Re: Detroit Fork n' Film - Important Announcement
faye.beauty90@gmail.com · landed in detroit@forknfilm.com
- faye.beauty90@gmail.comto "Detroit Fork n' Film" <detroit@forknfilm.com>Inbound4/28/2026, 1:45:34 AM
Re: Detroit Fork n' Film - Important Announcement
Hello,Thank you for the update. I would like to reschedule my ticket but per this email, it says that can only be rescheduled for one if the shows in May. My issue is that out of the two shows left for May I have either already done or I have already a ticket for. I want to rescheduled for the showing of Shrek in June instead. Would that be possible under the circumstances ?On Mon, Apr 27, 2026, 2:32 PM Detroit Fork n' Film <detroit@forknfilm.com> wrote:Can't see this message? View in browserEvent Postponed
Dear Fork n' Film guests,
We are truly so sorry to share that all Fork n’ Film shows scheduled for May 1 - May 3 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.
We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.
To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:
A complimentary welcome cocktail when you arrive
Preferred seating
A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDDETROIT10)
How to Reschedule
1. Click the private reschedule page below
Reschedule: https://detroit.forknfilm.com/calender
Password: FNFReschedules
2. Choose a new date & movie
We have an amazing selection of fun films and menus! Pick whichever show works best for you.
3. Add your tickets to your cart
4. Enter your unique discount code at checkout
Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH)
Your code will apply to the exact number of tickets under your original reservation.
Important Tips
The code works one time only
Check your original receipt to confirm which name was used at purchase
If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)
Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.
Warmly,
The Fork n’ Film Team 🍿🥂Prefer a Refund?
If you would rather receive a refund, simply email detroit@forknfilm.com and we will process it for you.
Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.
- faye.beauty90@gmail.comto "Detroit Fork n' Film" <detroit@forknfilm.com>Inbound4/29/2026, 8:19:46 PM
Re: Detroit Fork n' Film - Important Announcement
Hello,I am reaching reaching out to get an update about my request. It has been 2 days and I have not heard back via email of Instagram.On Mon, Apr 27, 2026, 9:45 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello,Thank you for the update. I would like to reschedule my ticket but per this email, it says that can only be rescheduled for one if the shows in May. My issue is that out of the two shows left for May I have either already done or I have already a ticket for. I want to rescheduled for the showing of Shrek in June instead. Would that be possible under the circumstances ?On Mon, Apr 27, 2026, 2:32 PM Detroit Fork n' Film <detroit@forknfilm.com> wrote:Can't see this message? View in browserEvent Postponed
Dear Fork n' Film guests,
We are truly so sorry to share that all Fork n’ Film shows scheduled for May 1 - May 3 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.
We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.
To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:
A complimentary welcome cocktail when you arrive
Preferred seating
A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDDETROIT10)
How to Reschedule
1. Click the private reschedule page below
Reschedule: https://detroit.forknfilm.com/calender
Password: FNFReschedules
2. Choose a new date & movie
We have an amazing selection of fun films and menus! Pick whichever show works best for you.
3. Add your tickets to your cart
4. Enter your unique discount code at checkout
Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH)
Your code will apply to the exact number of tickets under your original reservation.
Important Tips
The code works one time only
Check your original receipt to confirm which name was used at purchase
If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)
Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.
Warmly,
The Fork n’ Film Team 🍿🥂Prefer a Refund?
If you would rather receive a refund, simply email detroit@forknfilm.com and we will process it for you.
Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.
- detroit@forknfilm.comto Faye Adams <faye.beauty90@gmail.com>Reply (operator)4/30/2026, 9:10:46 PM
Re: Detroit Fork n' Film - Important Announcement
Hello Faye!Thanks so much for reaching out to us! We apologize for the communication delay and appreciate your understanding.You can absolutely book your tickets for any upcoming show of your choice. Your unique code allows you to book your tickets for Shrek at no extra cost. Please let us know if you have any other questions or concerns, we're happy to help.We look forward to hosting you soon!
Have a fantastic day!Warmly,EsperanzaOn Wed, Apr 29, 2026 at 1:20 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello,I am reaching reaching out to get an update about my request. It has been 2 days and I have not heard back via email of Instagram.On Mon, Apr 27, 2026, 9:45 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello,Thank you for the update. I would like to reschedule my ticket but per this email, it says that can only be rescheduled for one if the shows in May. My issue is that out of the two shows left for May I have either already done or I have already a ticket for. I want to rescheduled for the showing of Shrek in June instead. Would that be possible under the circumstances ?On Mon, Apr 27, 2026, 2:32 PM Detroit Fork n' Film <detroit@forknfilm.com> wrote:Can't see this message? View in browserEvent Postponed
Dear Fork n' Film guests,
We are truly so sorry to share that all Fork n’ Film shows scheduled for May 1 - May 3 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.
We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.
To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:
A complimentary welcome cocktail when you arrive
Preferred seating
A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDDETROIT10)
How to Reschedule
1. Click the private reschedule page below
Reschedule: https://detroit.forknfilm.com/calender
Password: FNFReschedules
2. Choose a new date & movie
We have an amazing selection of fun films and menus! Pick whichever show works best for you.
3. Add your tickets to your cart
4. Enter your unique discount code at checkout
Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH)
Your code will apply to the exact number of tickets under your original reservation.
Important Tips
The code works one time only
Check your original receipt to confirm which name was used at purchase
If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)
Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.
Warmly,
The Fork n’ Film Team 🍿🥂Prefer a Refund?
If you would rather receive a refund, simply email detroit@forknfilm.com and we will process it for you.
Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.
DeliveredOpenedClicked - faye.beauty90@gmail.comto Fork Film <detroit@forknfilm.com>Inbound5/1/2026, 12:11:45 AM
Re: Detroit Fork n' Film - Important Announcement
Thank you for getting back with me. I have tried twice to use the code for Shrek but it did not work.On Thu, Apr 30, 2026, 5:11 PM Fork Film <detroit@forknfilm.com> wrote:Hello Faye!Thanks so much for reaching out to us! We apologize for the communication delay and appreciate your understanding.You can absolutely book your tickets for any upcoming show of your choice. Your unique code allows you to book your tickets for Shrek at no extra cost. Please let us know if you have any other questions or concerns, we're happy to help.We look forward to hosting you soon!
Have a fantastic day!Warmly,EsperanzaOn Wed, Apr 29, 2026 at 1:20 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello,I am reaching reaching out to get an update about my request. It has been 2 days and I have not heard back via email of Instagram.On Mon, Apr 27, 2026, 9:45 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello,Thank you for the update. I would like to reschedule my ticket but per this email, it says that can only be rescheduled for one if the shows in May. My issue is that out of the two shows left for May I have either already done or I have already a ticket for. I want to rescheduled for the showing of Shrek in June instead. Would that be possible under the circumstances ?On Mon, Apr 27, 2026, 2:32 PM Detroit Fork n' Film <detroit@forknfilm.com> wrote:Can't see this message? View in browserEvent Postponed
Dear Fork n' Film guests,
We are truly so sorry to share that all Fork n’ Film shows scheduled for May 1 - May 3 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.
We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.
To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:
A complimentary welcome cocktail when you arrive
Preferred seating
A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDDETROIT10)
How to Reschedule
1. Click the private reschedule page below
Reschedule: https://detroit.forknfilm.com/calender
Password: FNFReschedules
2. Choose a new date & movie
We have an amazing selection of fun films and menus! Pick whichever show works best for you.
3. Add your tickets to your cart
4. Enter your unique discount code at checkout
Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH)
Your code will apply to the exact number of tickets under your original reservation.
Important Tips
The code works one time only
Check your original receipt to confirm which name was used at purchase
If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)
Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.
Warmly,
The Fork n’ Film Team 🍿🥂Prefer a Refund?
If you would rather receive a refund, simply email detroit@forknfilm.com and we will process it for you.
Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.
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- Download
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- faye.beauty90@gmail.comto Fork Film <detroit@forknfilm.com>Inbound5/5/2026, 7:24:22 PM
Re: Detroit Fork n' Film - Important Announcement
Hello I am following up on my last email.On Thu, Apr 30, 2026, 8:11 PM Faye Adams <faye.beauty90@gmail.com> wrote:Thank you for getting back with me. I have tried twice to use the code for Shrek but it did not work.On Thu, Apr 30, 2026, 5:11 PM Fork Film <detroit@forknfilm.com> wrote:Hello Faye!Thanks so much for reaching out to us! We apologize for the communication delay and appreciate your understanding.You can absolutely book your tickets for any upcoming show of your choice. Your unique code allows you to book your tickets for Shrek at no extra cost. Please let us know if you have any other questions or concerns, we're happy to help.We look forward to hosting you soon!
Have a fantastic day!Warmly,EsperanzaOn Wed, Apr 29, 2026 at 1:20 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello,I am reaching reaching out to get an update about my request. It has been 2 days and I have not heard back via email of Instagram.On Mon, Apr 27, 2026, 9:45 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello,Thank you for the update. I would like to reschedule my ticket but per this email, it says that can only be rescheduled for one if the shows in May. My issue is that out of the two shows left for May I have either already done or I have already a ticket for. I want to rescheduled for the showing of Shrek in June instead. Would that be possible under the circumstances ?On Mon, Apr 27, 2026, 2:32 PM Detroit Fork n' Film <detroit@forknfilm.com> wrote:Can't see this message? View in browserEvent Postponed
Dear Fork n' Film guests,
We are truly so sorry to share that all Fork n’ Film shows scheduled for May 1 - May 3 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.
We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.
To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:
A complimentary welcome cocktail when you arrive
Preferred seating
A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDDETROIT10)
How to Reschedule
1. Click the private reschedule page below
Reschedule: https://detroit.forknfilm.com/calender
Password: FNFReschedules
2. Choose a new date & movie
We have an amazing selection of fun films and menus! Pick whichever show works best for you.
3. Add your tickets to your cart
4. Enter your unique discount code at checkout
Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH)
Your code will apply to the exact number of tickets under your original reservation.
Important Tips
The code works one time only
Check your original receipt to confirm which name was used at purchase
If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)
Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.
Warmly,
The Fork n’ Film Team 🍿🥂Prefer a Refund?
If you would rather receive a refund, simply email detroit@forknfilm.com and we will process it for you.
Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.
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- Download
11604.jpg
image/jpeg · 369 KB
- detroit@forknfilm.comto Faye Adams <faye.beauty90@gmail.com>Reply (operator)5/6/2026, 6:34:31 PM
Re: Detroit Fork n' Film - Important Announcement
Hello Faye,Thank you so much for your patience.
We wanted to let you know that we’re currently experiencing a technical issue affecting the rescheduling process. Some guests are seeing error messages, broken links, or notices that their promo code is invalid. We completely understand how frustrating this is, and we are truly sorry for the inconvenience.
Our IT team is actively working to resolve this as quickly as possible. Please rest assured that your credit/code remains valid, and we will make sure you’re able to use it once everything is back up and running.
As soon as the issue is resolved, we will reach out right away with clear next steps so you can successfully reschedule your experience.
We truly appreciate your patience and understanding, and we’re so sorry again for the disruption. We’re looking forward to getting you booked for a show you’ll love.
Warm regards,
EsperanzaOn Tue, May 5, 2026 at 12:24 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello I am following up on my last email.On Thu, Apr 30, 2026, 8:11 PM Faye Adams <faye.beauty90@gmail.com> wrote:Thank you for getting back with me. I have tried twice to use the code for Shrek but it did not work.On Thu, Apr 30, 2026, 5:11 PM Fork Film <detroit@forknfilm.com> wrote:Hello Faye!Thanks so much for reaching out to us! We apologize for the communication delay and appreciate your understanding.You can absolutely book your tickets for any upcoming show of your choice. Your unique code allows you to book your tickets for Shrek at no extra cost. Please let us know if you have any other questions or concerns, we're happy to help.We look forward to hosting you soon!
Have a fantastic day!Warmly,EsperanzaOn Wed, Apr 29, 2026 at 1:20 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello,I am reaching reaching out to get an update about my request. It has been 2 days and I have not heard back via email of Instagram.On Mon, Apr 27, 2026, 9:45 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello,Thank you for the update. I would like to reschedule my ticket but per this email, it says that can only be rescheduled for one if the shows in May. My issue is that out of the two shows left for May I have either already done or I have already a ticket for. I want to rescheduled for the showing of Shrek in June instead. Would that be possible under the circumstances ?On Mon, Apr 27, 2026, 2:32 PM Detroit Fork n' Film <detroit@forknfilm.com> wrote:Can't see this message? View in browserEvent Postponed
Dear Fork n' Film guests,
We are truly so sorry to share that all Fork n’ Film shows scheduled for May 1 - May 3 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.
We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.
To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:
A complimentary welcome cocktail when you arrive
Preferred seating
A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDDETROIT10)
How to Reschedule
1. Click the private reschedule page below
Reschedule: https://detroit.forknfilm.com/calender
Password: FNFReschedules
2. Choose a new date & movie
We have an amazing selection of fun films and menus! Pick whichever show works best for you.
3. Add your tickets to your cart
4. Enter your unique discount code at checkout
Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH)
Your code will apply to the exact number of tickets under your original reservation.
Important Tips
The code works one time only
Check your original receipt to confirm which name was used at purchase
If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)
Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.
Warmly,
The Fork n’ Film Team 🍿🥂Prefer a Refund?
If you would rather receive a refund, simply email detroit@forknfilm.com and we will process it for you.
Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.
DeliveredOpenedClicked1 attachment
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11604.jpg
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- faye.beauty90@gmail.comto Fork Film <detroit@forknfilm.com>Inbound5/6/2026, 7:17:53 PM
Re: Detroit Fork n' Film - Important Announcement
Thank you for letting me know.On Wed, May 6, 2026, 2:34 PM Fork Film <detroit@forknfilm.com> wrote:Hello Faye,Thank you so much for your patience.
We wanted to let you know that we’re currently experiencing a technical issue affecting the rescheduling process. Some guests are seeing error messages, broken links, or notices that their promo code is invalid. We completely understand how frustrating this is, and we are truly sorry for the inconvenience.
Our IT team is actively working to resolve this as quickly as possible. Please rest assured that your credit/code remains valid, and we will make sure you’re able to use it once everything is back up and running.
As soon as the issue is resolved, we will reach out right away with clear next steps so you can successfully reschedule your experience.
We truly appreciate your patience and understanding, and we’re so sorry again for the disruption. We’re looking forward to getting you booked for a show you’ll love.
Warm regards,
EsperanzaOn Tue, May 5, 2026 at 12:24 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello I am following up on my last email.On Thu, Apr 30, 2026, 8:11 PM Faye Adams <faye.beauty90@gmail.com> wrote:Thank you for getting back with me. I have tried twice to use the code for Shrek but it did not work.On Thu, Apr 30, 2026, 5:11 PM Fork Film <detroit@forknfilm.com> wrote:Hello Faye!Thanks so much for reaching out to us! We apologize for the communication delay and appreciate your understanding.You can absolutely book your tickets for any upcoming show of your choice. Your unique code allows you to book your tickets for Shrek at no extra cost. Please let us know if you have any other questions or concerns, we're happy to help.We look forward to hosting you soon!
Have a fantastic day!Warmly,EsperanzaOn Wed, Apr 29, 2026 at 1:20 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello,I am reaching reaching out to get an update about my request. It has been 2 days and I have not heard back via email of Instagram.On Mon, Apr 27, 2026, 9:45 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello,Thank you for the update. I would like to reschedule my ticket but per this email, it says that can only be rescheduled for one if the shows in May. My issue is that out of the two shows left for May I have either already done or I have already a ticket for. I want to rescheduled for the showing of Shrek in June instead. Would that be possible under the circumstances ?On Mon, Apr 27, 2026, 2:32 PM Detroit Fork n' Film <detroit@forknfilm.com> wrote:Can't see this message? View in browserEvent Postponed
Dear Fork n' Film guests,
We are truly so sorry to share that all Fork n’ Film shows scheduled for May 1 - May 3 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.
We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.
To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:
A complimentary welcome cocktail when you arrive
Preferred seating
A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDDETROIT10)
How to Reschedule
1. Click the private reschedule page below
Reschedule: https://detroit.forknfilm.com/calender
Password: FNFReschedules
2. Choose a new date & movie
We have an amazing selection of fun films and menus! Pick whichever show works best for you.
3. Add your tickets to your cart
4. Enter your unique discount code at checkout
Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH)
Your code will apply to the exact number of tickets under your original reservation.
Important Tips
The code works one time only
Check your original receipt to confirm which name was used at purchase
If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)
Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.
Warmly,
The Fork n’ Film Team 🍿🥂Prefer a Refund?
If you would rather receive a refund, simply email detroit@forknfilm.com and we will process it for you.
Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.
1 attachment
- Download
11604.jpg
image/jpeg · 369 KB
- faye.beauty90@gmail.comto Fork Film <detroit@forknfilm.com>Inbound5/12/2026, 4:33:00 AM
Re: Detroit Fork n' Film - Important Announcement
Hello,I am following dinner I have not heard from you all and the show that I want to see is filling up fast. I have tried again a few moments ago but the promo code is not working. Since the show is filling up so quickly, are you able to make my reservation for me?On Wed, May 6, 2026, 2:34 PM Fork Film <detroit@forknfilm.com> wrote:Hello Faye,Thank you so much for your patience.
We wanted to let you know that we’re currently experiencing a technical issue affecting the rescheduling process. Some guests are seeing error messages, broken links, or notices that their promo code is invalid. We completely understand how frustrating this is, and we are truly sorry for the inconvenience.
Our IT team is actively working to resolve this as quickly as possible. Please rest assured that your credit/code remains valid, and we will make sure you’re able to use it once everything is back up and running.
As soon as the issue is resolved, we will reach out right away with clear next steps so you can successfully reschedule your experience.
We truly appreciate your patience and understanding, and we’re so sorry again for the disruption. We’re looking forward to getting you booked for a show you’ll love.
Warm regards,
EsperanzaOn Tue, May 5, 2026 at 12:24 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello I am following up on my last email.On Thu, Apr 30, 2026, 8:11 PM Faye Adams <faye.beauty90@gmail.com> wrote:Thank you for getting back with me. I have tried twice to use the code for Shrek but it did not work.On Thu, Apr 30, 2026, 5:11 PM Fork Film <detroit@forknfilm.com> wrote:Hello Faye!Thanks so much for reaching out to us! We apologize for the communication delay and appreciate your understanding.You can absolutely book your tickets for any upcoming show of your choice. Your unique code allows you to book your tickets for Shrek at no extra cost. Please let us know if you have any other questions or concerns, we're happy to help.We look forward to hosting you soon!
Have a fantastic day!Warmly,EsperanzaOn Wed, Apr 29, 2026 at 1:20 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello,I am reaching reaching out to get an update about my request. It has been 2 days and I have not heard back via email of Instagram.On Mon, Apr 27, 2026, 9:45 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello,Thank you for the update. I would like to reschedule my ticket but per this email, it says that can only be rescheduled for one if the shows in May. My issue is that out of the two shows left for May I have either already done or I have already a ticket for. I want to rescheduled for the showing of Shrek in June instead. Would that be possible under the circumstances ?On Mon, Apr 27, 2026, 2:32 PM Detroit Fork n' Film <detroit@forknfilm.com> wrote:Can't see this message? View in browserEvent Postponed
Dear Fork n' Film guests,
We are truly so sorry to share that all Fork n’ Film shows scheduled for May 1 - May 3 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.
We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.
To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:
A complimentary welcome cocktail when you arrive
Preferred seating
A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDDETROIT10)
How to Reschedule
1. Click the private reschedule page below
Reschedule: https://detroit.forknfilm.com/calender
Password: FNFReschedules
2. Choose a new date & movie
We have an amazing selection of fun films and menus! Pick whichever show works best for you.
3. Add your tickets to your cart
4. Enter your unique discount code at checkout
Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH)
Your code will apply to the exact number of tickets under your original reservation.
Important Tips
The code works one time only
Check your original receipt to confirm which name was used at purchase
If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)
Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.
Warmly,
The Fork n’ Film Team 🍿🥂Prefer a Refund?
If you would rather receive a refund, simply email detroit@forknfilm.com and we will process it for you.
Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.
- faye.beauty90@gmail.comto Fork Film <detroit@forknfilm.com>Inbound5/16/2026, 2:50:07 AM
Re: Detroit Fork n' Film - Important Announcement
Hello Esperanza,We are now have way through the month and I have not heard back with a solution. I really want to know what my options are because I do enjoy Fork n Film, however I am starting to feel like that customer service is seriously lacking since I have to constantly follow up with you all going days with out getting a response or resolution. This is unacceptable. At this point, I am requesting for the reservation for Shrek be made for me for Friday June 26.On Wed, May 6, 2026, 2:34 PM Fork Film <detroit@forknfilm.com> wrote:Hello Faye,Thank you so much for your patience.
We wanted to let you know that we’re currently experiencing a technical issue affecting the rescheduling process. Some guests are seeing error messages, broken links, or notices that their promo code is invalid. We completely understand how frustrating this is, and we are truly sorry for the inconvenience.
Our IT team is actively working to resolve this as quickly as possible. Please rest assured that your credit/code remains valid, and we will make sure you’re able to use it once everything is back up and running.
As soon as the issue is resolved, we will reach out right away with clear next steps so you can successfully reschedule your experience.
We truly appreciate your patience and understanding, and we’re so sorry again for the disruption. We’re looking forward to getting you booked for a show you’ll love.
Warm regards,
EsperanzaOn Tue, May 5, 2026 at 12:24 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello I am following up on my last email.On Thu, Apr 30, 2026, 8:11 PM Faye Adams <faye.beauty90@gmail.com> wrote:Thank you for getting back with me. I have tried twice to use the code for Shrek but it did not work.On Thu, Apr 30, 2026, 5:11 PM Fork Film <detroit@forknfilm.com> wrote:Hello Faye!Thanks so much for reaching out to us! We apologize for the communication delay and appreciate your understanding.You can absolutely book your tickets for any upcoming show of your choice. Your unique code allows you to book your tickets for Shrek at no extra cost. Please let us know if you have any other questions or concerns, we're happy to help.We look forward to hosting you soon!
Have a fantastic day!Warmly,EsperanzaOn Wed, Apr 29, 2026 at 1:20 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello,I am reaching reaching out to get an update about my request. It has been 2 days and I have not heard back via email of Instagram.On Mon, Apr 27, 2026, 9:45 PM Faye Adams <faye.beauty90@gmail.com> wrote:Hello,Thank you for the update. I would like to reschedule my ticket but per this email, it says that can only be rescheduled for one if the shows in May. My issue is that out of the two shows left for May I have either already done or I have already a ticket for. I want to rescheduled for the showing of Shrek in June instead. Would that be possible under the circumstances ?On Mon, Apr 27, 2026, 2:32 PM Detroit Fork n' Film <detroit@forknfilm.com> wrote:Can't see this message? View in browserEvent Postponed
Dear Fork n' Film guests,
We are truly so sorry to share that all Fork n’ Film shows scheduled for May 1 - May 3 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.
We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.
To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:
A complimentary welcome cocktail when you arrive
Preferred seating
A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDDETROIT10)
How to Reschedule
1. Click the private reschedule page below
Reschedule: https://detroit.forknfilm.com/calender
Password: FNFReschedules
2. Choose a new date & movie
We have an amazing selection of fun films and menus! Pick whichever show works best for you.
3. Add your tickets to your cart
4. Enter your unique discount code at checkout
Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH)
Your code will apply to the exact number of tickets under your original reservation.
Important Tips
The code works one time only
Check your original receipt to confirm which name was used at purchase
If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)
Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.
Warmly,
The Fork n’ Film Team 🍿🥂Prefer a Refund?
If you would rather receive a refund, simply email detroit@forknfilm.com and we will process it for you.
Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.
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