Fw: Checking status once again on refund

Desiree Jerome · cheychi@msn.com · landed in losangeles@forknfilm.com

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2ZNF-TH45-Z1S·$0.00·fulfilledWix (refund manually in Wix)·Shrek· Los Angeles· 2026-03-14

Merged conversation: 2 threads → unified timeline below

losangeles · Fw: Checking status once again on refund · started 5/8/2026
info · Fw: Checking status once again on refund · started 5/8/2026

cheychi@msn.comto "Fork n' Film" <losangeles@forknfilm.com>Inbound
5/8/2026, 5:23:41 PM
Fw: Checking status once again on refund

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From: Desiree Jerome <cheychi@msn.com>
Sent: Wednesday, April 29, 2026 2:41:08 PM
To: Fork Film <losangeles@forknfilm.com>
Subject: Checking status once again on refund

Good afternoon. I wanted to check status on refund. Just to recap our show was Shrek in Los Angeles 6:30PM on March 14th. My name is Desiree Jerome and I purchased 3 regular tickets totaling $614.97 purchased Aug 27 2025. May 12^th will be 60 days since initial request for refund. Please provide me with some sort of time frame thank you

Des

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cheychi@msn.comto "Fork n' Film" <info@forknfilm.com>Inbound
5/8/2026, 5:23:52 PM
Fw: Checking status once again on refund

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From: Desiree Jerome <cheychi@msn.com>
Sent: Wednesday, April 29, 2026 2:41:08 PM
To: Fork Film <losangeles@forknfilm.com>
Subject: Checking status once again on refund

Good afternoon. I wanted to check status on refund. Just to recap our show was Shrek in Los Angeles 6:30PM on March 14th. My name is Desiree Jerome and I purchased 3 regular tickets totaling $614.97 purchased Aug 27 2025. May 12^th will be 60 days since initial request for refund. Please provide me with some sort of time frame thank you

Des

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losangeles@forknfilm.comto Desiree Jerome <cheychi@msn.com>Reply (operator)
5/9/2026, 9:09:44 PM
Re: Fw: Checking status once again on refund
Dear Desiree,

Thank you for checking in again regarding your refund for the Shrek screening. We understand that waiting for the funds is frustrating, especially as you approach the 60-day mark.

We are processing refunds in the order received, and yours is definitely in the queue. We are working to move these along as quickly as possible and will send you an update with the receipt as soon as it is processed.

I will keep escalating this in hopes that you receive your refund sooner.

We appreciate your continued patience.

Warmly,
Alex

On Fri, May 8, 2026 at 10:23 AM Desiree Jerome <cheychi@msn.com> wrote:

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From: Desiree Jerome <cheychi@msn.com>
Sent: Wednesday, April 29, 2026 2:41:08 PM
To: Fork Film <losangeles@forknfilm.com>
Subject: Checking status once again on refund

Good afternoon. I wanted to check status on refund. Just to recap our show was Shrek in Los Angeles 6:30PM on March 14th. My name is Desiree Jerome and I purchased 3 regular tickets totaling $614.97 purchased Aug 27 2025. May 12^th will be 60 days since initial request for refund. Please provide me with some sort of time frame thank you

Des

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