11:00:16 PM
3 days left to dispute the chargeback in your Wix Payments account for https://sanfrancisco.forknfilm.com/
Don’t miss your chargeback dispute deadline
You have 3 days left to submit your chargeback dispute.
We're reaching out to remind you that one of your customers has opened a chargeback for a recent payment. As a result, their bank withdrew $413.05 from your Wix Payments account and you were charged a $15.00 chargeback fee for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 20, 2026.
Chargeback details
Payment ID: ae87029a-4ff0-434b-a9ef-555175e22161
Customer: Alexander DR. RICHARDSON
Payment date: December 6, 2025
Payment amount: $413.05
Chargeback fee: $15.00
Customer claim: CANCELLED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 20, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If the customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/17/2026, 11:00:27 PM
3 days left to dispute the chargeback in your Wix Payments account for https://sanfrancisco.forknfilm.com/
Don’t miss your chargeback dispute deadline
You have 3 days left to submit your chargeback dispute.
We're reaching out to remind you that one of your customers has opened a chargeback for a recent payment. As a result, their bank withdrew $413.05 from your Wix Payments account and you were charged a $15.00 chargeback fee for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 20, 2026.
Chargeback details
Payment ID: ae87029a-4ff0-434b-a9ef-555175e22161
Customer: Alexander DR. RICHARDSON
Payment date: December 6, 2025
Payment amount: $413.05
Chargeback fee: $15.00
Customer claim: CANCELLED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 20, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If the customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/17/2026, 11:52:07 PM
3 days left to dispute the chargeback in your Wix Payments account for https://sanfrancisco.forknfilm.com/
Don’t miss your chargeback dispute deadline
You have 3 days left to submit your chargeback dispute.
We're reaching out to remind you that one of your customers has opened a chargeback for a recent payment. As a result, their bank withdrew $409.98 from your Wix Payments account and you were charged a $15.00 chargeback fee for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 20, 2026.
Chargeback details
Payment ID: e36b79b6-38f1-4809-9861-27a4cb485b0b
Customer: Angelica Lopez
Payment date: March 15, 2026
Payment amount: $409.98
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 20, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If the customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/17/2026, 11:52:12 PM
3 days left to dispute the chargeback in your Wix Payments account for https://sanfrancisco.forknfilm.com/
Don’t miss your chargeback dispute deadline
You have 3 days left to submit your chargeback dispute.
We're reaching out to remind you that one of your customers has opened a chargeback for a recent payment. As a result, their bank withdrew $409.98 from your Wix Payments account and you were charged a $15.00 chargeback fee for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 20, 2026.
Chargeback details
Payment ID: e36b79b6-38f1-4809-9861-27a4cb485b0b
Customer: Angelica Lopez
Payment date: March 15, 2026
Payment amount: $409.98
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 20, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If the customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/18/2026, 4:12:11 PM
3 days left to dispute the chargeback in your Wix Payments account for https://sanfrancisco.forknfilm.com/
Don’t miss your chargeback dispute deadline
You have 3 days left to submit your chargeback dispute.
We're reaching out to remind you that one of your customers has opened a chargeback for a recent payment. As a result, their bank withdrew $76.86 from your Wix Payments account and you were charged a $15.00 chargeback fee for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 21, 2026.
Chargeback details
Payment ID: b44f9a62-91d6-4d00-a77f-d27ff1181165
Customer: Chelsea Brock
Payment date: February 27, 2026
Payment amount: $76.86
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 21, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If the customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/18/2026, 4:12:12 PM
3 days left to dispute the chargeback in your Wix Payments account for https://sanfrancisco.forknfilm.com/
Don’t miss your chargeback dispute deadline
You have 3 days left to submit your chargeback dispute.
We're reaching out to remind you that one of your customers has opened a chargeback for a recent payment. As a result, their bank withdrew $76.86 from your Wix Payments account and you were charged a $15.00 chargeback fee for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 21, 2026.
Chargeback details
Payment ID: b44f9a62-91d6-4d00-a77f-d27ff1181165
Customer: Chelsea Brock
Payment date: February 27, 2026
Payment amount: $76.86
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 21, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If the customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/18/2026, 4:17:13 PM
3 days left to dispute the chargeback in your Wix Payments account for https://sanfrancisco.forknfilm.com/
Don’t miss your chargeback dispute deadline
You have 3 days left to submit your chargeback dispute.
We're reaching out to remind you that one of your customers has opened a chargeback for a recent payment. As a result, their bank withdrew $102.49 from your Wix Payments account and you were charged a $15.00 chargeback fee for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 21, 2026.
Chargeback details
Payment ID: a34d95ee-67ad-4a9c-985f-ad39a734152f
Customer: Chelsea Brock
Payment date: January 1, 2026
Payment amount: $102.49
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 21, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If the customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/18/2026, 4:19:31 PM
3 days left to dispute the chargeback in your Wix Payments account for https://sanfrancisco.forknfilm.com/
Don’t miss your chargeback dispute deadline
You have 3 days left to submit your chargeback dispute.
We're reaching out to remind you that one of your customers has opened a chargeback for a recent payment. As a result, their bank withdrew $102.49 from your Wix Payments account and you were charged a $15.00 chargeback fee for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 21, 2026.
Chargeback details
Payment ID: a34d95ee-67ad-4a9c-985f-ad39a734152f
Customer: Chelsea Brock
Payment date: January 1, 2026
Payment amount: $102.49
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 21, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If the customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/18/2026, 11:36:11 PM
3 days left to dispute the chargeback in your Wix Payments account for https://sanfrancisco.forknfilm.com/
Don’t miss your chargeback dispute deadline
You have 3 days left to submit your chargeback dispute.
We're reaching out to remind you that one of your customers has opened a chargeback for a recent payment. As a result, their bank withdrew $409.96 from your Wix Payments account and you were charged a $15.00 chargeback fee for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 21, 2026.
Chargeback details
Payment ID: 43442f6e-59c3-4636-89a9-05574623b8bc
Customer: Advika Gupta
Payment date: February 3, 2026
Payment amount: $409.96
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 21, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If the customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/18/2026, 11:36:24 PM
3 days left to dispute the chargeback in your Wix Payments account for https://sanfrancisco.forknfilm.com/
Don’t miss your chargeback dispute deadline
You have 3 days left to submit your chargeback dispute.
We're reaching out to remind you that one of your customers has opened a chargeback for a recent payment. As a result, their bank withdrew $409.96 from your Wix Payments account and you were charged a $15.00 chargeback fee for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 21, 2026.
Chargeback details
Payment ID: 43442f6e-59c3-4636-89a9-05574623b8bc
Customer: Advika Gupta
Payment date: February 3, 2026
Payment amount: $409.96
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 21, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If the customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
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