Re: Fork n' Film: Event Canceled



Dear Fork n' Film Guests, We regret to inform you that the Fork n’ Film shows scheduled for May 22 & May 23 have been canceled. We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this eve‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Event Canceled Dear Fork n' Film Guests,   We regret to inform you that the Fork n’ Film shows scheduled for May 22 & May 23 have been canceled.   We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this event successfully.   All customers are owed a full refund. Because of the current volume of outstanding refunds and internal restructuring, refunds will take time to process. We understand this is frustrating, and we are actively working through each reservation as quickly as possible. Refund confirmations will be sent in the order reservations are processed.   We sincerely apologize and appreciate your patience as we work through this challenging period.   -Fork n’ Film Team

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Dear Lisa,

Thank you for reaching out, though I am truly heartened and simultaneously so sorry to hear from you under these circumstances.

I want to offer my deepest apologies for the frustration this has caused. We completely understand your disappointment, especially given that this is the fourth time you’ve dealt with a cancellation or postponement. That is certainly not the experience we want for our guests, and we truly appreciate the grace you've shown us up to this point.

Please rest assured that we are getting right on this immediately. We are processing your full refund now and will follow up with your refund receipt shortly.

Thank you for your patience, Lisa, and for giving us the chance to make this right.

Warm regards,

Sam

Customer Support

On Tue, May 12, 2026 at 12:37 PM Lisa Martinez <l_martinez8622@yahoo.com> wrote:

Hello, 

I am very sad to hear this. Especially since this is now the 4th time I’ve had an event canceled or postponed. Please refund for the event. 

Thank you, 

Lisa

On May 12, 2026, at 10:17 AM, Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:



Dear Fork n' Film Guests, We regret to inform you that the Fork n’ Film shows scheduled for May 22 & May 23 have been canceled. We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this eve‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Canceled Dear Fork n' Film Guests,   We regret to inform you that the Fork n’ Film shows scheduled for May 22 & May 23 have been canceled.   We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this event successfully.   All customers are owed a full refund. Because of the current volume of outstanding refunds and internal restructuring, refunds will take time to process. We understand this is frustrating, and we are actively working through each reservation as quickly as possible. Refund confirmations will be sent in the order reservations are processed.   We sincerely apologize and appreciate your patience as we work through this challenging period.   -Fork n’ Film Team

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