Refund request

Dear Fork N Film,

I am writing to follow up on a pending refund for the canceled showing of Ratatouille in Tempe, Arizona, originally scheduled for January 10.

I purchased two tickets on December 31. Because I live out of town, I was unable to reschedule when the event was canceled. This cancellation also resulted in a lost hotel deposit and non-refundable childcare expenses.

Although I was assured between January 5 and February 17 that a refund would be issued, I have not received the funds or a response to my April 10 follow-up. Given the significant delay, I am requesting a full refund of $409.98 and complimentary passes to a future event as compensation for the inconvenience.

I would like to resolve this matter amicably and avoid pursuing legal action. Please confirm within the next few days that the refund has been processed.

Best regards,

Adan Montijo