Refund

Hi, I’m reaching out to check on the status of my previous purchase that was supposed to be refunded. I haven’t received any updates yet, and I wanted to follow up to see when I can expect the return to be processed. Please let me know at your earliest convenience. Thank you.



Hi Delana,

Thank you for reaching out. We completely understand your decision, and I want to sincerely apologize for the postponement of the Ratatouille event. We know how much planning goes into attending these shows, and we're sorry for the change in plans.

We will get right to work on processing your full refund for both tickets. I have everything I need for now, and I will follow up with you as soon as the transaction has been initiated on our end.

Thank you for your patience and for giving us the chance to make this right!

Warm regards,

Sam

Customer Support

On Wed, Apr 22, 2026 at 11:57 PM Delana Carminer <delanacarminer@gmail.com> wrote:

My name is Delana, and I recently purchased two tickets to the Ratatouille show. I was informed that the event has been postponed.

Due to this change, I would prefer to request a full refund for both tickets. Please let me know the next steps required to process this request, as well as any additional information you may need from me.

Thank you for your time and assistance. I look forward to your response.

Hello, Sam

I am writing to follow up on the status of my refund. It has been several weeks since my request was processed, and I have not yet received the refund.

Could you please provide an update on the current status and an estimated timeframe for when I can expect the funds to be returned?



Hi Delana,

Thank you so much for checking in on this. I sincerely apologize that you haven't received an update yet regarding the refund for the Ratatouille tickets.

I am following up with our billing department right now to get the concrete status on that transaction.

I will circle back with you as soon as I hear from them.

Warm regards,

Sam

Customer Support

On Fri, May 8, 2026 at 8:03 AM Delana Carminer <delanacarminer@gmail.com> wrote:

Hi, I’m reaching out to check on the status of my previous purchase that was supposed to be refunded. I haven’t received any updates yet, and I wanted to follow up to see when I can expect the return to be processed. Please let me know at your earliest convenience. Thank you.

Sent from my iPhone

On Apr 24, 2026, at 3:33 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Delana,

Thank you for reaching out. We completely understand your decision, and I want to sincerely apologize for the postponement of the Ratatouille event. We know how much planning goes into attending these shows, and we're sorry for the change in plans.

We will get right to work on processing your full refund for both tickets. I have everything I need for now, and I will follow up with you as soon as the transaction has been initiated on our end.

Thank you for your patience and for giving us the chance to make this right!

Warm regards,

Sam

Customer Support

On Wed, Apr 22, 2026 at 11:57 PM Delana Carminer <delanacarminer@gmail.com> wrote:

My name is Delana, and I recently purchased two tickets to the Ratatouille show. I was informed that the event has been postponed.

Due to this change, I would prefer to request a full refund for both tickets. Please let me know the next steps required to process this request, as well as any additional information you may need from me.

Thank you for your time and assistance. I look forward to your response.

Hi, I’m reaching out to check on the status of my previous purchase that was supposed to be refunded. I haven’t received any updates yet, and I wanted to follow up to see when I can expect the return to be processed. Please let me know at your earliest convenience. Thank you.



Hello, Sam

I am writing to follow up on the status of my refund. It has been several weeks since my request was processed, and I have not yet received the refund.

Could you please provide an update on the current status and an estimated timeframe for when I can expect the funds to be returned?

On May 8, 2026, at 2:07 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Delana,

Thank you so much for checking in on this. I sincerely apologize that you haven't received an update yet regarding the refund for the Ratatouille tickets.

I am following up with our billing department right now to get the concrete status on that transaction.

I will circle back with you as soon as I hear from them.

Warm regards,

Sam

Customer Support

On Fri, May 8, 2026 at 8:03 AM Delana Carminer <delanacarminer@gmail.com> wrote:

Hi, I’m reaching out to check on the status of my previous purchase that was supposed to be refunded. I haven’t received any updates yet, and I wanted to follow up to see when I can expect the return to be processed. Please let me know at your earliest convenience. Thank you.

Sent from my iPhone

On Apr 24, 2026, at 3:33 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Delana,

Thank you for reaching out. We completely understand your decision, and I want to sincerely apologize for the postponement of the Ratatouille event. We know how much planning goes into attending these shows, and we're sorry for the change in plans.

We will get right to work on processing your full refund for both tickets. I have everything I need for now, and I will follow up with you as soon as the transaction has been initiated on our end.

Thank you for your patience and for giving us the chance to make this right!

Warm regards,

Sam

Customer Support

On Wed, Apr 22, 2026 at 11:57 PM Delana Carminer <delanacarminer@gmail.com> wrote:

My name is Delana, and I recently purchased two tickets to the Ratatouille show. I was informed that the event has been postponed.

Due to this change, I would prefer to request a full refund for both tickets. Please let me know the next steps required to process this request, as well as any additional information you may need from me.

Thank you for your time and assistance. I look forward to your response.



Hi Delana,

Thank you so much for checking in on this. I sincerely apologize that you haven't received an update yet regarding the refund for the Ratatouille tickets.

I am following up with our billing department right now to get the concrete status on that transaction.

I will circle back with you as soon as I hear from them.

Warm regards,

Sam

Customer Support

On Fri, May 8, 2026 at 8:03 AM Delana Carminer <delanacarminer@gmail.com> wrote:

Hi, I’m reaching out to check on the status of my previous purchase that was supposed to be refunded. I haven’t received any updates yet, and I wanted to follow up to see when I can expect the return to be processed. Please let me know at your earliest convenience. Thank you.

Sent from my iPhone

On Apr 24, 2026, at 3:33 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Delana,

Thank you for reaching out. We completely understand your decision, and I want to sincerely apologize for the postponement of the Ratatouille event. We know how much planning goes into attending these shows, and we're sorry for the change in plans.

We will get right to work on processing your full refund for both tickets. I have everything I need for now, and I will follow up with you as soon as the transaction has been initiated on our end.

Thank you for your patience and for giving us the chance to make this right!

Warm regards,

Sam

Customer Support

On Wed, Apr 22, 2026 at 11:57 PM Delana Carminer <delanacarminer@gmail.com> wrote:

My name is Delana, and I recently purchased two tickets to the Ratatouille show. I was informed that the event has been postponed.

Due to this change, I would prefer to request a full refund for both tickets. Please let me know the next steps required to process this request, as well as any additional information you may need from me.

Thank you for your time and assistance. I look forward to your response.