Checking status once again on refund
cheychi@msn.com · landed in losangeles@forknfilm.com
5 messages
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- cheychi@msn.comto Fork Film <losangeles@forknfilm.com>Inbound4/29/2026, 9:41:08 PM
Checking status once again on refund
Good afternoon. I wanted to check status on refund. Just to recap our show was Shrek in Los Angeles 6:30PM on March 14th. My name is Desiree Jerome and I purchased 3 regular tickets totaling $614.97 purchased Aug 27 2025. May 12th will be 60 days since initial request for refund. Please provide me with some sort of time frame thank youDes
- cheychi@msn.comto "Fork n' Film" <losangeles@forknfilm.com>Inbound5/8/2026, 5:23:41 PM
Fw: Checking status once again on refund
- losangeles@forknfilm.comto Desiree Jerome <cheychi@msn.com>Reply (operator)5/9/2026, 9:09:44 PM
Re: Fw: Checking status once again on refund
Dear Desiree,
Thank you for checking in again regarding your refund for the Shrek screening. We understand that waiting for the funds is frustrating, especially as you approach the 60-day mark.
We are processing refunds in the order received, and yours is definitely in the queue. We are working to move these along as quickly as possible and will send you an update with the receipt as soon as it is processed.I will keep escalating this in hopes that you receive your refund sooner.
We appreciate your continued patience.
Warmly,AlexOn Fri, May 8, 2026 at 10:23 AM Desiree Jerome <cheychi@msn.com> wrote:DeliveredOpenedClicked - cheychi@msn.comto Fork Film <losangeles@forknfilm.com>Inbound5/10/2026, 9:57:30 PM
Re: Fw: Checking status once again on refund
Thank you for reaching out.Des
From: Fork Film <losangeles@forknfilm.com>
Sent: Saturday, May 9, 2026 2:09:44 PM
To: Desiree Jerome <cheychi@msn.com>
Subject: Re: Fw: Checking status once again on refundDear Desiree,
Thank you for checking in again regarding your refund for the Shrek screening. We understand that waiting for the funds is frustrating, especially as you approach the 60-day mark.
We are processing refunds in the order received, and yours is definitely in the queue. We are working to move these along as quickly as possible and will send you an update with the receipt as soon as it is processed.
I will keep escalating this in hopes that you receive your refund sooner.
We appreciate your continued patience.
Warmly,Alex
On Fri, May 8, 2026 at 10:23 AM Desiree Jerome <cheychi@msn.com> wrote:
- cheychi@msn.comto Fork Film <losangeles@forknfilm.com>Inbound5/26/2026, 10:14:34 PM
Re: Fw: Checking status once again on refund
Good afternoon, checking once again to see if you are able to offer me an update on my refund? We have now gone past the 60 day time frame. Is this length of time the norm? Please provide and update as to when we can expect the refund. Thanks des
From: Desiree Jerome <cheychi@msn.com>
Sent: Sunday, May 10, 2026 2:57:30 PM
To: Fork Film <losangeles@forknfilm.com>
Subject: Re: Fw: Checking status once again on refundThank you for reaching out.Des
From: Fork Film <losangeles@forknfilm.com>
Sent: Saturday, May 9, 2026 2:09:44 PM
To: Desiree Jerome <cheychi@msn.com>
Subject: Re: Fw: Checking status once again on refundDear Desiree,
Thank you for checking in again regarding your refund for the Shrek screening. We understand that waiting for the funds is frustrating, especially as you approach the 60-day mark.
We are processing refunds in the order received, and yours is definitely in the queue. We are working to move these along as quickly as possible and will send you an update with the receipt as soon as it is processed.
I will keep escalating this in hopes that you receive your refund sooner.
We appreciate your continued patience.
Warmly,Alex
On Fri, May 8, 2026 at 10:23 AM Desiree Jerome <cheychi@msn.com> wrote:
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