Contact (Refund request): Rachael Clarke

New Contact Form Submission

Purpose: Refund request

Reply directly to this email to respond to Rachael Clarke.

On Sat, May 9, 2026 at 12:33 PM, Fork Film

<losangeles@forknfilm.com> wrote:

Hi Rachael,

My apologies for the delay in responding; we are currently managing a high volume of inquiries.

Would you like assistance with rescheduling your booking, or would you prefer to proceed with your refund?

Best regards,

Alex

On Sat, May 9, 2026 at 9:13 AM Fork n' Film <hello@mail.forknfilm.com> wrote:

New Contact Form Submission

Purpose: Refund request

Name	Rachael Clarke
Email	raye_raye03@yahoo.com
Booking ref	303W-WTXN-HPS1P
Show date	2026-04-19
City	Los Angeles
Marketing opt-in	— No
Message	I originally tried to rebook through the email that was sent and the code didn't work. I sent an email to advise of this and asked for help and got no response. So 5 days ago, I requested a refund and I still have not received a response or a refund.

Reply directly to this email to respond to Rachael Clarke.

On Sat, May 9, 2026 at 12:49 PM, Fork Film

<losangeles@forknfilm.com> wrote:

Dear Rachael,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused.

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request for booking [303W-WTXN-HPS1P].

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, such as the Coco showing in September, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Sat, May 9, 2026 at 12:46 PM rachael clarke <raye_raye03@yahoo.com> wrote:

I was trying to rebook for the September showing of Coco. But if not available, the refund can be processed.

Yahoo Mail: Search, Organize, Conquer

On Sat, May 9, 2026 at 12:33 PM, Fork Film

<losangeles@forknfilm.com> wrote:

Hi Rachael,

My apologies for the delay in responding; we are currently managing a high volume of inquiries.

Would you like assistance with rescheduling your booking, or would you prefer to proceed with your refund?

Best regards,

Alex

On Sat, May 9, 2026 at 9:13 AM Fork n' Film <hello@mail.forknfilm.com> wrote:

New Contact Form Submission

Purpose: Refund request

Name	Rachael Clarke
Email	raye_raye03@yahoo.com
Booking ref	303W-WTXN-HPS1P
Show date	2026-04-19
City	Los Angeles
Marketing opt-in	— No
Message	I originally tried to rebook through the email that was sent and the code didn't work. I sent an email to advise of this and asked for help and got no response. So 5 days ago, I requested a refund and I still have not received a response or a refund.

Reply directly to this email to respond to Rachael Clarke.

On Sat, May 9, 2026 at 12:52 PM, Fork Film

<losangeles@forknfilm.com> wrote:

Hi Rachael,

Thank you for your response.

Unfortunately, our September showings of Coco are currently at full capacity, so we are unable to rebook you for those dates.

Regarding your previous attempt to rebook, I noticed that the coupon code you were using has expired. Were you able to successfully complete a booking for a different event?

If not, please let us know if you would like to select another available show or if you would prefer to proceed with the refund for your original booking, [303W-WTXN-HPS1P].

Best regards,

Alex

On Sat, May 9, 2026 at 12:49 PM Fork Film <losangeles@forknfilm.com> wrote:

Dear Rachael,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused.

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request for booking [303W-WTXN-HPS1P].

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, such as the Coco showing in September, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Sat, May 9, 2026 at 12:46 PM rachael clarke <raye_raye03@yahoo.com> wrote:

I was trying to rebook for the September showing of Coco. But if not available, the refund can be processed.

Yahoo Mail: Search, Organize, Conquer

On Sat, May 9, 2026 at 12:33 PM, Fork Film

<losangeles@forknfilm.com> wrote:

Hi Rachael,

My apologies for the delay in responding; we are currently managing a high volume of inquiries.

Would you like assistance with rescheduling your booking, or would you prefer to proceed with your refund?

Best regards,

Alex

On Sat, May 9, 2026 at 9:13 AM Fork n' Film <hello@mail.forknfilm.com> wrote:

New Contact Form Submission

Purpose: Refund request

Name	Rachael Clarke
Email	raye_raye03@yahoo.com
Booking ref	303W-WTXN-HPS1P
Show date	2026-04-19
City	Los Angeles
Marketing opt-in	— No
Message	I originally tried to rebook through the email that was sent and the code didn't work. I sent an email to advise of this and asked for help and got no response. So 5 days ago, I requested a refund and I still have not received a response or a refund.

Reply directly to this email to respond to Rachael Clarke.

On Sat, May 9, 2026 at 12:55 PM, Fork Film

<losangeles@forknfilm.com> wrote:

Hi Rachael,

Thank you for confirming. I have processed your request for a refund regarding booking [303W-WTXN-HPS1P].

Please be aware that refunds may take longer than usual to process as we are currently managing a high volume of inquiries, but we will keep you updated on the status.

Best regards,

Alex

On Sat, May 9, 2026 at 12:53 PM rachael clarke <raye_raye03@yahoo.com> wrote:

I was not able to rebook. I'll go ahead with the refund.

Yahoo Mail: Search, Organize, Conquer

On Sat, May 9, 2026 at 12:52 PM, Fork Film

<losangeles@forknfilm.com> wrote:

Hi Rachael,

Thank you for your response.

Unfortunately, our September showings of Coco are currently at full capacity, so we are unable to rebook you for those dates.

Regarding your previous attempt to rebook, I noticed that the coupon code you were using has expired. Were you able to successfully complete a booking for a different event?

If not, please let us know if you would like to select another available show or if you would prefer to proceed with the refund for your original booking, [303W-WTXN-HPS1P].

Best regards,

Alex

On Sat, May 9, 2026 at 12:49 PM Fork Film <losangeles@forknfilm.com> wrote:

Dear Rachael,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused.

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request for booking [303W-WTXN-HPS1P].

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, such as the Coco showing in September, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Sat, May 9, 2026 at 12:46 PM rachael clarke <raye_raye03@yahoo.com> wrote:

I was trying to rebook for the September showing of Coco. But if not available, the refund can be processed.

Yahoo Mail: Search, Organize, Conquer

On Sat, May 9, 2026 at 12:33 PM, Fork Film

<losangeles@forknfilm.com> wrote:

Hi Rachael,

My apologies for the delay in responding; we are currently managing a high volume of inquiries.

Would you like assistance with rescheduling your booking, or would you prefer to proceed with your refund?

Best regards,

Alex

On Sat, May 9, 2026 at 9:13 AM Fork n' Film <hello@mail.forknfilm.com> wrote:

New Contact Form Submission

Purpose: Refund request

Name	Rachael Clarke
Email	raye_raye03@yahoo.com
Booking ref	303W-WTXN-HPS1P
Show date	2026-04-19
City	Los Angeles
Marketing opt-in	— No
Message	I originally tried to rebook through the email that was sent and the code didn't work. I sent an email to advise of this and asked for help and got no response. So 5 days ago, I requested a refund and I still have not received a response or a refund.

Reply directly to this email to respond to Rachael Clarke.

On Wed, May 27, 2026 at 6:28 AM, rachael clarke

<raye_raye03@yahoo.com> wrote:

Hello.

I wanted to check the status of the refund. Can you provide an ETA of when this will be completed?

Yahoo Mail: Search, Organize, Conquer

On Sat, May 9, 2026 at 12:55 PM, Fork Film

<losangeles@forknfilm.com> wrote:

Hi Rachael,

Thank you for confirming. I have processed your request for a refund regarding booking [303W-WTXN-HPS1P].

Please be aware that refunds may take longer than usual to process as we are currently managing a high volume of inquiries, but we will keep you updated on the status.

Best regards,

Alex

On Sat, May 9, 2026 at 12:53 PM rachael clarke <raye_raye03@yahoo.com> wrote:

I was not able to rebook. I'll go ahead with the refund.

Yahoo Mail: Search, Organize, Conquer

On Sat, May 9, 2026 at 12:52 PM, Fork Film

<losangeles@forknfilm.com> wrote:

Hi Rachael,

Thank you for your response.

Unfortunately, our September showings of Coco are currently at full capacity, so we are unable to rebook you for those dates.

Regarding your previous attempt to rebook, I noticed that the coupon code you were using has expired. Were you able to successfully complete a booking for a different event?

If not, please let us know if you would like to select another available show or if you would prefer to proceed with the refund for your original booking, [303W-WTXN-HPS1P].

Best regards,

Alex

On Sat, May 9, 2026 at 12:49 PM Fork Film <losangeles@forknfilm.com> wrote:

Dear Rachael,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused.

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request for booking [303W-WTXN-HPS1P].

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, such as the Coco showing in September, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Sat, May 9, 2026 at 12:46 PM rachael clarke <raye_raye03@yahoo.com> wrote:

I was trying to rebook for the September showing of Coco. But if not available, the refund can be processed.

Yahoo Mail: Search, Organize, Conquer

On Sat, May 9, 2026 at 12:33 PM, Fork Film

<losangeles@forknfilm.com> wrote:

Hi Rachael,

My apologies for the delay in responding; we are currently managing a high volume of inquiries.

Would you like assistance with rescheduling your booking, or would you prefer to proceed with your refund?

Best regards,

Alex

On Sat, May 9, 2026 at 9:13 AM Fork n' Film <hello@mail.forknfilm.com> wrote:

New Contact Form Submission

Purpose: Refund request

Name	Rachael Clarke
Email	raye_raye03@yahoo.com
Booking ref	303W-WTXN-HPS1P
Show date	2026-04-19
City	Los Angeles
Marketing opt-in	— No
Message	I originally tried to rebook through the email that was sent and the code didn't work. I sent an email to advise of this and asked for help and got no response. So 5 days ago, I requested a refund and I still have not received a response or a refund.

Reply directly to this email to respond to Rachael Clarke.