You received a chargeback: $409.98 and a chargeback fee were withdrawn from your Wix Payments account for https://sanfrancisco.forknfilm.com/
wix-team@notification.wix.com · landed in info@forknfilm.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/8/2026, 9:15:14 PM
You received a chargeback: $409.98 and a chargeback fee were withdrawn from your Wix Payments account for https://sanfrancisco.forknfilm.com/
You have an open chargeback
One of your customers opened a chargeback for a recent payment, so their bank reversed the charge.
As a result, $409.98 was withdrawn from your Wix Payments account and you were charged a $15.00 chargeback fee for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 11, 2026.
Chargeback details
Payment ID: 4d3eb4ab-5fbe-48e9-be0e-a09d0017dd55
Customer: Iris Wu
Payment date: September 16, 2025
Payment amount: $409.98
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 11, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If your customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/8/2026, 10:15:11 PM
You received a chargeback: $409.98 and a chargeback fee were withdrawn from your Wix Payments account for https://sanfrancisco.forknfilm.com/
You have an open chargeback
One of your customers opened a chargeback for a recent payment, so their bank reversed the charge.
As a result, $409.98 was withdrawn from your Wix Payments account and you were charged a $15.00 chargeback fee for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 11, 2026.
Chargeback details
Payment ID: a58af57d-7a34-42cd-9be7-28b2fb2c312f
Customer: Sarina Silva
Payment date: January 1, 2026
Payment amount: $409.98
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 11, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If your customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/8/2026, 11:52:07 PM
You received a chargeback: $409.98 and a chargeback fee were withdrawn from your Wix Payments account for https://sanfrancisco.forknfilm.com/
You have an open chargeback
One of your customers opened a chargeback for a recent payment, so their bank reversed the charge.
As a result, $409.98 was withdrawn from your Wix Payments account and you were charged a $15.00 chargeback fee for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 20, 2026.
Chargeback details
Payment ID: e36b79b6-38f1-4809-9861-27a4cb485b0b
Customer: Angelica Lopez
Payment date: March 15, 2026
Payment amount: $409.98
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 20, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If your customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/9/2026, 12:01:03 AM
You received a chargeback: $409.98 and a chargeback fee were withdrawn from your Wix Payments account for https://sanfrancisco.forknfilm.com/
You have an open chargeback
One of your customers opened a chargeback for a recent klarna payment, so klarna reversed the charge.
As a result, $409.98 was withdrawn from your Wix Payments account for https://sanfrancisco.forknfilm.com/. To try and get this money back, you can submit a dispute by May 11, 2026.
Chargeback details
Payment ID: 314daf13-bc6f-4e6a-9b79-189c81dc54bf
Customer: Yvette Millian
Payment date: January 2, 2026
Payment amount: $409.98
Customer claim: OTHER
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 11, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If your customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
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